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No, the "up to 5-days early" offer is not related to the average 21-day estimate.   It depends on how long it takes the IRS to process your return and approve a refund.   Once the IRS approves it and gets ready to send it, that offer is supposed to get it to you "up to 5 days" earlier than if it had come directly from the IRS.   If you don't get it at least 1 day earlier than it otherwise would have come, and if you paid $35 for it to come directly to your bank account instead of a Credit Karma Money Spend account, it's not supposed to charge you.   Also be aware that if your return has EIC or ACTC tax credits in it, the IRS cannot legally distribute any refunds for returns with those credits until after 2/15/2026 (the PATH Act), which means people with those types of refunds may not receive their Federal refunds until late February or early March.

For Online TurboTax here's a navigation shortcut to enter a W-2G for gambling winnings:   Go to the left column menu and click on TAX TOOLS then subtab TOOLS. In the Tools window choose the blue button TOPIC SEARCH. In the search line enter W-2G without quotes. Make the selection in the list (it may already be highlighted), and either double-click on it or click the GO button. Next screen:  Did you win money or other prizes in 2025? Continue that interview topic.

Very disappointed at the lack of quality control and slowness of Turbo Tax for not making these forms available when the IRS has made these forms (4562) already available some time ago on their web site.

ADDENDUM: Also, confirm what product you were in when you filed.  Some people have to upgrade for certain items in their returns, or do so by mistake.   When you log into your online account, look way up in the top left corner.   Does it say "Do It Yourself", and then underneath that does it show the edition--Free Edition, Deluxe, Premium, etc.?   Also did you have any add-ons such as MAX, PLUS, or the "Up to 5 days" early option?

This is mainly a user community forum--not a direct route to TurboTax Support.  No one here can know anything account-specific for your situation, but there are some things you can investigate.   Here's how you may be able to see if you were charged for something.  Log in and at the Tax Home, scroll way down to Order Details.  What does it show?   Also confirm the amount of your Federal refund by looking on your Form 1040, Line 35a to see your original Federal refund amount.   What does the IRS "Where's My Refund" tool say about your refund?   Does it show the amount that the IRS approved and sent? https://www.irs.gov/wheres-my-refund   Are you expecting both a Federal refund and a state refund?   If so, they come separately from different tax agencies and usually on different dates.   Who specifically was your refund from?  Look in your bank account.  Does it show the funds came from the US Treasury (IRS), or does it show a third-party payer sent it?   If it went through a third-party company can you see who it was?

You are correct, there is now no import functionality in TurboTax and H&R Block. However, if you want to include the detail of your contributions in your tax software details, then at least H&R lets you enter all those contributions in its software, assign a value based on one of three types of (Like New, Minor Wear, and Average Wear). Yes, this will mean work at tax time, but it is the same amount of time in total that we spent entering details into It's Deductible or any other similar stand alone software. No matter what other software you decide to use as a third party substitute to It's Deductible, as of right now you can not import it into TurboTax, so I think you are making the same point.  Just something to ponder, starting in 2026 tax year, you can only deduct charitable gifts that exceed 0.5% of your adjusted gross income (AGI).