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LoL:  Of course I "can save your files to whatever location you choose on your computer," but that was never the question.  The question is, "Can I change the DEFAULT location for the tax files."  It sounds like the real answer  is "NO," but Intuit has somehow not liked to use that word.  I could stop trying if there was a definitive answer one way or the other, but instead everyone seems to merely dodge the actual question.  Others seem to have wanted a response to my question as well.  @ssondel711  @VolvoGirl  @aptiva4tt17 @camohr7119 @jvbrooks @MichelleLO @mAMYiyVS1e  @tamahigashi @ has this been your experience too? Did you ever get an answer about adjusting the default location? Mike

I couldn't find a way out of it, I clicked continue just to move past the screen and now I have it too. I believe I will switch to another service, forcing people into a product they don't need is ridiculous. 

Sounds like something got stuck. You can try these things:   Log Out Completely: Before doing anything else, click Sign Out in the TurboTax menu. Clear Cache and Cookies: This removes old, "corrupted" data that might be confusing the website. Use an Incognito (Private) Window: This is the most effective "quick fix" because it launches the browser without any saved history or extensions (like AdBlockers) that often interfere with tax forms. Check Pop-up Blockers: TurboTax often opens forms (like the 1099 PDF) or payment windows in a separate pop-up. Look at the right side of your address bar for a small icon with a "red X"—click it and select "Always allow pop-ups from Intuit." Restart the Browser: Close all open windows of your browser entirely and then reopen it.   Most TurboTax errors happen because the browser is trying to use an old "session" from a previous visit. By clearing the cache or using Incognito mode, you force the browser to establish a brand-new, secure connection with the Intuit servers.

No.  If you are getting Medicaid, that is NOT taxable and not entered on your federal return anywhere.  There are no taxes levied on Medicaid, nor is there a credit or deduction for having Medicaid.  If you are having your refunds garnished due to Unemployment that is a completely separate issue.  This generally happens when you received unemployment payments when you should not have or you received more than you should have.  The unemployment payments are included on a 1099-G, so if you did receive unemployment in 2025, you would enter the 1099-G from your unemployment.   But, you will not enter anything about Medicaid on your return.  The only exception would be if you live in a state that requires health insurance.  If you do, then you may need to say yes you have health insurance and possibly provide details on the coverage. 

In order to delete your account you will need to first log in to it.   Download any and all tax forms that you want to keep.  Deletion is permanent and you will not be able to get any of this information ever again after the account is deleted.   Then you click on 'Data Privacy'.   Then click on 'Delete',   Then click 'Make a Delete Request'.   Then you'll be able to select what you want deleted.  You will have to prove your identity in order to delete the account.

Sounds like something got stuck. You can try these things:   Log Out Completely: Before doing anything else, click Sign Out in the TurboTax menu. Clear Cache and Cookies: This removes old, "corrupted" data that might be confusing the website. Use an Incognito (Private) Window: This is the most effective "quick fix" because it launches the browser without any saved history or extensions (like AdBlockers) that often interfere with tax forms. Check Pop-up Blockers: TurboTax often opens forms (like the 1099 PDF) or payment windows in a separate pop-up. Look at the right side of your address bar for a small icon with a "red X"—click it and select "Always allow pop-ups from Intuit." Restart the Browser: Close all open windows of your browser entirely and then reopen it.   Most TurboTax errors happen because the browser is trying to use an old "session" from a previous visit. By clearing the cache or using Incognito mode, you force the browser to establish a brand-new, secure connection with the Intuit servers.

Here are the most likely reasons why it says you aren't eligible: The bank requires your Federal refund to be large enough to cover all of your TurboTax fees plus the additional Refund Processing fee (which is $40, or $45 for California residents). If your total fees are $150 and your processing fee is $40, but your refund is only $175, you won’t be eligible because there isn’t enough left over to ensure the bank gets paid. You cannot use a state refund to pay for TurboTax fees. The payment must come out of your Federal refund. If you already e-filed your federal return separately or if you owe the IRS but are getting a refund from the State, the option will not appear. If you are splitting your refund into multiple different bank accounts (using Form 8888), the bank cannot intercept the funds to pay your fees. To use "Pay With My Refund," you must choose to deposit your entire refund into a single account. If the address you entered on your tax return is outside of the United States or its territories, the third-party bank will not process the fee deduction for security and regulatory reasons.

