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Level 1
February 21, 2020
Solved

Reject Code IND-674-01

  • February 21, 2020
  • 1 reply
  • 1 view
I am 15, and filed last year ( 2018 ) thru another service.  The SSN and name are correct, no misspellings or transpositions, the middle initial and suffix are correct, no name changes.  Do I just print it off and file it or is there something else I should be doing?  Here's the full error message on the federal return:
 
Description of error:
If the Primary Taxpayer is under the age of 16 and has never filed a tax return, then 'PINTypeCd' in the Return Header must not have the value "Self-Select On-Line".
 
What needs to be done:
IRS doesn't allow first-time taxpayers who are younger than 16 to e-file their return. That means for this year, you'll need to print and file your return by mail. If you received Reject R0000-500-01 with IND-674-01, verify the following: 1. Verify the primary taxpayer's Social Security Number (SSN) and last name matches his or her Social Security Card. 2. Verify there are no misspellings or transpositions in the last name and SSN and that the middle initial and suffix have been entered in the appropriate field(s). 3. If the primary taxpayer changed his or her last name (e.g., marriage, divorce) and if the primary taxpayer notified the Social Security Administration (SSA) of his or her name change, call the SSA to verify the taxpayer's SSN and last name. OR If the taxpayer did not notify the SSA of his or her name change, contact the Social Security Administration at [phone number removed] for the taxpayer's new name change, wait three weeks, then re-file the return.
 
Thanks for your time.
Best answer by GiseleD

Based on what I am seeing with this error message, you only need to print and mail your return. However, you will want to use a trackable form of shipment, like USPS Certified Mail. 

1 reply

GiseleD
GiseleDAnswer
Level 14
February 21, 2020

Based on what I am seeing with this error message, you only need to print and mail your return. However, you will want to use a trackable form of shipment, like USPS Certified Mail. 

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Level 4
February 26, 2021

This is the worst part of Turbo Tax.

 

Ahem,

 

I filed my kids taxes last year (TY2019) as they were both under 16 and TurboTax correctly stated they need to be mailed.

 

So this year (TY2020) they are both still under 16 and should not have to be mailed (it's no longer their first time).

 

But I still get IND-674-01 which should only be for under 16 and first time.   Turbotax is either erroneously requiring a PIN for them or making me put in last year's AGI.

EbonyL122824
Level 9
February 26, 2021

See this link here for further assistance. If you need further assistance, contact customer support here.

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