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ellldad
Level 1
March 29, 2021
Question

activation code missing

  • March 29, 2021
  • 2 replies
  • 4 views
No text available

    2 replies

    X
    Level 15
    xmasbaby0Level 15
    Level 15
    March 29, 2021

    To find your license code:

     https://ttlc.intuit.com/community/tax-topics/help/i-can-t-find-my-license-code/01/852973

     

    https://ttlc.intuit.com/community/tax-topics/help/my-code-doesn-t-work/01/871966

    **Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**
    K
    KJMKY
    Level 2
    May 15, 2021

    If purchased from Amazon:

    Go to your account page. Get to "Your Digital Items"

    That page will list your downloads and will show the activation code.

    A link to that page is found in "Help and Customer Service" under:

    "Download and Install Your Digital Software or Video Game"

    from "Digital Services and Device Support"

    Click on "See More" and that will show the icon "Software and Games"

    Click on Software and Game and follow the trail to "Your Digital Items"

    A search for one or more of these terms on the Amazon Website may get you to that page easily. 

     

    K
    KJMKY
    Level 2
    May 15, 2021

    I backtracked and here are the steps if downloaded from Amazon

    Log in to your Amazon Account

    Click: Customer Service

    Click: Digital Services and Device Support

    Click: See more Icons (near bottom of screen)

    Click: Software and Games

    Click: Locate and Redeem your Digital Software or Video Games

    Click: Go to Your Digital Items

    Your purchase with the activation code should show there.

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