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We are aware that some customers are experiencing issues when trying to file but are looped back instead of being able to proceed and file.     This issue is being actively investigated. We'll inform you once the program is updated.

@simondi78 Please update your software. If it's not automatically updating when you launch the program, click on Help>Check for updates on the grey menu bar.    If it's still not updating, try reinstalling the program using the download from our website. You can download the current version of TurboTax Desktop edition here: Choose the current TurboTax Desktop edition you need (for Windows). You can download older versions of TurboTax Desktop edition here: Where can I download the Desktop edition of TurboTax?  

 Marguerite - I assume you are using the desktop version of TurboTax because the online version I am using receives no "updates" as the online version supposedly updates automatically. The reason I mention that is I have been assured by TurboTax people (famous last words) that I will be able to print my Wisconsin return and file it by mail if TurboTax just can't get this online efile version working. If you are using the desktop version, maybe you are correct that you can't simply abandon the efile version and file by mail. Hopefully, I won't be learning down the road that onliners also can't print and file their rejected WI return. If you are using the online version where you sign into the TurboTax website to complete you return (rather than using a program loaded on your computer), you should be able to file manually if this whole project goes south for us Cheeseheads. Good luck. Mike O'Brien

kebell50 What's strange is I filed an electronic Wisconsin return on 2/6/2026 with retirement income, taking the State Retirement Income subtraction and the return was accepted with no problems.  Just wonder what happened between 2/6 and 2/18 (when I tried filing a second return using retirement income)?

That may be on Statement A(Page 1) which is for the QBI Pass-through Entity Reporting. You will see that statement under the K-1 schedule in the list of forms. You can see if there is anything highlighted in red or pink on that schedule which would mean a correction was needed. Also, when you bring up the forms by using the Forms menu option, look for any form or schedule that has a red exclamation mark next to it as that means there is an error there.

Unfortunately, we in the Community have no control over pricing or discounts. I assume that that would be handled by the telephone support group.   As for the investigation, we have little contact about that, either. The investigation has not yet reached the first step in the development side (that is, I know it's a problem, but do THEY know it's a problem?), so there is no fix date yet; however, at this point, it is very unlikely to be before the end of the month.   We have everything we need from you. Unfortunately, I am not in the position to answer your questions on the discount price or the fix date. Things have moved past this Community group.   May I express my condolences on your spouse. "Primary" just refers to the first name listed. So on your 2025 return, your spouse will still be the "primary". Don't change the order around because I have seen that to cause confusion at the IRS. Of course, in 2026 whether you file Single or Qualifying Surviving Spouse, yours will be the only name.   I am very glad that your spouse took the steps he did to bring you up to speed on this process. While I was doing "retail" tax work, I met too many recently widowed people who had no idea how to do the tax return or where any of the records were kept.

Plusieurs personnes sont dans cette situation, malheureusement. Pour commencer, il faut vérifier si vous utiliser des formulaires qui sont encore verrouillés en attente de finalisation et validation. Voici la liste: Quels formulaires d’impôt sont verrouillés?   Même pour les déclarations simples, il semble que l'annexe 3, le TP-726.7 et l'annexe L s'ouvrent ou génère des montants. Revérifiez ces trois formulaires un par un. Effacez et fermez chaque formulaire.   Quelques personnes ont réussi suite à cette révision. Sauvegardez votre déclaration, fermez et ouvrez de nouveau votre logiciel.    Essayez et avisez-nous si ça fonctionne pour vous.    Merci 

You’ll get a T4E tax slip if you received Employment Insurance (EI) benefits. You can search for this slip by clicking on "2025 Tax Return" on top of the left side menu and using the search bar on top of that page.