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chan085
Level 2
February 7, 2022
Solved

Check This Entry

  • February 7, 2022
  • 1 reply
  • 11 views

I am seeing the "Check This Entry" endless loop issue with Schedule CA regarding mortgage intrrest adjustment.

 

I already tried updating Turbo Tax as well as deleting the form.

 

Potential defect?

 

 

    Best answer by CarissaM

    Since you are still experiencing the same error, it would be best to contact us by phone by following the instructions here. 

    1 reply

    SForrestLO
    SForrestLO
    Level 11
    February 7, 2022

    It's possible the form is not available yet. Please see this Turbo Tax FAQ on State forms availability for personal use.


    State forms availability table for TurboTax individual (personal) tax products.

    State forms availability table for TurboTax Business.

    **Say "Thanks" by clicking the thumb icon in a post. **Mark the post that answers your question by clicking on "Mark as Best Answer"
      C
      chan085Author
      Level 2
      February 8, 2022

      Thank you for your response.

       

      The issue resides on the Schedule CA - California Adjustments - Residents CA (540) Individual Form.

       

      The form should be available according to the availability table:

      Schedule CA (540), California Adjustments - Residents                   available              available
       
      I still receive the following "Check This Entry" loop:
      Schedule CA:_ your return has a mortgage interest adjustment which will require an update in order to ensure that the calculations are correct. To receive an update, select Check for Updates from the Online menu to connect to our website.
       
      Restarting Turbo Tax, initiating an update, etc does not resolve the issue. This is for Turbo Tax Premier.
       
      Thank you.
      C
      CarissaMAnswer
      Level 15
      February 9, 2022

      Since you are still experiencing the same error, it would be best to contact us by phone by following the instructions here. 

      **Say "Thanks" by clicking the thumb icon in a post. **Mark the post that answers your question by clicking on "Mark as Best Answer"
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