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Level 3

Question

e-file transmission error

Forum|Forum|4 years ago
February 4, 2022
36 replies
469 views

Using the desktop edition of TurboTax Deluxe 2021. Completed my federal return and one state return, no errors are indicated, and my software is up to date. I get an error when I attempt to e-file, indicating "The Intuit Electronic Filing System is having difficulty recognizing the data in the return you are sending." It also indicates "- Tax Year 2021 transmissions are not available. - TurboTax is not ready to process Tax Year 2021 for this return."

I typically file in early February. Is there a delay this year? What do these error messages mean?

Show previous replies

Matt140

Level 2

I too live in NC and unable to file my state or federal.

mesquitebean

Level 15

@Matt140 wrote:
I too live in NC and unable to file my state or federal.

Some NC forms (including the main Form D-400) are not yet finalized and available for efiling. Projected availability date is 2/24/2022, according to the availability tables:

State Forms Availability Table:
https://ttlc.intuit.com/community/forms/help/state-forms-availability-table-for-turbotax-individual-...

If that's your situation, and if you wish, you can efile the Federal return now (if all your Fed forms are available) and efile the state return later. To do that, you would need to temporarily change the filing method for the state return and tell TurboTax that you intend to "mail" the state return. Then when the state forms are available you can switch the method back to efile.

Kissmyass2020

Level 2

I’ve tried to file several times and it keeps saying transmission error and is saying I cant file. Is turbo tax the only one having this issue? I’ve seen where other places aren’t having the issue and people are getting money back already or are scheduled to get their money back and here I am I haven’t even filed!

DoninGA

Level 15

@Kissmyass2020 wrote:

I’ve tried to file several time and it keeps saying transmission error and is saying I cant file. Is turbo tax the only one having this issue? I’ve seen where other places aren’t having the issue and people are getting money back already or are scheduled to get their money back and here I am I haven’t even filed!

The North Carolina Individual Income Tax Return Form D-400 is not yet available for e-filing. It is estimated to be available on 02/24/2022

Go to this TurboTax website for North Carolina state forms availability - https://care-cdn.prodsupportsite.a.intuit.com/forms-availability/turbotax_nc_online_individual.html

If you want to e-file your federal tax return now then change how you file the NC state return. This assumes that all of the forms and schedules included in your federal tax return are available for e-filing.

If using the TurboTax online editions click on File on the left side of the online program screen. On Step 3 of the File section click on Start or Revisit. Select the button File by Mail. Then change the filing status of the state return.

After the federal return is e-filed and accepted by the IRS you can e-file the state return when it is available for e-filing. Just use the same procedure and change the state return back to e-filing.

krish-C

Level 2

I'm getting the same error while transmitting NC state return. I was able to e-File Federal tax return by temporarily switching NC state filing method to 'Mail-in'. I am starting to wonder if this is an issue with NC state Department of Revenue systems not being able to accept e-File returns or rather something on the TurboTax side that they are trying to fix by Feb 24th. When I placed the Turbotax order for NC e-filing, there was no mention of the Feb 24.

If it is a problem with NC State not being able to accept eFiled returns, then all other Tax softwares - i.e., H&R, Taxact, etc, should have the same issue. Do any of you know if it is the case?

bake

Level 2

I am filing in WI and I received the same error this morning. All of my forms say they are available today!

oli

Level 2

Wi business S Corp - also unable to transmit state efile - same error that was reported for Rhode Island

Mister P

Level 2

I want to report back that I was successfully able to transmit my NC state taxes about thirty minutes ago. Here's hoping it is not an anomaly.

JL2USA

Level 2

How do I change the State Return back to efile after efiling the Federal and setting Print to State until their forms were ready? This is for the Software Version, not the Online Version of TurboTax?

DoninGA

Level 15

Click on File. Select E-file. On the next screen change the state return to e-file and the federal return to Do not e-file now.

yanke2

Level 2

I am having trouble e filing the WI fiduciary Trust return. It keeps returning to ask me to fill in foreign country, when there is no foreign country involved. There is no way of overriding this issue and I'm in an endless loop.

"We Need One More check" and it goes over the same issues that are non-issues. Please help. This is due on March 15, 2022.

mesquitebean

Level 15

@yanke2 wrote:
I am having trouble e filing the WI fiduciary Trust return. It keeps returning to ask me to fill in foreign country, when there is no foreign country involved. There is no way of overriding this issue and I'm in an endless loop.
"We Need One More check" and it goes over the same issues that are non-issues. Please help. This is due on March 15, 2022.

There may not be many people familiar with a Wisconsin Fiduciary Trust return in this user community forum. If you don't get assistance here, I've posted below how to phone TurboTax Support.

Also, it might help someone to know what the context is; i.e., it's asking for a foreign country on what form?

Customer Support hours are 5AM-9PM Pacific (8AM-12 Midnight Eastern), 7 days/week

FAQ: What is the TurboTax phone number?
https://ttlc.intuit.com/community/using-turbotax/help/what-is-the-turbotax-phone-number/00/25632