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Yes, TurboTax often uses screen shares to resolve issues.  However, to report a suspicious screen share or potential scam, contact TurboTax immediately at 1-800-4-INTUIT (1-800-446-8848) to report it to their specialized security team. You should also email details of the incident to spoof@intuit.com, and report any phishing attempts or scams to the IRS at phishing@irs.gov.    You should change your TurboTax Account Password.   @growingwings1212 

To access a deceased spouse's TurboTax account, contact TurboTax Support (1-800-446-8848) to initiate their formal, secure account recovery process, which usually requires providing a death certificate and proof of your status as personal representative or spouse. You may need your deceased wife's User ID.   If you don't have that information, then you may want to start your own return from scratch. You definitely want to be listed first on the tax return, and if she died in 2025, you may also want to file jointly.  TurboTax Online We are sorry for your loss.

I don't see any other Community posts from you so perhaps you were communicating with Support by phone or chat. Please clarify - what is your question with regard to insurance for an adult dependent child?   If your adult dependent had ACA insurance through the Marketplace, you would need to enter Form 1095-A on your return. As the beginning of the 1095-A section in TurboTax Online states: "If you, your spouse, or any dependent you claim was covered or bought health insurance through places like your state's marketplace or Healthcare.gov you’ll have to report it".   Even though your dependent's name doesn't appear in the drop-down menu, go ahead and select  your name. The information you enter in Box 1 and Box 2 will correctly identify the policy.   See this help article and this tax tips article for instructions on entering Form 1095-A.  

In preparing your return, if you gave your bank info for either a Refund or to Pay Tax Due, you don't have to do anything further.  If your refund from the IRS was not deposited to your selected account for some reason (closed account, account names didn't match) the IRS will mail a check.   @coachrob1 

Thank you for responding ...however.... You're still not answering my question.  I want to review what the AGI entry IS !!! I wish I could have a remote desktop session with you....to show you that I've RE-INPUTTED carefully the IRS IP PIN number into the proper field of the 'primary' member pin then clicked on 'save'.  I am inputting the number I have obtained directly from the IRS website ( 6-digits !) and entered it into the proper field under "Other tax situations' section.    You're telling me not to believe my eyes and copying skills to get the current IRS IP PIN directly from the IRS website and inputting that into the turboxtax app section to edit IP PIN section.    I'm starting to believe there is a deliberate bug in the turboxtax app to frustrate users to settle and just mail in the 2025 return The reject error states a conflict with primary IP PIN which is me....but the app will NOT transmit the IP PIN that I have edited because the IRS continues to reject the IP PIN that they are providing. Please effectively help me Thank you

If you mean you are still waiting on a refund and it's been over 21 days here are some ways to check on the status.   If your tax return has been accepted you might also be able to access your transcript from the IRS. Get My IRS Transcript Current Year Transcript Availability IRS-Where's My Refund?

Nope, on the first day, it said you've used up your attempts for the day. Then the next day, the site redirected me to a page that said "site is unavailable, check back later. "   I'm not making this up!

If TurboTax has created an unneeded form, you can delete the form.   See this help article and below for the steps to Delete a Form in TurboTax Online:    Open or continue your return. On Tax Home, select Start, Continue, or Pick up where you left off to enter your return. In the left menu, select Tax Tools and then Tools. In the pop-up window Tool Center, choose Delete a form. (Look for any form or worksheet relating to Other State Credit) Select Delete next to the form, schedule, and worksheet in the list and follow the instructions on the screen.

Your tax rate can be found in one of two ways.  Take your total tax divided by your taxable income on your Form 1040 (Line 24/Line 15). Take the total tax divided by your adjusted gross income (before deductions) (Line 24/Line 11a or 11b which is the same number) The latter is a better reflection of your tax rate based on your overall income.   There are many factors that actually go into this formula, but the simple answer is what is provided above.   @stodman 

Before you start deleting, let's get into the drainage tile. You said they were depreciated. Depreciation is recaptured the first year of the sale, it is not part of the installment sale. The 4797 isn't going to clear and the income will remain for all depreciated items. The bare land is a capital gain and can be sold as installment sale. The gross profit ratio is calculated on the gain portion.   If you want to delete the 4797 and 6252 from forms, you can.  Online:  In the left-hand menu, click Tax Tools > Tools. Select Delete a form. Look for forms and worksheets related to issue Additional help, see  How do I view and delete forms in TTO? Desktop: switch to Forms mode and delete

I am not sure where you are looking, but qualified dividends are taxed the same as long-term capital gains, so perhaps the number you see is the sum of the two.   Also, short-term capital gains are taxed the same as ordinary income, so perhaps the short-term gains were removed from the capital gains number.