There is no option to set a default file folder for TurboTax Desktop. After installation, the default is Documents>>TurboTax. If you save your tax files to a different folder, TurboTax will look in the last file location when you ask to open or save a tax return.

I’ve tried everything. Cleared everything from my browsers. Went so far as to uninstall and reinstall. Still stuck on the loop in “File”  it won’t work on my desk top or my mobile app.  I’ve tried changing how I’d receive my refund and it’s still looping

This error message is usually because you chose the option that you have a 1095-A during the interview. When you receive a 1095-A from the Healthcare Marketplace, you are required to complete Form 8962.    If you didn't receive a 1095-A, and selected Yes accidentally, you can go back and change your answer to No.    If you received a 1095-A, you will need to complete Form 8962. Note that  you aren't able to prepare Form 8962 on the Free Edition. You will need to upgrade to the Deluxe edition or higher.    If, after upgrading, you still receive this error, delete the form, and re-enter the information. This will usually resolve the error.       To delete the Form, see the links below   How to Delete a Form on TurboTax Online   How to Delete a Form on TurboTax Desktop    

If you purchased the vehicle on 9/23/25 and put it in service on the same date, you would be eligible (assuming it meets the other criteria) to claim the credit. Please go back and double check your entries to be sure you did enter 9/23/25 for both dates.   Below is more information on the credit to verify that you otherwise qualify.  If you bought  an EV that is on this list  prior to September 30, 2025 you may qualify for the NEW EV  credit. If eligible, you will get credit for it on  your 2025 taxes filed in 2026. In order to receive credit for the EV on your 2025 return, you would need to have bought  it prior to September 30, 2025 as the credit was terminated after that date.  Things to remember about this credit:  • It is worth UP to $7,500 depending on the vehicle you purchase. The credit varies per vehicle  • It is a nonrefundable credit. This means it will reduce your tax liability by up to $7,500 but will not result in a  negative number or a tax refund of money you did not pay in or have withheld.  • The credit cannot be carried forward  • You can use your income for the year you take delivery or the prior year if your income in the previous year was  below the threshold if it is above the threshold in the current year.   • In order to qualify your AGI must be less than:  ○ $300,000 if Married Filing Joint  ○ $225,000 if Head of Household  ○ $150,000 if single or Married Filing Separate  • Vehicle Qualifications are as follows:  ○ Vans, SUVS, and Pickup Trucks my have an MSRP of no more than $80,000  ○ Other vehicles must have an MSRP of no more than $55,000  The MSRP does not include destination charges, options added by the deal (seal coating, extended   ▪warranty, etc.) taxes, fees, or manufacturer discounts or incentives. Basically, it does not matter if you  strike a good deal on the vehicle if the Manufacturer says it is worth more than the limit, it does not  qualify.  ○ Final Assembly must be in North America  ○ Click here to enter your VIN to see if your vehicle qualifies  This credit is reported on form 8936 (Clean Vehicles Credits) and flows to Schedule 3 Line 6 which then flows to line 19 of your Form 1040. 

If you are not seeing Tax Tools. You can try these things:   Log Out Completely: Before doing anything else, click Sign Out in the TurboTax menu. Clear Cache and Cookies: This removes old, "corrupted" data that might be confusing the website. Use an Incognito (Private) Window: This is the most effective "quick fix" because it launches the browser without any saved history or extensions (like AdBlockers) that often interfere with tax forms. Check Pop-up Blockers: TurboTax often opens forms (like the 1099 PDF) or payment windows in a separate pop-up. Look at the right side of your address bar for a small icon with a "red X"—click it and select "Always allow pop-ups from Intuit." Restart the Browser: Close all open windows of your browser entirely and then reopen it.   Most TurboTax errors happen because the browser is trying to use an old "session" from a previous visit. By clearing the cache or using Incognito mode, you force the browser to establish a brand-new, secure connection with the Intuit servers.

I'm sorry if I was not clear.   The software shows:  "Additional property taxes on your main home" and the box to the right of it will not allow me to enter any numbers or anything.  I believe this is a bug.     Certainly I could "edit" the 1098 and change the property tax number but then the entry for the 1098 would not be the same as what the IRS gets from the bank.  I do not want to do that nor do I think that is the right place to do this.     I'm still unable to add the property taxes I paid directly myself.  Please advise.