If your touchscreen is not working for the top half of your TurboTax App, you can try re--restarting your iPhone, closing the TurboTax App, and checking for any IOS updates.
Also:
Mak...
See more...
If your touchscreen is not working for the top half of your TurboTax App, you can try re--restarting your iPhone, closing the TurboTax App, and checking for any IOS updates.
Also:
Make sure your phone is up to date.
Also, try removing your screen protector because a misaligned or dirty screen protector can make your touch screen less sensitive.
If the issue is due to formatting, use the scroll bar on the right to move the page down. Sometimes there is a Continue Button that is off-screen.
If the issue continues, you may need to delete the app, reinstall it.
Clear your cache and cookies on your iPhone. To do this, if you have Safari; Go to Settings, then Safari and tap on Clear History and Website Data. Other browsers may have a slightly different way of clearing the cache and cookies.
Remember— You can log in to TurboTax Online to pick up where you left off if necessary.
If you have any additional questions or information, please return to TurboTax Community and we would be glad to help you.