All Posts

What services are you referring to?   Did you e-file your tax return and was it accepted? You complete your tax return by finishing all 3 Steps in the File section. In Step 3, to e-file your tax return, you must click on the large button labeled "Transmit my returns now".   After completing the File section and e-filing your tax return you will receive two emails from TurboTax. The first email when your tax return was transmitted and the second email when the tax return has either been accepted or rejected.

@cou3   It shouldn't be an issue.  Did you try entering the amount in box 1 into box 16?  It won't affect anything else on your federal or state tax return.   Never heard anyone say that box 16 has to be greater than box 1.   It probably says box 16 has to be greater than box 14 withholding.  

  There are other providers in the IRS FREE FILE program you may qualify for.   There are other Online providers that charge ZERO for Form 1040 and everyone qualifies so why do you use TurboTax.?   @mojtaba79 

I filed my taxes through TurboTax and wasn't sure if I needed to submit payment to the IRS myself. I wasn't able to get in touch with my tax expert which I had paid for after filing my taxes, and the only options or notice of payment was to go to the IRS directly to file. A few days after I submit a direct payment, I get a notification that a duplicate payment has been submitted from my bank and that it was an e-filing. I received zero communications from TurboTax about them sending out payments and wasn't able to reach support in a timely manner about the issue. This is absolutely horrible customer service and I'm extremely disappointed in the way they're operating. 

Since you had posted this three days ago before Tax Day, you could have contributed to the Traditional IRA, submitted Form 4868 and had the custodian remove the SEP contribution as an excess contribution. As it is, the window for a Traditional IRA contribution is now closed.   Just another reason not to wait till the last days to file.   @KD9 

@DoninGA , how this question is handled matters. Broader cultural and political shifts can influence what is considered “acceptable” in these situations.   For example, the software I switched to defaults to “No,” provides context about the likelihood of the answer, and allows users to revise it. In contrast, my experience -and reports from others- suggest that TurboTax may have made this question mandatory for some users (e.g., naturalized individuals) while not asking it of others. If accurate, that raises serious concerns about unequal treatment based on characteristics such as background or ethnicity. I attempted to get clarification from TurboTax, but they did not respond to my questions nor follow up as promised.   At a minimum, this points to a lack of transparency on an issue that deserves clear and consistent handling.

use "25% of inherited home" in description.  Note: this goes on Form 8949 Page 2. divide all full amounts by four.   If you have a 1099-S, report the sale exactly as you would if you did not receive a 1099-S  

Well, I'm very happy to say that, as a result of either this post or the similar email I sent to support when the refund was denied, Intuit support reached out to me, and after clarifying the situation and gathering some documentation from me, agreed to refund the entire $203 for the Online program. I don't think it should have been so hard, but I'm grateful to Elsa and the others on that team who recognized the mistakes made and took steps to rectify them.

@LuckyLukas In your original post you said " Can I buy a 2nd "Deluxe" version on my laptop that would allow 8 more?" Having 8 returns is for a TurboTax Canada Standard desktop edition - https://turbotax.intuit.ca/tax/software/desktop?srsltid=AfmBOopJA4P0k-Vnali4QVKpaSUe3D9vw4wB7PFTEhuWee1nvCrlfliB   This is the TurboTax US user community website. Go to this TurboTax Canada website for assistance with a Canadian tax return or the TurboTax Canada editions - https://turbotax.community.intuit.ca/turbotax-support/en-ca  

Hi. I bought a 2nd Turbotax Deluxe version using a different email but it does not create a different icon on my laptop. It's like it's putting the new version in the prior version, and does not add more files available for transmission.