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Best answer by xmasbaby0

Expert Reviewed

 

You are posting from TurboTax Live.  You can arrange for the Live help you are paying the extra fee for with your questions from  5 a.m. to 5 p.m. Pacific time

https://ttlc.intuit.com/questions/4124827-how-do-i-connect-with-a-tax-expert-in-turbotax-live

 

 

Phone support is not provided with the Free Edition.  If you are using a paid version of the software or if you purchased PLUS you can get phone support when customer support is there.  Otherwise, post your question here and someone will try to help.

 

To call TurboTax customer support

https://ttlc.intuit.com/questions/1899263-what-is-the-turbotax-phone-number

They are available from 5 a.m. to 5 p.m. Pacific time   Monday - Friday

 

https://ttlc.intuit.com/questions/1899263-what-is-the-turbotax-phone-number

 

https://twitter.com/TeamTurboTax

or

https://www.facebook.com/turbotax

12 replies

Level 2
May 18, 2021

I purchased two states of efiling but was repeatedly rejected so I wound up using direct mail. How do I get a refund on my purchase?

 

Order number: TTDCDLA150650012
Order date: May 16, 2021
Total charges: $97.02
Payment method: American Express * 9000

Level 15
May 18, 2021

@sixazkids Did you read the reply directly above your own post?

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**
Level 2
June 15, 2021

Who do i talk to about making paymeny arrangement to pay for my turbo tax because my income tax has not arrived yet.

DoninGA
Level 15
Level 15
June 15, 2021

@Egcoburn wrote:

Who do i talk to about making paymeny arrangement to pay for my turbo tax because my income tax has not arrived yet.


See this TurboTax support FAQ for payment of the account fees - https://ttlc.intuit.com/community/charges-and-fees/help/why-was-my-bank-account-auto-debited-for-turbotax-fees/01/26102