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Level 1
Jun 10, 2024 6:44 AM UTC
Question

Locating Funds!

Hi There!

   My name is Kim, I have been exploring on Intuit for few years. I just recently started learning and exploring QuickBooks and found the platform was something I liked so I have been reading all kinds of help topics and articles. I have decided to try and enroll in the benefit program and start Learning Bookkeeping and Tax Specialist. During my exploration I had a "OMG!" Moment. A few years ago I put $100 on a Intuit account and have had no luck finding it. Is there a way to some how locate funds without having the email address and log in? I know it's a shot in the dark but it would be AMAZING to find.. 

 

Thought's??? 

 

Thank you so much for taking time to read this...

 

 

Kimberly 

 

3 replies

Level 15
Jun 10, 2024 1:51 PM UTC
VolvoGirl
Level 15
Jun 10, 2024 9:47 PM UTC

Sorry we haven't a clue what you are talking about.  I would look back though your credit card statements and see what the description is for that $100 payment or however you paid it.  And check your emails.  If you sent money somewhere they should have sent you a confirmation email.  

 

 

Level 2
Aug 9, 2024 3:26 AM UTC

You can try to recover the account you no longer have access to by using the Intuit Account Recovery Request link, then further investigate your missing or deposited funds:

https://ttlc.intuit.com/turbotax-support/en-us/help-article/security-risk/account-recovery-request-turbotax-account/L3GhqZLVE_US_en_US 

 

hope this helps!