turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
Close icon
Do you have a TurboTax Online account?

We'll help you get started or pick up where you left off.

All Posts

Here are two FAQs to help: What if I'm having trouble with my filing verification code? and How do I get a verification code if the email address is wrong?
@jamis8399    Sorry...too late.  It had to be filed before the 15 April Deadline.   Just get yours done and filed as soon as you can.   There won't be a penalty if you are getting a refund, but... See more...
@jamis8399    Sorry...too late.  It had to be filed before the 15 April Deadline.   Just get yours done and filed as soon as you can.   There won't be a penalty if you are getting a refund, but if you owe more, then interest will accrue the longer you delay.   States vary on late filings.   
Choose pay by check. The date can't be later than the 15th. Then you can go online to IRS.gov/payments and make your payment.
Hi! Thanks for your reply.  I was adding a zero and also tried leaving it blank but, neither worked. I was doing it from my cell phone I then remembered last year something similar had happened and ... See more...
Hi! Thanks for your reply.  I was adding a zero and also tried leaving it blank but, neither worked. I was doing it from my cell phone I then remembered last year something similar had happened and I fixed it from the computer. I then tried from the computer and was able to erase the for IT-225 everything is fine now.
The IRS/States is currently processing a high volume of e-filed returns, so it can take several days for your payments to go through.  The IRS/States may debit the payment after the deadline. Also... See more...
The IRS/States is currently processing a high volume of e-filed returns, so it can take several days for your payments to go through.  The IRS/States may debit the payment after the deadline. Also, it can take the banks another few days to post the debit to your account. As long as you filed you return or extension on or before April 15, 2026, and you selected April 15, 2026, or earlier as your payment date, you won't get penalized for late payment. If you don't see the debit in your bank account 7–10 days after their return has been accepted,  call the IRS e-file Payment Services at 888-353-4537 or contact your state tax agency.   How do I contact my state Department of Revenue?   Call IRS e-file Payment Services 24/7 at 1-888-353-4537 to inquire about your payment.   If you want to check the debit date you specified, look on the filing instructions for your return.  It will tell you the debit date the IRS or State will deduct the payment.  If you did not print them out you can view them using the following steps:    If you filed using TurboTax Online, the Electronic Filing Instructions page will give that info.   Here's how to view the PDF copy: Sign in to TurboTax and open your return. On the Tax Home screen, scroll to Your tax returns & documents and select Add a State (don't worry, you're not actually adding a state, this just gets you into the right area) to access your tax forms and worksheets. In the menu, select Tax Tools, then Print Center. On the TurboTax Print Center screen, select Print, save or preview this year’s return. On the next TurboTax Print Center screen, select 2025 Federal return and Include government and TurboTax worksheets, then select View or print forms. The information will be on the first page, Electronic Filing Instructions, for your 2025 Federal Tax Return, next to Balance Due/Refund. TurboTax CD/Download  Go into Forms Mode by clicking on the Forms icon in the top right of the blue bar.   In the Forms in My Return list on the left, click Filing Inst.  [It's usually toward the bottom of the list.]  The form will appear on the right side of the screen. You can view the form on the screen or you can print a copy by clicking the Print box at the bottom of the screen. To return to the interview, click on the Step-By-Step icon in the top right of the blue bar.
Once your return is filed, TurboTax has no control over the processing or the timing when the IRS releases your refund.    Your refund could be offset. The IRS and State Governments have the abil... See more...
Once your return is filed, TurboTax has no control over the processing or the timing when the IRS releases your refund.    Your refund could be offset. The IRS and State Governments have the ability to offset a refund to pay for certain past due debts.  You generally will receive a letter stating what the offset was for.    The IRS provides a toll-free number, (800) 304-3107, to call for information about tax offsets.   Here are a few FAQs to help you track your refund: When will I get my federal tax refund? How do I track my state refund? Why does Where's My Refund say "approved" but TurboTax still says "accepted"? Why do some refunds take longer than others? What if my IRS refund is taking longer than 21 days?
We at Intuit TurboTax want our users to be completely delighted with their experience using our products and services, and successful in their financial lives and businesses. Once you file your re... See more...
We at Intuit TurboTax want our users to be completely delighted with their experience using our products and services, and successful in their financial lives and businesses. Once you file your return, as long as the settings to receive communication from Intuit don’t block it, you will see a pop-up message or receive an email with a survey asking you about your experience. We encourage you to leave your notes and comments there. “Voice of the Customer” notes and comments are read and acted upon.  If you are using TurboTax Desktop, you can also leave feedback at the Final Steps tab.  
