How do I report TurboTax Software Errors?

Retirement date information from the interview portion of Turbo Tax Premiere 2020 does not transfer correctly to Schedule E in the Louisiana State Return. Please take a look quickly.

The following comments apply to Turbo Tax Premiere 2020 which was downloaded to my laptop. There is an error in the software in that it does not correctly calculate the dollar amount that should be in line 18 of Form 1116. According to both turbo tax help information and the instructions for Form 1116 from the IRS the number in Form 1116 Line 18 is from Line 15 of Form 1040 and adjusted by using the Form 1116 line 18 worksheet if the filer used the Qualified Dividends and Capital Gain Tax Worksheet. Turbo tax does not make this adjustment and that results in Form 1116 Line 18 being overstated which then understates the Tax Credit the filer is allowed and raises the tax due. This is not a question of interpretation of tax law but a failure in the software to do the math to adjust the number. Please fix right away and make sure that current users are aware of the error. You are directly costing some of your customers money.

The comments below relate to Turbo Tax 2020 Premiere that was downloaded to my laptop. There is an error in Turbo Tax where on Form 1116 Turbo Tax adds up the dollars in Line 8 columns Q, R, S and puts the sum in column T. Then it adds up the dollars in Q, R, S, and T and then puts the sum in column U. This causes column U to be overstated since columns Q,R, and S are already, an erroneously included in column T. Column T is not supposed to include what is already reported in columns Q,R, and S. It is "Other foreign taxes paid or accrued" as in other taxes that are not already reported in Q,R, and S. Please warn your customers about the error and fix it ASAP.

Using CD version of Turbotax Deluxe for 2020.  The amended state return (Iowa) does not show in the list of forms to print out.  How can I get a fix for this?

The Schedule A form, Line 2b will not accept the date of 01/01/2020 as the initiation date as it states:  that will incur a 366 days of the period that may overlap the tax period.  Thus, the software goes into a do loop as it keeps asking the same question even if the date is changed and will not allow an electronic filing.

I can not complete my filing without this correction.  What should I do?

Robert 

[phone number removed]

[email address removed]

Turbo Tax is asking for review of an untitled 1099-DIV.  I have no such item to report nor input info.  This is an error.  If I hit "DONE" it goes back to "Review".  I cannot delete mistake nor move forward to complete tax filing. HELP please!

None of the responses are remotely connected to Canadian NetFiling. This is as bad as the so-called help line.

Again, no Canadian informastion!

TTax is asking me if I took itemized or took standard deduction last year. 

WTF? I have been using TT over a decade, I just imported the last years return, it should be able to tell from that. Now, I need to install last years TTax software, and open last years return to figure that. Why is TT not able to tell from the imported file from last year? Is TT going down hill and time to switch because a great software doesn't do that!

On Schedule A, I entered the dates that I lived in my state as being 01/01/2020 through 12/31/2020. Upon completion of my return, I was brought back to change these dates, the error stated that this was more than 366 days, so it  must be changed. I tried and tried and tried to delete the dates and re-enter them, but using the same dates, as I lived in Texas the entire year. I finally gave up and went on to file anyway. Now, I cant do so, because I didn't make the correction. Ir states I must mail in my return, it is not eligible for e-filing due to this error. What is going on??