Skip to main content
Level 2
June 8, 2019
Question

What is a 8960 hold reject code

my return was rejected with a 8960 hold reject code.  When I follow the link to fix my return it takes me straight to e-filing again.  What is the code and how can I fix the return

104 replies

Level 2
June 8, 2019
has anyone contacted turbo tax for live support to ask about this? i didn't pay for that part of the service
Level 2
June 8, 2019
Same here!! Is it issue with turbo tax? So many complaints in few mins ????
Level 2
June 8, 2019
i'm waiting in the queue for a callback - ETA 10 mins
Level 2
June 8, 2019
same issue. I also had question about healthcare coverage - wonder if that triggered it somehow. the endless loop of taking me straight to refile is frustrating.
Level 2
June 8, 2019
We also had this a few mins ago
Level 2
June 8, 2019
same here - got the call back from TT - ZERO help - says nothing we can do about it
Level 2
June 8, 2019
same problem. I have no idea what to do with this...
Level 2
June 8, 2019
I have the same error as well.  This was after waiting 5 days for the IRS/State to accept the submission
Level 2
June 8, 2019
Wondering whether to re-file and see if it gets rejected a second time or just print and mail my returns
Level 2
June 8, 2019
I also got a callback from TT and yes, ZERO help - "Just follow the instructions".. duh