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Hello — I’m reporting a software issue in TurboTax Deluxe (desktop/web). While entering investment income, I entered a 1099-DIV (from a MyRaceHorse investment liquidation). After that, the Investment... See more...
Hello — I’m reporting a software issue in TurboTax Deluxe (desktop/web). While entering investment income, I entered a 1099-DIV (from a MyRaceHorse investment liquidation). After that, the Investments section became locked in a “Let’s finish pulling in your investment income” screen. There was no visible option to cancel, skip, or choose manual entry. I was unable to access the 1099-B section to manually enter the sale. I attempted the following: Logged out and back in Used Search → “Jump to 1099-B” Navigated through Wages & Income multiple ways Tried to delete forms (none existed yet) The system continued to force the import workflow with no exit, effectively blocking manual entry of a valid transaction. As a result, I had to use a workaround by entering the loss as “Other reportable income (negative)” instead of reporting it correctly as a capital loss on Schedule D. This appears to be a UI/workflow bug where initiating or triggering the investment import flow prevents manual entry and provides no way to exit. Please escalate this as a product issue. It would be helpful to have: A visible “Skip import / Enter manually” option at all times A way to reset or exit the investment import workflow Thank you.
The LAPP (Local Authorities Pension Plan) statement you received is likely a T4A slip (Statement of Pension, Retirement, Annuity, and Other Income). Report the T-slip as normal. Your total income wil... See more...
The LAPP (Local Authorities Pension Plan) statement you received is likely a T4A slip (Statement of Pension, Retirement, Annuity, and Other Income). Report the T-slip as normal. Your total income will reflect the amount of the lump sum being transferred.   Thank you for choosing TurboTax.
If the income was reported on a Form 1099-R, then use the instructions in the following TurboTax help article to enter your information.  If it was a different type of Form 1099, please respond with ... See more...
If the income was reported on a Form 1099-R, then use the instructions in the following TurboTax help article to enter your information.  If it was a different type of Form 1099, please respond with what tax form you received.   Where do I enter my 1099-R?   @Doylerobi 
My question is I purchased the Turbo Tax Home and Bus at the store. Tried to use it on my IPad and it would not download. Found out it can not be used on IPad. Then I logged in and started using onli... See more...
My question is I purchased the Turbo Tax Home and Bus at the store. Tried to use it on my IPad and it would not download. Found out it can not be used on IPad. Then I logged in and started using online version.  Btw it costs 2 times more to use the online version.  I now have access to a windows based computer. Pretty sure I will be able to download and open.  Can I still use my login and account to use the downloaded version without paying the outlandish cloud based version?
TurboTax does not have the ability to provide exact dates for when the California tax refund will arrive for 2026 e-file or the specific date your TurboTax refund portion is sent to your bank.   ... See more...
TurboTax does not have the ability to provide exact dates for when the California tax refund will arrive for 2026 e-file or the specific date your TurboTax refund portion is sent to your bank.   The timing of the state tax refund depends on the California Franchise Tax Board processing time. TurboTax sends your portion of any TurboTax refund advance or refund processing fees according to their payment schedule, usually shortly after your return is accepted. For the most accurate details, monitor your bank account for the deposit and check the California state refund status through their official channels directly in TurboTax where available.
Mon problème était relié à certains formulaires qui n'étaient pas finalisé par TurboImpôt ce qui faisait que l'on ne pouvait pas sauver une version PDF et soumettre notre impôt à Impotnet. J'ai eu le... See more...
Mon problème était relié à certains formulaires qui n'étaient pas finalisé par TurboImpôt ce qui faisait que l'on ne pouvait pas sauver une version PDF et soumettre notre impôt à Impotnet. J'ai eu le même problème l'année passée. Il faut comprendre que Turboimpôt est un produit Américain dont la priorité n'est pas mis sur la version canadienne. Le service est pourri pour les Canadiens. J'ai donc décidé d'acheter un produit Québécois Impôt Expert et tout c'est fait normalement et très rapidement. Fini TurboImpôt...
Thanks for the reminder!  One of us is self-employed and does owe. Even though I recieved an error for that return (to QC) mine went through fine and I have a refund transfer set to cover the amount... See more...
Thanks for the reminder!  One of us is self-employed and does owe. Even though I recieved an error for that return (to QC) mine went through fine and I have a refund transfer set to cover the amount that will be owed for the other. Do you happen to know if the amount I transferred to spouse will be put "on hold" so to speak, until his return is able to be filed? Or will we still have to owe interest if TT doesn't get this fixed in time for the deadline?  
@SteveChevron, we suggest that you contact our Product Support team. They have access to tools we don't have here in Community, like screenshare, and can help resolve this issue for you.
@user17766462912 Yes, you are correct, as they are living together, and the amount will automatically go to the spouse until or unless you choose to say 'NO' to a certain question in TurboTax.  ... See more...
@user17766462912 Yes, you are correct, as they are living together, and the amount will automatically go to the spouse until or unless you choose to say 'NO' to a certain question in TurboTax.  Your father must not claim the caregiver amount on line 30425 on his return. You may need to remove the "infirmity/disability" checkbox in the spouse's medical section on your father's profile or explicitly select that a caregiver amount is not being claimed by the spouse. In your return, add your mother as a dependant. Select "Yes" to "Did this dependant have an infirmity or disability?" and "Yes" to "Can you claim the Canada caregiver amount for this dependant?".       How do I claim the Canada caregiver credit? .
