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@dougmartin1880 what did you install on the iPad and what does "they are saying that iPad from Apple does not have an Apple license number" mean ... Turbotax Desktop version is not supported on iOS you need to use a proper Mac for that; on iPad you can use online version thru a browser (or iOS app?) but I don't think that would be asking for a license number.

This didn't answer my question. I have filed and paid my state taxes for years with Turbotax and this year I can't do either. I didn't do anything different this year than I have in any other years.  I either need this fixed or I need to file with a different service.

Not working for me!  Under "Federal Taxes / Deductions & Credits", I don't have the "Estimates and Other Taxes Paid" choice.  Only these 4 options:  Medical expenses, Foreign Tax Credit, Other deductible expenses, and Deductions and credits summary.  Can't scroll to anything else.

@dougmartin1880 You cannot use desktop download software on an iPad.   Desktop software can only be used on a full PC or Mac, not on any sort of mobile device.   Do you have a PC or Mac that meets the system requirements?   https://ttlc.intuit.com/community/system-requirements/help/minimum-system-requirements-for-turbotax-mac-software/00/25609   If you purchased the desktop download with a license code by mistake, you can seek a refund for that purchase and then use online TurboTax with your iPad instead.  You cannot use the license code to pay for online software.   To request a refund for a TT product https://ttlc.intuit.com/turbotax-support/en-us/help-article/intuit-refunds/request-refund-turbotax-product/L834M6uyW_US_en_US?uid=m6meybc2   ONLINE 2025 https://turbotax.intuit.com/personal-taxes/online/  

See this for the verification code - https://ttlc.intuit.com/community/security/help/what-if-i-m-having-trouble-with-my-filing-verification-code/01/26499?search-action-id=615985547601&search-result-uid=26499

Interesting. I do have those 2 pages, but I also have 5 more pages after and the 1st of the following 5 has a header reading ‘Nonresident and part resident computation of Illinois Tax’. On the last page there is a ‘sign here’. So I sign both I assume?  

@bhatcher42069 When you started the entry in the rentals and royalties section of the program, you were specifically asked if this was a rental property or a royalty property.  You then completed the section based on what you selected.  After completing your entries you would then have to select the type of property again.   To enter rental income, expenses and rental asset depreciation - Click on Federal Taxes (Business using Home & Business) Click on Wages and Income (Business Income and Expenses using Home & Business) Click on I'll choose what I work on Scroll down to Rental Properties and Royalties On Rental Properties and Royalties (Sch E) , click on the start or update button

TurboTax does not have your W-2.   You have to get your W-2 from your employer.   .  Some employers allow you to import the W-2 through the software, but for security reasons you still need information from the actual W-2 to import it. Some employers have payroll sites that will have your W-2. You might need to phone, text, drop in, email and/or snail mail an old employer to make sure they know where to send your W-2.  

You can try some of these troubleshooting ideas:   Update your software Run the program as an Administrator:  Right-click the TurboTax icon, select Run as Administrator, then try the state download again Disable Windows Defender or third-party antivirus software temporarily Log in at the TurboTax website, go to Products & Pricing > Access My Downloads to download your state file directly Uninstall/Reinstall: As a last resort, uninstall TurboTax entirely, restart the computer, and install it again State install/e-file update loop: State not installed after installation or TurboTax needs to update prior to e-file @eversom