Skip to main content
Level 2
Mar 15, 2020 2:27 PM UTC
Question

Reactivation at launch

I have had to re-enter my activation key at launch several times to where I have -0- remaining. When I called the help number, I get a third party that requests taking control of my desktop to make the changes required.

Is this the correct process to handle the issue?

The number I called was [phone number removed].

 

    2 replies

    Jr_HartAuthor
    Level 2
    Mar 15, 2020 2:28 PM UTC

    It was a 855 number that ended with 2615

    CatinaT1
    Alumni - Intuit
    Mar 15, 2020 5:39 PM UTC

    This sounds like a scam.  Please call TurboTax Customer service.  Here is a link:  Turbo Tax Customer Service

    **Say "Thanks" by clicking the thumb icon in a post. **Mark the post that answers your question by clicking on "Mark as Best Answer"