turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
Close icon
Do you have a TurboTax Online account?

We'll help you get started or pick up where you left off.

All Posts

TurboTax has topped itself once again for the 2025 tax year. When I enter in information about an RMD, TurboTax thinks it's inherited. The software asks who died, and was it my spouse or someone else... See more...
TurboTax has topped itself once again for the 2025 tax year. When I enter in information about an RMD, TurboTax thinks it's inherited. The software asks who died, and was it my spouse or someone else? But no-one has died; it's just an RMD. There seems to be no way past the questions "Year spouse passed away" OR "Someone else who passed away". Help! When I called customer support, the lady said "you need to talk to someone who knows more about that" and passed me over to the sales pitch for the $59 extra support. Wow.
Thank you for the reply but when I went to Rental Properties and Royalties Sch E and edit the property there are no options to select for profit.  I'm not sure I understand what you mean by delete ot... See more...
Thank you for the reply but when I went to Rental Properties and Royalties Sch E and edit the property there are no options to select for profit.  I'm not sure I understand what you mean by delete other income.  
An update and resolution:   Unfortunately, the option to switch to "Do It Yourself" is not available online. Starting over does nothing but forces me to start in Expert Assist, with no option to ch... See more...
An update and resolution:   Unfortunately, the option to switch to "Do It Yourself" is not available online. Starting over does nothing but forces me to start in Expert Assist, with no option to choose/upgrade/downgrade a different product (except Full Service). There is no explanation as to why Do It Yourself is not available. I also haven't touched any Expert Assist functions so the option to switch to Do It Yourself should be available.   In the end I had to call TurboTax and have them offer me a resolution to the situation since the website and online help documentation was of no help and/or inaccurate.
No, sometimes the previous year's entry get stuck.   @jane5    You can remove the supporting details worksheet before you file which will hopefully prevent it from occurring on future returns.   ... See more...
No, sometimes the previous year's entry get stuck.   @jane5    You can remove the supporting details worksheet before you file which will hopefully prevent it from occurring on future returns.   This occurs in the desktop program when you have form transferred in from a prior year return that had supporting details attached to it.    The example below references a medical expense entry, but it also occurs on Schedule C, Miscellaneous Expenses (in Part V of the Schedule C).    You go go into Forms mode and find the error on the Form by selecting the Schedule C and then clicking on Errors or scrolling down to Part V.    Usually, the error can be found on the Schedule C WKS - in the Miscellaneous Expenses section.     You may have supporting forms from last year in there preventing you from entering this year's data.  Sometimes (if you transferred in a previous year's tax return), a $0 gets stuck on line items that had supporting detail information attached and you can't edit it.   You can into Forms mode and erase that detail or fix it from the interview mode.     When you click on EDIT next to the medical expense entry spot and see a $0 that you can't edit, there are 2 things you can do:    Double click in the field and use the Red X (Remove) to remove the supporting details worksheet.  or Go to the top Edit menu (Windows versions only) and choose Add Supporting Details.   Then click on the Red X (Remove) at the top. Either one of these should allow you to enter your expenses.   @sjmiracle    
Check the bottom of the T2209S, as the amount on line 11 is the lesser of lines 4, 7 or 10, so your foreign tax paid might not be the lowest of those lines.   If you are still not able to resolve... See more...
Check the bottom of the T2209S, as the amount on line 11 is the lesser of lines 4, 7 or 10, so your foreign tax paid might not be the lowest of those lines.   If you are still not able to resolve this issue, please contact our phone support team for more assistance.     
Thanks for the detailed response. The Turbotax software has some serious glitch that it adds 1099Q figures to your income and does not remove it even if you enter the 1099T expenses along with other ... See more...
