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March 1, 2026
6:55 PM
No, you can't have more than one new account with the same email address. You'll have to use or create a different email to create your account.
If you are preparing multiple returns in the fu...
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No, you can't have more than one new account with the same email address. You'll have to use or create a different email to create your account.
If you are preparing multiple returns in the future, the Desktop program will allow you to prepare multiple returns within the software. See: Desktop
March 1, 2026
6:55 PM
The TurboTax Free Edition is for customers who are filing simple Form 1040 returns only (no schedules except for Earned Income Credit, Child Tax Credit and Student Loan Interest. Roughly 3.7% of tax...
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The TurboTax Free Edition is for customers who are filing simple Form 1040 returns only (no schedules except for Earned Income Credit, Child Tax Credit and Student Loan Interest. Roughly 3.7% of taxpayers qualify. If you have any additional forms or attachments, you'll need to use a different TurboTax product.
If you have chosen the "Pay With Refund" option, it includes a processing fee in addition to service costs.
You can review your fees using the instructions below to find out why you're being charged. You can follow the instructions in this article to remove any unwanted Fees Why am I being charged for TurboTax Free Edition?
You can review your fees in TurboTax online as follows:
Go to the left side on your screen under "Tax Home"
Go to "Tax Tools" then "Tools"
The "Tools Center" Box will pop up
Click on "My Fees" to see a summary of your Turbo Tax Fees.
You can contact TurboTax Customer Service using this link: Turbo Tax Customer Service.
If you have additional information or questions regarding this, please return to Community and we would be glad to help.
March 1, 2026
6:55 PM
It was good last year and the year before. Is this the Trump Admin trying to take away focus from Epstein? Wants to keep us worried? Release All the files
March 1, 2026
6:54 PM
You cannot install two different personal TurboTax desktop programs for the same tax year on the same computer because it can cause conflicts. The software is designed to handle multiple returns (up ...
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You cannot install two different personal TurboTax desktop programs for the same tax year on the same computer because it can cause conflicts. The software is designed to handle multiple returns (up to five federal) in one installation.
However, you can install TurboTax Business along with one other personal version, such as Premier, or Home & Business.
If you need to prepare more than five federal returns, you must use a different computer, use the online version, or file by mail. However, keep in mind that the IRS limits individuals to e-filing a maximum of five tax returns per software license, account, or email address. This is done for security and identification purposes.
Please return to Community if you have any additional information or questions and we would be happy to help.
{Edited 03/02/2026|08:03 AM PST}
March 1, 2026
6:54 PM
Inuit shows new password, Tax return page does not. I have not submitted return yet.
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March 1, 2026
6:53 PM
I have this exact problem with TurboTax online 2025: * spouse files as Detroit nonresident (but not me) * working days allocation is filled out, reducing income earned in city of Detroit * After e...
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I have this exact problem with TurboTax online 2025: * spouse files as Detroit nonresident (but not me) * working days allocation is filled out, reducing income earned in city of Detroit * After e-filing, Form 5121 DOES NOT APPEAR in generated PDF of Michigan/Detroit tax forms * Workaround mentioned does not work after e-filing on TurboTax online. * Need Form 5121 to successfully file Detroit taxes by mail How can I get 2025 Detroit Form 5121?
March 1, 2026
6:52 PM
What information about the One Big Beautiful Bill were you interested in seeing? Please clarify.
TurboTax Help may be found here.
One Big Beautiful Bill information and calculators may b...
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What information about the One Big Beautiful Bill were you interested in seeing? Please clarify.
TurboTax Help may be found here.
One Big Beautiful Bill information and calculators may be found here and here.
@jaelombardo27
Turbotax is asking if I ever claimed the AOTC which is confusing since a student should get it for 4 years. If I check the box, it then it doesn't allow me to take the credit. It should ask if I ha...
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Turbotax is asking if I ever claimed the AOTC which is confusing since a student should get it for 4 years. If I check the box, it then it doesn't allow me to take the credit. It should ask if I have taken it for 4 years instead.
March 1, 2026
6:52 PM
Hi,
Back in November 2025, I got my confirmation for my TurboTax products (like every year). The order email provides a link to download the products.
However, when trying to download, af...
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Hi,
Back in November 2025, I got my confirmation for my TurboTax products (like every year). The order email provides a link to download the products.
However, when trying to download, after entering the License Codes received, the download screen shows "Whoops! We hit a snag loading your data. Please try again."
The products I purchased are:
TURBOTAX DESKTOP ADVANTAGE HOME AND BUSINESS TAX YEAR 2025 MAC DOWNLOAD
TURBOTAX DESKTOP ADVANTAGE BUSINESS TAX YEAR 2025 WIN DOWNLOAD
Can you please resolve and provide me a way to download the products? (I do not want to use the online versions!).
