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@ken-agueda2    Sorry y'all are having trouble.   Whether it's a W-2 or a 1099-R, DFAS does not prepare the specially formatted files that allow the really easy importing of those forms into the ... See more...
@ken-agueda2    Sorry y'all are having trouble.   Whether it's a W-2 or a 1099-R, DFAS does not prepare the specially formatted files that allow the really easy importing of those forms into the tax software.   Thus, you have to enter those forms from DFAS manually.  Millions of other folks have to enter manually also. _________________ Best advice I can give? Start early each tax season (BUT...never before mid-Feb) so that you have lots of time to navigate thru the software, and ask questions in this PUBLIC forum when you hit a roadblock...or, find a trusted friend with experience with the software to help you walk thru it.  But don't let anyone actually prepare taxes for you, unless you go to an actual tax professional.
We'd love to help you complete your tax return, but need more information. Can you please clarify your question? What state are you in?
I used both, the exact AGI and zero. All rejected on 4/15 and had to mail the returns. This is either an internal error on Turbo Tax or some disconnection between TT and the IRS efiling. This happene... See more...
I used both, the exact AGI and zero. All rejected on 4/15 and had to mail the returns. This is either an internal error on Turbo Tax or some disconnection between TT and the IRS efiling. This happened on ours and on a family member, and resulted in late filing. This is the 2nd year I've had some last minute problem with Turbo Tax even after starting the return early. And as always, no support from TT on how to make sure the file isn't going to transfer with a problem for 2026
We'd love to help you complete your tax return, but need more information. Can you please clarify your question?
If you want to make changes or add a document to a tax return that has already been filed and accepted by the taxing agency, you should follow these guidelines.  You must first wait until the in... See more...
If you want to make changes or add a document to a tax return that has already been filed and accepted by the taxing agency, you should follow these guidelines.  You must first wait until the initial return is completely processed.  You will have to use the same TurboTax account that you used for the original tax return.  Once you begin your amendment, you'll see your original return.   The refund calculator will start new at $0 and only reflect the changes in the refund or tax due  Only make changes to the areas of your return that need to be corrected.  You have three years from the date you filed your return or two years after you paid the tax due (whichever is later) to file an amendment  Select your product below and follow the instructions.  Amend TurboTax Online  Amend TurboTax CD/Download 
I have the same problem. Every year turbo tax  seems to get locked up on some "final check". Now it is demanding royalty income, which I don't have any. Just because I entered 1099-Misc info. I enter... See more...
I have the same problem. Every year turbo tax  seems to get locked up on some "final check". Now it is demanding royalty income, which I don't have any. Just because I entered 1099-Misc info. I entered 0 no go, I entered 1, same thing. I also tried deleting the forms as the other NON-turbo tax user suggested. Not an insult to the user but I think it is clear from this forum how much turbo tax cares about it's users. Problem still exists. This problem made me late on filing so I had to file an extension.    They are saying they won't efile for me due to this error. 
If you want to make changes or add a document to a tax return that has already been filed and accepted by the taxing agency, you should follow these guidelines.  You must first wait until the in... See more...
If you want to make changes or add a document to a tax return that has already been filed and accepted by the taxing agency, you should follow these guidelines.  You must first wait until the initial return is completely processed.  You will have to use the same TurboTax account that you used for the original tax return.  Once you begin your amendment, you'll see your original return.   The refund calculator will start new at $0 and only reflect the changes in the refund or tax due  Only make changes to the areas of your return that need to be corrected.  You have three years from the date you filed your return or two years after you paid the tax due (whichever is later) to file an amendment  Select your product below and follow the instructions.  Amend TurboTax Online  Amend TurboTax CD/Download 
The IRS/States is currently processing a high volume of e-filed returns, so it can take several days for your payments to go through.  The IRS/States may debit the payment after the deadline. Also... See more...
