TurboTax

File with experts
File your taxes
Experts at your fingertips

An expert helps with your taxes, or does them for you
TurboTax Expert Full Service

TurboTax Expert Assist

TurboTax Self-Employed
Prior year taxes
File myself
File myself
Do it yourself

We'll guide you step-by-step
TurboTax Do It Yourself

TurboTax Self-Employed

TurboTax Desktop
TurboTax Free

Activate your product

Prior year taxes
Business
Business
Business taxes

Get your T2 corporate return done right, your way
TurboTax Business

TurboTax Business Desktop
Tax situations
Tax situations
Tax situations

Find extra guidance for your big life moves
For investors

For 25 and younger

For self-employed

For new to Canada

For life changes
Resources
Resources
Resources

Explore tax tools, get tips, and read reviews
Personal income tax calculator

RRSP savings calculator

Learning hub

TurboTax support (FAQ)

TurboTax community
Pricing

Level 1

Question

Turbotax applications disappeared from computer

9 replies
84 views

No text available

Level 15

just do a search on 'turbo tax' on your windows search bar

Level 2

When I do that all that happens is I'm directed to the turbotax buy page

Level 2

I have the same problem - what's up?

Level 2

I am having the same problem. My 2018 taxes are now nowhere to be found on my computer. I have searched and searched. When I open the 2018 TurboTax program, it has no data and behaves as if I need to still file my 2018 taxes by transferring 2017 tax info. Help!

Level 2

Same problem here, all my 2020 files and program are gone.

Level 11

Please reach out to support.

This FAQ will provide you with the steps to contact an agent.
https://ttlc.intuit.com/community/using-turbotax/help/what-is-the-turbotax-phone-number/00/25632

**Say "Thanks" by clicking the thumb icon in a post. **Mark the post that answers your question by clicking on "Mark as Best Answer"

Level 2

Did it go through the full install process correctly or did you get some type of error message? If the install never happened properly, you should contact support. usually will show a shortcut on desktop and can easily search for the app (as someone else suggested) .