Refund for Paid Turbo Tax Software

[br150318]

I paid $87.99 for 2017 Software and It will not download. How do I get my money back?

[Anonymous_]

You will have to contact Customer Support during regular business hours in order to get your money back.

https://ttlc.intuit.com/community/using-turbotax/help/what-is-the-turbotax-phone-number/00/25632

[mesquitebean]

"I paid $87.99 for 2017 Software and It will not download."

There should be a solution for that.   What happens when you try to download the software at this link? 

https://shopping.turbotax.intuit.com/app/downloads/

What is the roadblock?  Is there any error message?    Or does nothing happen when you click the blue download button?

Have you tried downloading it with a different browser?

If it can't be resolved in this forum, Customer Support can likely help you download it while you remain on the phone, or can refund your money.

[VolvoGirl]

What kind of computer are you trying to install it on?