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Question

I am not getting the verification code in my email

Forum|Forum|4 months ago
April 15, 2026
1 reply
33 views

I am trying to file my taxes and I am not getting a verification code in my email

TurboTax Online

Level 10

If you’re having trouble signing in to TurboTax, we’re here to help.

Find the situation below that most closely resembles yours and follow the instructions.

I forgot my password

If you forgot your password, select Forgot password? and try signing in one of these ways:

Get a one-time code sent via text message, email, or phone call.
Use a different mobile number to verify your identity.
Use an ID stored in your digital wallet to verify your identity—available for TurboTax app. Learn more about adding your ID to Apple Wallet or Google Wallet.
Verify a different way by taking photos of your physical Driver’s License or State ID.

Please find additional information here: https://ttlc.intuit.com/turbotax-support/en-us/help-article/security-risk/account-recovery-request-turbotax-account/L3GhqZLVE_US_en_US