Make it easier to file bug reports!

Forum|Forum|2 months ago
April 1, 2026
1 reply
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There's no obvious way to report a bug from within TurboTax. We're recommended to come to the Community Forums under the assumption that someone from Intuit tracks these posts.

So... Suggestion: We need an easy way to report and tag bug reports. Topics include "Technical Help" and "Other" but not "Bug report".

In particular, a bug reporting for should have a few more fields. Not just which product, but which YEAR is important to ask!

A search shows that many people post Bug Reports. Please make this easier!!

Best answer by vlb12

@vlb12 wrote:
Clearly, you don't.

I've been here long enough to know that THEY care less. Why would I bother being here, answering users' questions, if I didn't care?

But you're not "here, answering questions".

You're here hijacking my post, arguing and whinging and I can't block or remove you.

M-MTax

Level 15

The development team finds and fixes most all major bugs given the time to do so.

Reports are useful, in some cases, but a LOT of what you read posted here on the board as being "bugs" actually turn out to be user error.

vlb12Author

Level 2

>> a LOT of what you read posted here on the board as being "bugs" actually turn out to be user error.

Yes, and...?

I worked at Apple for 12 years. That's the nature of bug reports (and support requests).

That doesn't mean they should be difficult to report!

M-MTax

Level 15

@vlb12 wrote:
Yes, and...?

I worked at Apple for 12 years.

......and we're talking about Apple, a company with close to a $4 trillion market cap versus Intuit with a little over $110 billion. Also, there's a huge difference between the two re price points of goods and services to consumers.

Apple's products involve fairly large expenditures by customers thereof (primarily hardware) whereas TurboTax's desktop software represents chump change to Intuit (it's less than 5% of gross revenue and going downnnnnnnnnn..........). That's the "Yes, and.....?"