IRS double withdrawl

Forum|Forum|3 years ago
April 18, 2023
1 reply
2 views

I paid my 2022 taxes last week via irs/epay. The funds were withdrawn the next day. This morning I wake up to a notice from my bank that I am overdrawn. Reason: IRS submitted the EFT transaction twice! I had my bank issue a stop payment on the second withdrawal. I called the IRS, they said that it might have been Turbotax that submitted one of the transfers - is that possible? In past years, I have allowed Turbotax to do that, but this year, there was no place to enter payment information, the system told me to send in a check or use epay. Is there any chance this was a Turbotax problem? Or did the IRS screw up? IRS told me the system will not re-issue the EFT a second time - thank goodness I did not have enough $ in the account to pay it!

MichelleLO

Level 15

Please reach out to TurboTax Customer Support to have someone review your account and see if a tax payment was processed. To get you to the right person, use the keywords billing issues.

What is the TurboTax phone number?

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jm47912Author

Level 2

The person I spoke to says that the charge as shown on my bank account would say something like "TT" or "Turbotax" if it was initiated by them. It does not. All I can say is, I never entered my bank account information or authorized any payment to the IRS from Turbotax. But they would have had my information from last year's return. I'm not sure who to blame at this point. My bank says they have put in a stop payment, and anyway since there was insufficient funds to pay the second charge, it should go away. When I talked to the IRS, they said if the payment failed, they would not re-initiate it. Fingers crossed.