Failed Validation

Forum|Forum|5 years ago
April 28, 2021
12 replies
58 views

When I try to e-file, I get an error saying validation failed b/c an update is available for my program. When I check for updates, there are none. What can I do?

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krishnanrs

Level 2

I am having the same issue too. I was simply getting a FAILED_VALIDATION error. I tried to install the latest update (FPS 4.4.9) after which it was successful. Hence the recommendation would be to update to the latest. However YMMV.

Thanks

SForrestLO

Level 11

Please try the steps in this TurboTax FAQ for validation issues.

Troubleshooting problems with Windows Installer and the Microsoft .NET Framework.

https://ttlc.intuit.com/community/installing/help/troubleshooting-and-repairing-problems-with-windows-installer-and-the-microsoft-net-framework/00/25828

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Pryn625

Level 2

On Windows 11 machine, I tried all of the troubleshooting suggestions for FAILED_VALIDATION and nothing worked. I decided to switch back to my Windows 10 machine, and had no problem with eFile.

For a long as people have been reporting these failed validation issues, it seems that TurboTax could have provided better troubleshooting advice and come out with an update. I have been using TurboTax since 2005 and have been a Tax Advantage subscriber for several years now. I may be looking for an alternative next tax season.