Also, this is a product support issue that should be handle by Intuit. It seems that there is no way to open a ticket with Intuit. Why do I need to ask the "Community" on this issue/
Need urgent help to resolve this asap and do our taxes
Ricardo [Removed]
[email address removed]
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March 1, 2026
6:48 PM
1 Cheer
If you're the beneficiary of an estate K-1 filing Form 1040 for yourself as an individual taxpayer, you will use the K-1 to pick up and pay tax on the passthrough income, but you will not attach the ...
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If you're the beneficiary of an estate K-1 filing Form 1040 for yourself as an individual taxpayer, you will use the K-1 to pick up and pay tax on the passthrough income, but you will not attach the original K-1 to your tax return. Instead, verify that each K-1 box with an amount reported is entered accurately such that those amounts flow through to the corresponding lines on the 1040. Per the IRS Instructions for Schedule K-1 (Form 1041) for a Beneficiary Filing Form 1040:
Use Schedule K-1 to report a beneficiary's share of the estate’s or trust’s income, credits, deductions, etc., on your Form 1040 or 1040-SR. Keep it for your records. Don’t file it with your tax return, unless backup withholding was reported in box 13, code B.
You will use these same instructions to verify that each K-1 item on your individual return is consistent with the way the items were treated on the estate return. The agency already has a copy of the K-1 from the 1041 filing, they just need you the taxpayer to report the final treatment of the income.
Is any item of K-1 income missing from the corresponding lines of income on page 1 of your 1040 (pages 1 and 2 of 1040-SR), or is your taxable income lower than anticipated?
March 1, 2026
6:48 PM
An IRS hold with this code can mean a few different things. You will receive a letter in the mail if they need additional information from you to finalize the processing of your return. In the m...
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An IRS hold with this code can mean a few different things. You will receive a letter in the mail if they need additional information from you to finalize the processing of your return. In the meantime, don't make any changes to your tax return in TurboTax. There isn't anything you can do about the issue unless and until you receive a letter from the IRS asking for additional information.
March 1, 2026
6:47 PM
You are correct, you will not be able to file your return until after March 6th. We are currently working on an update for Form 5695. There were some calculation errors that were getting fixed.
March 1, 2026
6:45 PM
What do you think you signed up for? The tax law changes passed in July 2025 affected a number of things---what are you trying to do?
March 1, 2026
6:44 PM
I want to confirm that I entered the correct income withholding on my taxes. Also, how long does it normally take for the hold to be released
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March 1, 2026
6:43 PM
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March 1, 2026
6:43 PM
Are you trying to download a W-2 from the employer? Or something else? Please clarify.
In TurboTax Online, consider following these steps to import or manually enter an IRS form W-2.
...
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Are you trying to download a W-2 from the employer? Or something else? Please clarify.
In TurboTax Online, consider following these steps to import or manually enter an IRS form W-2.
Down the left side of the screen, click on Federal.
Down the left side of the screen, click on Wages & Income.
Click the down arrow to the right of Wages & Salaries.
Click to the right of Wages and Salaries (W-2).
Enter the employer ID from your W-2. Select Continue.
If the employer provides a W-2 download, enter the information to download the W-2.
At the screen How would you like to add your W-2, you may upload a PDF, JPG or PNG of the W-2 or take a picture of the W-2 with a smartphone.
You may also select Type it in myself to enter the form manually.
See also this TurboTax Help.
Your tax-exempt Medicaid waiver payments from in-home supportive services (IHSS) may be reported on a W-2. Follow the instructions outlined here depending upon how your W-2 is prepared.
March 1, 2026
6:42 PM
Yes, TurboTax calculations are guaranteed 100% accurate and our software is tested to ensure that you get your maximum refund, guaranteed. See this tax tips article for more information. If the user ...
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Yes, TurboTax calculations are guaranteed 100% accurate and our software is tested to ensure that you get your maximum refund, guaranteed. See this tax tips article for more information. If the user overrides the program's calculations, this could invalidate the guarantee.
@bbjaspan
March 1, 2026
6:42 PM
1 Cheer
Thank you for clarifying that (and for the link). Appreciate the quick reply.
March 1, 2026
6:41 PM
I am completing my state taxes for Maryland. In fixing the "errors" it is prompting me to: Check this Entry Information Worksheet: Prior year tax must be entered. Why did this worksheet not...
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I am completing my state taxes for Maryland. In fixing the "errors" it is prompting me to: Check this Entry Information Worksheet: Prior year tax must be entered. Why did this worksheet not get populated from my previous year tax submission? Where would I find this information to make sure I input the correct amount?
March 1, 2026
6:40 PM
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