J'ai eu un problème proche du vôtre. La "solution de patchage" a été la suivante: 1) Sélectionner le formulaire T2125 2) Aller au menu et sélectionner Edition/Formulaire/Effacer le formulaire coura... See more...
J'ai eu un problème proche du vôtre. La "solution de patchage" a été la suivante: 1) Sélectionner le formulaire T2125 2) Aller au menu et sélectionner Edition/Formulaire/Effacer le formulaire courant 3) Faire de même avec le formulaire provincial au besoin.
Whether he owed or got a refund for federal is not relevant as they are totally processed separately by two different entities.    However, you can respond to the adjustment letter with a stateme... See more...
Whether he owed or got a refund for federal is not relevant as they are totally processed separately by two different entities.    However, you can respond to the adjustment letter with a statement that says that you disagree and the return was correct as transmitted and reference exemption Note on line 9 If someone else can claim you as a dependent, check box 9e, enter 0 on line 9a and enter $1,500 on line 9e, which is what was done.     On the letter you received, you have been given a way to respond.  Sometimes you can just call the number on the form.  
I am having the same problem Did your issue get resolved 
Thank you Patricia.  Before sending you a diagnostic file, I think I will try deleting the entire k-1 and re-entering all my numbers from that particular k-1 and see if the asset sale goes away.
Include the $1 you paid as estimated taxes paid with extension. That would lower your tax due (if any).   When requesting an extension of time to file your original return, you don't need to includ... See more...
Include the $1 you paid as estimated taxes paid with extension. That would lower your tax due (if any).   When requesting an extension of time to file your original return, you don't need to include a payment. In fact, you can file an extension when you're expecting a refund.
Voici le lien pour corriger le problème: https://turboimpot.community.intuit.ca/turbotax-support/fr-ca/help-article/taxation/comment-demander-remboursement-dun-logiciel/L0GFPCPaC_CA_fr_CA?fbclid=IwY... See more...
Voici le lien pour corriger le problème: https://turboimpot.community.intuit.ca/turbotax-support/fr-ca/help-article/taxation/comment-demander-remboursement-dun-logiciel/L0GFPCPaC_CA_fr_CA?fbclid=IwY2xjawRTFxBleHRuA2FlbQIxMABicmlkETE1Mk80Y1Rib0lGaWVjSWZYc3J0YwZhcHBfaWQQMjIyMDM5MTc4ODIwMDg5MgABHunIe7i8a38vu1RIiyTEngGD9IWf5OIz6H-TgrF6_CtK93ylOdsNNfKkg8FY_aem_Wyoifda9P2XmpJGRJr42Pw
Afin de vous assister adéquatement, serait-ce possible de nous dire quel est le feuillet fédéral associé à votre Relevé 25, ainsi que les cases/montants qui y sont présents.   Nous pourrons alors... See more...
Afin de vous assister adéquatement, serait-ce possible de nous dire quel est le feuillet fédéral associé à votre Relevé 25, ainsi que les cases/montants qui y sont présents.   Nous pourrons alors effectuer quelques tests dans le logiciel.   Merci de choisir TurboImpôt.
For the PA return look in the upper right hand of the PA-40 under where it says official use only and you should see a check mark in the box for amended return.  PA does not have a separate return, j... See more...
For the PA return look in the upper right hand of the PA-40 under where it says official use only and you should see a check mark in the box for amended return.  PA does not have a separate return, just a check box to indicate that it is an amended return. 
Si le total de vos cotisations excède le montant maximal de base requis, oui, il est possible que votre case 17A soit considéré comme une cotisation payée en trop.   Veuillez vous assurer que les... See more...
Si le total de vos cotisations excède le montant maximal de base requis, oui, il est possible que votre case 17A soit considéré comme une cotisation payée en trop.   Veuillez vous assurer que les renseignements de votre T4 sont entrés correctement. Vérifiez la ligne 424 de votre TP1 générale, si un montant s'y affiche.   Serait-ce possible de nous dire le montant de votre case 17?   Merci de choisir TurboImpôt.
TurboTax does not receive any kind of tax refund, federal or state.   Did you e-file your state tax return and was it accepted? Only the IRS and your State control when and if a Federal or State... See more...
TurboTax does not receive any kind of tax refund, federal or state.   Did you e-file your state tax return and was it accepted? Only the IRS and your State control when and if a Federal or State tax refund is Approved and Issued.   You complete your tax return by finishing all 3 Steps in the File section. In Step 3, to e-file your tax return, you must click on the large button labeled "Transmit my returns now".   After completing the File section and e-filing your tax return you will receive two emails from TurboTax. The first email when your tax return was transmitted and the second email when the tax return has either been accepted or rejected.   Note - Once a tax return has been Accepted by the IRS or a State, TurboTax receives no further information concerning the tax return or the status of any tax refund.  Only the taxpayer listed on the tax return can obtain the status of a tax refund or a tax return.   To check the status of an e-filed return, open up your desktop product or log into your TurboTax Online Account. You can find your status within the TurboTax product. If accepted by the state use this TurboTax support FAQ to check the state tax refund status - https://ttlc.intuit.com/turbotax-support/en-us/help-article/tax-refund/track-state-refund/L3jgO8PGs_...