The IRS/States is currently processing a high volume of e-filed returns, so it can take several days for your payments to go through.  The IRS/States may debit the payment after the deadline. Also, it can take the banks another few days to post the debit to your account. As long as you filed you return or extension on or before April 15, 2026, and you selected April 15, 2026, or earlier as your payment date, you won't get penalized for late payment. If you don't see the debit in your bank account 7–10 days after their return has been accepted,  call the IRS e-file Payment Services at 888-353-4537 or contact your state tax agency.   How do I contact my state Department of Revenue?
Here's how you can fix it:  Sign in to your account and select the Fix my return button. Follow any “fix it” instructions to update the information causing the rejection.    Note: Not all rejec... See more...
Here's how you can fix it:  Sign in to your account and select the Fix my return button. Follow any “fix it” instructions to update the information causing the rejection.    Note: Not all rejections will have explicit guides to fix the information. You’ll need to navigate to the program area to address the cause of the rejection.    Time-saving Tip: If what you originally entered is correct, you won't be able to e-file. There's probably a data mismatch at the government, a dependent that's already been claimed, or some other situation beyond your control that prevents your return from being e-filed. In this case, your only option would be to print and mail in your return. This article will give you instruction on how to print and mail your return.    Additional reject instruction here. 
Here are two FAQs to help: What if I'm having trouble with my filing verification code? and How do I get a verification code if the email address is wrong?   You can change the email address asso... See more...
Here are two FAQs to help: What if I'm having trouble with my filing verification code? and How do I get a verification code if the email address is wrong?   You can change the email address associated with your account through your account settings.   Intuit uses a single sign in system for all Intuit products, so changing it here will also update it for any other Intuit products you use, such as QuickBooks or Credit Karma.   To Change Your Email Address: Select Intuit Account located in the lower-left corner of your screen (near the Sign Out button). On the Account Manager page, select the Sign in & security menu. Select the Email address section. Enter your new email address and then enter it again to confirm. Enter your current password when prompted to verify the change. Select Save. Check your new email inbox for a verification link from Intuit and click it to finalize the update. If you can't sign in at all, you can go to the Intuit Account Recovery page. This requires you to upload a photo of a government-issued ID to verify your identity.    
Here is a link to contact  Turbo Tax Customer Service. You will be able to do a screenshare and they will be able to help you.
This poster found a workaround.  Here is the link:  Enrollment status workaround
where do I enter the child's information for the tax credit
To access your tax returns (current or prior year) you will sign into the TurboTax website with the user ID you used to create the account - https://myturbotax.intuit.com/   Scroll down to the bo... See more...
To access your tax returns (current or prior year) you will sign into the TurboTax website with the user ID you used to create the account - https://myturbotax.intuit.com/   Scroll down to the bottom of the screen and on the section Your tax returns & documents click on Show.  Click on the Year and Click on Download/print return (PDF)   As an alternative for current year return, when you sign onto your online account and land on the Tax Home web page, scroll down and click on Add a State (You will not really be adding a state).    This will take you back in to the 2025 online tax return.   Click on Tax Tools on the left side of the online program screen.  Find the Print Center and choose the year you want to print.  If you want your full return including worksheets, choose the option Include government and TurboTax worksheets.   In TurboTax Online, follow these steps to print/view your return and all of the informational worksheets after you have filed:   Sign in to TurboTax Scroll down to Your Tax Returns & Documents Select 2024 and then Add a State (You aren't actually adding a State but this gets you back into the Print Center) From the left panel Select Tax Tools, scroll down a little and select Print Center Select Print, save or preview this year's return Select the 2024 Federal and/or State return box Choose to Include TurboTax and government worksheets Select View or Print Forms
Here is an FAQ: How do I print and mail my return in TurboTax Online?
@jamis8399    Sorry...too late.  It had to be filed before the 15 April Deadline.   Just get yours done and filed as soon as you can.   There won't be a penalty if you are getting a refund, but... See more...
@jamis8399    Sorry...too late.  It had to be filed before the 15 April Deadline.   Just get yours done and filed as soon as you can.   There won't be a penalty if you are getting a refund, but if you owe more, then interest will accrue the longer you delay.   States vary on late filings since some states even have a later deadline.