turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
Close icon
Do you have a TurboTax Online account?

We'll help you get started or pick up where you left off.

All Posts

Sounds like something got stuck. You can try these things:   Log Out Completely: Before doing anything else, click Sign Out in the TurboTax menu. Clear Cache and Cookies: This removes old, ... See more...
Sounds like something got stuck. You can try these things:   Log Out Completely: Before doing anything else, click Sign Out in the TurboTax menu. Clear Cache and Cookies: This removes old, "corrupted" data that might be confusing the website. Use an Incognito (Private) Window: This is the most effective "quick fix" because it launches the browser without any saved history or extensions (like AdBlockers) that often interfere with tax forms. Check Pop-up Blockers: TurboTax often opens forms (like the 1099 PDF) or payment windows in a separate pop-up. Look at the right side of your address bar for a small icon with a "red X"—click it and select "Always allow pop-ups from Intuit." Restart the Browser: Close all open windows of your browser entirely and then reopen it.   Most TurboTax errors happen because the browser is trying to use an old "session" from a previous visit. By clearing the cache or using Incognito mode, you force the browser to establish a brand-new, secure connection with the Intuit servers.
Yep, @dp27, yet another forum miscreant and useless malcontent.   Also, if there are any trolls here, they're mostly in this thread (including you) and, by definition, they add NOTHING to the board... See more...
Yep, @dp27, yet another forum miscreant and useless malcontent.   Also, if there are any trolls here, they're mostly in this thread (including you) and, by definition, they add NOTHING to the board other than bitching and moaning.
Check the pictures provided by NY to ensure you are using the right number. (It's not the DMV-ID number)   Sample Photo Documents | NY DMV
  The “senior deduction” is added automatically by the software based on the date of birth and filing status you entered into MY INFO.  You do not need to take any extra steps to enter it. (And…the... See more...
  The “senior deduction” is added automatically by the software based on the date of birth and filing status you entered into MY INFO.  You do not need to take any extra steps to enter it. (And…the new senior deduction has nothing to do with whether you are getting Social Security)   The deduction is not on the same line as your standard deduction.  It is shown separately on line 13b.     2025 STANDARD DEDUCTION AMOUNTS SINGLE $15,750  (65 or older/legally blind + $2000) MARRIED FILING SEPARATELY $15,750  (65 or older/legally blind +1600) MARRIED FILING JOINTLY $31,500  (65 or older/legally blind + $1600) HEAD OF HOUSEHOLD $23,625 (65 or older/legally blind + $2000)     For 2025 through 2028 there is an extra  deduction amount of up to $6000 per individual 65 or older filing Single, MFJ, or HOH which is phased out for taxpayers with modified adjusted gross income over $75,000 for single filers and $150,000 for joint filers.   (The deduction phases out completely at $175.000 Single or HOH, or $250,000 joint)   The $6,000 senior deduction will be calculated on 1040 Schedule 1-A page 2 Part V Enhanced Deduction for Seniors which goes to 1040 line 13b. It is separate and in addition to the Standard Deduction or your Itemized Deductions on 1040 line 12e.  Turbo Tax automatically includes it. IRS Schedule 1-A https://www.irs.gov/pub/irs-dft/f1040s1a--dft.pdf   Need to see it? https://ttlc.intuit.com/turbotax-support/en-us/help-article/tax-return/preview-turbotax-online-return-filing/L77WCkvnu_US_en_US?uid=m681fkhr   If you are not getting the senior deduction it is because Your date of birth in MY INFO shows that you were not 65 by the end of 2025 Your income is too high You are filing married filing separately
There is no "bonus".  There is an additional tax deduction for seniors (you can use whether or not you take itemized or the standard deduction) that may reduce the tax on your retirement income.  Thi... See more...
There is no "bonus".  There is an additional tax deduction for seniors (you can use whether or not you take itemized or the standard deduction) that may reduce the tax on your retirement income.  This will be applied automatically, you don't need to do anything extra. 
Here's how: How do I switch from e-file to file by mail in TurboTax Online?
This is a public web site that can be seen by anyone—including scammers and would-be identity thieves who would love to contact you and pretend to be from TurboTax.  Please remove the personal inform... See more...
This is a public web site that can be seen by anyone—including scammers and would-be identity thieves who would love to contact you and pretend to be from TurboTax.  Please remove the personal information you posted here ASAP by returning to your post and clicking the three little blue dots on the upper right to edit your post.
To enter your car loan interest in TurboTax Online, follow the instructions below: Navigate to Deductions & Credits. Click on Deductions & Credits Summary.  Scroll down and click on Add mo... See more...
To enter your car loan interest in TurboTax Online, follow the instructions below: Navigate to Deductions & Credits. Click on Deductions & Credits Summary.  Scroll down and click on Add more Tax Breaks. Under Car and Other Things You Own, click Start next to Car Loan Interest. Enter your information on the following screens. Continue your return.
In the community we do not have access to information about your account.  You will have to call TurboTax Customer service.  Here is a link:  Turbo Tax Customer Service 
1.Vous avez un redressement fiscal pour des paiements rétroactifs de pension alimentaire ou des remboursements d'arrérages de pension alimentaire. 2.Vous ne pouvez pas transmettre votre déclaration ... See more...
1.Vous avez un redressement fiscal pour des paiements rétroactifs de pension alimentaire ou des remboursements d'arrérages de pension alimentaire. 2.Vous ne pouvez pas transmettre votre déclaration du Québec par voie électronique parce que vous avez indiqué que vous êtes dans l'une des situations qui exclut la transmission par Internet. Par exemple, vous êtes en faillite selon les dossiers de Revenu Québec, vous avez versé des paiements de pension alimentaire à plus de quatre ex-conjoints, vous avez payé de l'impôt sur des revenus étrangers dans plus d'un pays, etc.
In the community we do not have access to information about your account.  You will have to call TurboTax Customer service.  Here is a link:  Turbo Tax Customer Service 
Here is a link to contact  Turbo Tax Customer Service.
You will need to contact the IRS for information. It might be easiest to set up an account with them.   IRS Individual Online Account   Taxpayers with a Social Security number or an Individu... See more...
You will need to contact the IRS for information. It might be easiest to set up an account with them.   IRS Individual Online Account   Taxpayers with a Social Security number or an Individual Taxpayer Identification Number can create or access their IRS Individual Online Account to get information they need to file their return. With an IRS Individual Online Account, people can: View balance owed, payment history and schedule payments. Cancel scheduled payments. Get transcripts. View or create payment plans. See digital copies of some IRS notices. View key data from their most recently filed tax return, including adjusted gross income. Validate bank accounts and save multiple accounts, eliminating the need to re-enter bank account information every time they make a payment. View, approve and electronically sign power of attorney and tax information authorizations from their tax professional. 
The IRS/States is currently processing a high volume of e-filed returns, so it can take several days for your payments to go through.  The IRS/States may debit the payment after the deadline. Also... See more...
The IRS/States is currently processing a high volume of e-filed returns, so it can take several days for your payments to go through.  The IRS/States may debit the payment after the deadline. Also, it can take the banks another few days to post the debit to your account. As long as you filed you return or extension on or before April 15, 2026, and you selected April 15, 2026, or earlier as your payment date, you won't get penalized for late payment. If you don't see the debit in your bank account 7–10 days after their return has been accepted,  call the IRS e-file Payment Services at 888-353-4537 or contact your state tax agency.   How do I contact my state Department of Revenue?
Can senior bonus be claimed if I did not work 2025
In the community we do not have access to information about your account.  You will have to call TurboTax Customer service.  Here is a link:  Turbo Tax Customer Service