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Level 2
Feb 23, 2023 4:42 PM UTC
Question

This is actually funny now.

So the IRS received my return, TurboTax AND Credit Karma are both saying they didn’t file with me. 😂 the return the IRS approved is the one I filed with TurboTax after going over my Transcripts and the Account for Tax Advance in CK is open. 
AND now I’m missing about 400 that’s unaccounted for because I can’t see what’s been withdrawn as there’s no order summary. But I called the Treasury, and so far there’s no offsets and I do not owe. So if I didn’t file with either of them how did I get my reduced refund because I ONLY went through two of them. 

    3 replies

    Level 10
    Feb 23, 2023 5:26 PM UTC

    Please feel free to contact Customer Support so you can speak with someone who can assist you.

    @CamaDav671 

     

    Level 2
    Feb 26, 2023 3:03 AM UTC

    finally got ahold of someone who brought in a manager. sadly this incident is not resolved. even the manager is confused. ticket  is still open.