Thanks for the detailed response. The Turbotax software has some serious glitch that it adds 1099Q figures to your income and does not remove it even if you enter the 1099T expenses along with other expenses. The best way forward is only not to enter 1099Q nor 1099T since I have substantial documented evidence that all the distribution was used for educational purpose.   Regards,  
Double check: Residency part-year selected for both tax payer and spouse 1099-R forms coded correctly and questions in federal section answered 1099-R forms properly excluded on PA return ... See more...
Double check: Residency part-year selected for both tax payer and spouse 1099-R forms coded correctly and questions in federal section answered 1099-R forms properly excluded on PA return Review answers for PA income vs non-PA income Check your PA-40 line 1 -wages income line 2 - interest income Sch NRH -should show your total income and non-PA income If this doesn't get you in the right direction, let us know what you are seeing on the PA return that should not be there. You need to look at all your PA forms and Schedules.   To print or view  your forms, including all worksheets: In desktop, switch to Forms Mode.  For online: On the left side, select  Tax Tools Select Print center Select Print, save or preview this year's return If you have not paid, select pay now.
If all of your deductions are just overhead (telephone, supplies, etc) then you just take that income percentage and apply it to the deductions and you're all good.  If you have any deductions that a... See more...
If all of your deductions are just overhead (telephone, supplies, etc) then you just take that income percentage and apply it to the deductions and you're all good.  If you have any deductions that are specifically due to the out-of-state income then they aren't deductible in New York.  And if you have any deductions that are specifically due to the NY income then they are deductible in NY regardless of the percentages.  Examples of these would be licenses for operating in specific locations or state taxes.
What is the interview? Also the child is an adult child 18+. Also I am using Line 30450.
Is this the solar panel Kilowatt capacity? System Size: 13.43 kW Production: 19697 kWh
I lived in Alabama so I have a state tax return there, we are trying to file jointly which is forcing him to file as if he had an alabama state tax return as well which he doesn't. It isnt allowing us... See more...
I lived in Alabama so I have a state tax return there, we are trying to file jointly which is forcing him to file as if he had an alabama state tax return as well which he doesn't. It isnt allowing us to stop it from forcing him to which is putting his Alabama Earnings at 0 which is making us file an NOL-85 which we dont need and can't skip.
I have had issues with TurboTax on form 1116 for the last 3 years and they never seem to fix the software.
Jai achète turboimpot en ligne et a la 3e entrée d'impôt,  ils me demandent de payer
Does IL also tax my investment income? In your example above, you say that I would pay IL tax on 10% of my income earned there which I assume is based on the number of days there during the year. Wou... See more...
Does IL also tax my investment income? In your example above, you say that I would pay IL tax on 10% of my income earned there which I assume is based on the number of days there during the year. Would IL also tax my investment income or does that all go under MA? Would I file as nonresident married filing separately since my spouse does not spend time in IL? Or jointly?
I think you’re on the right track looking at that 2024 amended return that was not filed. I found that I’d done something similar. I put in some data to see how a potential change in my income would ... See more...
I think you’re on the right track looking at that 2024 amended return that was not filed. I found that I’d done something similar. I put in some data to see how a potential change in my income would affect my taxes. The data I input remained making it look like my 2024 AGI was actually different. Once I backed out the data I entered for my “what if” scenario, my AGI went back to what was reported for 2024. I hope you have the same experience.
Merci pour votre retour. J'ai finalement trouvé la cause du problème. J'ai environ 20 relevés T5008 et il y en avait un où j'avais fait une erreur de saisie de donnée dans la date : au lieu d'entrer... See more...
Merci pour votre retour. J'ai finalement trouvé la cause du problème. J'ai environ 20 relevés T5008 et il y en avait un où j'avais fait une erreur de saisie de donnée dans la date : au lieu d'entrer l'année "2025" dans la date de la transaction, j'avais entré l'année "2024". Une fois l'année corrigée, le message d'erreur a disparu.   Suggestion : il devrait y avoir une validation de la date au moment de la saisie des feuillets T5008 pour confirmer que la date est valide.   Cordialement