5 Digit pin number?

10 replies
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I'm e-filing my mother's taxes and it gives me a error message with two possibilities AGI witch I double checked to be sure it's correct. It Is. The other says the 5 digit pin is incorrect. If they need one from last year I don't know it. What do I do?

vandpn1

Level 2

I'm having the same confounding problem. I have attempted upward of 7 times to e-file my taxes and all are rejected. If as some say we can just create a new PIN each year we file why won't a newly created pin of 5 digits work? Makes no sense. Wishing Turbo Tax had a phone line.

TiffanyL

Level 11

If you are referring to your 5 digit Self-select pin, that is a random five-digit number that you enter as your electronic signature when e-filing your return. You can either use the Pin from last year or chose a new one. Please see the FAQ link provided below for more information:

What is the difference between the five-digit Self-Select PIN I created last year and my Self-Select PIN this year?

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Hannibal1

Level 2

When I key in a new 5 digit # it gives me an error stating that is incorrect and rejecting our taxes. I went out to IRS and received a PIN from them but theirs is 6 digit and will not work even if we drop off a number to for turbo tax. So frustrating -

Periwinkle65

Level 5

You could also go to the IRS.gov. Website where there is interactive help assistance with this.

SForrestLO

Level 11

You can view this Turbo Tax FAQ on verification.
What is my signature ID?
https://ttlc.intuit.com/community/security/help/what-is-my-signature-id/00/27224

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Chuckcarsail

Level 2

Help! The 2022 PIN # block is only 5 digits. My 2022 PIN # is 6 digits. It does not fit in Turbos" Format. MY E-file was ejected without any number. How do I rectify?