Yes, correct and resubmit. You have 5 days to fix a reject and it still be considered timely.
Thank you for your feedback! When using the CRA auto-fill service, we always recommend double-checking the imported data. Occasionally, information may be incomplete or formatted differently dependin... See more...
Thank you for your feedback! When using the CRA auto-fill service, we always recommend double-checking the imported data. Occasionally, information may be incomplete or formatted differently depending on how the slips were originally reported to the CRA. Additionally, your suggestion to display the partner’s name has been shared with our product team for review. We truly value your input and appreciate the time you took to help us improve.   Thank you for choosing TurboTax.
Here's how you can check: How to Check your E-file Status
We meet those requirements but TT didn't apply it.   Then when I went back to review it was there.
If you want to make changes or add a document to a tax return that has already been filed and accepted by the taxing agency, you should follow these guidelines.  You must first wait until the in... See more...
If you want to make changes or add a document to a tax return that has already been filed and accepted by the taxing agency, you should follow these guidelines.  You must first wait until the initial return is completely processed.  You will have to use the same TurboTax account that you used for the original tax return.  Once you begin your amendment, you'll see your original return.   The refund calculator will start new at $0 and only reflect the changes in the refund or tax due  Only make changes to the areas of your return that need to be corrected.  You have three years from the date you filed your return or two years after you paid the tax due (whichever is later) to file an amendment  Select your product below and follow the instructions.  Amend TurboTax Online  Amend TurboTax CD/Download 
Bwana, you ran into the Troll of Turbo Tax! Sorry.  Probably best to just let it go because he won't stop. Lol
Did you submit it more than once?   Here's how you can check: How to Check your E-file Status
@zafarA wrote: I do apologize for the lack of information. When I click "Activate Turbotax" after entering the activation code that was prefilled (and I got from the subscriptions area) I get "T... See more...
@zafarA wrote: I do apologize for the lack of information. When I click "Activate Turbotax" after entering the activation code that was prefilled (and I got from the subscriptions area) I get "The license code you entered is not valid. Error code 605". This message appears very shortly after. I am able to sign in to my account.  I have TurboTax. Installed only on one device. (1/5 active). I'll assume you have allowed your software to update.   If you are entering the license correctly, there's no tweak you can do on your end for an invalid license code.  You'll need to phone TurboTax Support and discuss it with them.       TurboTax Customer Support https://ttlc.intuit.com/turbotax-support/en-us/contact/
The IRS/States is currently processing a high volume of e-filed returns, so it can take several days for your payments to go through.  The IRS/States may debit the payment after the deadline. Also... See more...
The IRS/States is currently processing a high volume of e-filed returns, so it can take several days for your payments to go through.  The IRS/States may debit the payment after the deadline. Also, it can take the banks another few days to post the debit to your account. As long as you filed you return or extension on or before April 15, 2026, and you selected April 15, 2026, or earlier as your payment date, you won't get penalized for late payment. If you don't see the debit in your bank account 7–10 days after their return has been accepted,  call the IRS e-file Payment Services at 888-353-4537 or contact your state tax agency.   How do I contact my state Department of Revenue?
In the community we do not have access to information about your account.  You will have to call TurboTax Customer service.  Here is a link:  Turbo Tax Customer Service 
To access your tax returns (current or prior year) you will sign into the TurboTax website with the user ID you used to create the account - https://myturbotax.intuit.com/   Scroll down to the bo... See more...
To access your tax returns (current or prior year) you will sign into the TurboTax website with the user ID you used to create the account - https://myturbotax.intuit.com/   Scroll down to the bottom of the screen and on the section Your tax returns & documents click on Show.  Click on the Year and Click on Download/print return (PDF)   As an alternative for current year return, when you sign onto your online account and land on the Tax Home web page, scroll down and click on Add a State (You will not really be adding a state).    This will take you back in to the 2025 online tax return.   Click on Tax Tools on the left side of the online program screen.  Find the Print Center and choose the year you want to print.  If you want your full return including worksheets, choose the option Include government and TurboTax worksheets.   In TurboTax Online, follow these steps to print/view your return and all of the informational worksheets after you have filed:   Sign in to TurboTax Scroll down to Your Tax Returns & Documents Select 2024 and then Add a State (You aren't actually adding a State but this gets you back into the Print Center) From the left panel Select Tax Tools, scroll down a little and select Print Center Select Print, save or preview this year's return Select the 2024 Federal and/or State return box Choose to Include TurboTax and government worksheets Select View or Print Forms