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Level 1
Jul 27, 2021 1:01 AM UTC
Question

How to access message from expert

I received an email stating I had a message on Turbo Tax from an expert who I spoke with on the phone. How do I access this message on Turbo Tax?

3 replies

Level 2
Feb 2, 2022 3:51 PM UTC

How do I access my communication with a Live Expert from last year? I need some information pertinent to last year's taxes that apply to this year's taxes.

Level 14
Feb 2, 2022 4:19 PM UTC

Please access the Live Expert function by following the step in the Help Article here.  The agent will be able to assist you from there with the prior information.  

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