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Level 2
Feb 13, 2024 2:03 PM UTC
Question

TRYING TO DOWNLOAD 2023 AND GET ERROR CODE 36

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    2 replies

    Alumni - Intuit
    Feb 13, 2024 2:33 PM UTC

    See the TurboTax Help article Troubleshoot installation and running TurboTax for Windows for guidance on activating your software. 

    VCNAuthor
    Level 2
    Feb 13, 2024 6:55 PM UTC

    Thank you, but I'm using a MAC.  However, my son copied the turbotax program to my Documents file and installed it from that directory without any issues.