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ONLINE 2025   https://turbotax.intuit.com/personal-taxes/online/       DOWNLOAD (This requires a full PC or Mac—-cannot be used on a mobile device)   https://turbotax.intuit.com/personal-taxes/cd-download/   You can also purchase the desktop download from various retailers such as Costco, Amazon, Walmart, Best Buy, Staples, Sam’s Club, etc. etc. etc.   This link Where can I obtain authentic TurboTax software? has a list of authorized TurboTax resellers.  

There is a Refund Advance and a Flex Advance:   Flex (temporarily paused): https://ttlc.intuit.com/turbotax-support/en-us/help-article/loans/whats-turbotax-flex-advance/L2Xg6In6b_US_en_US   Refund: https://turbotax.intuit.com/refund-advance

No one in the user forum can resolve a billing issue.  If you have a question about your TurboTax fees or billing, make sure you use the word “billing” in your request for help.  Do not use the word “refund.”   https://ttlc.intuit.com/turbotax-support/en-us/help-article/account-management/contact-turbotax/L2y9ZKpQB_US_en_US?uid=m5s9l2vh

No one in the user forum can resolve a billing issue.  If you have a question about your TurboTax fees or billing, make sure you use the word “billing” in your request for help.  Do not use the word “refund.”   https://ttlc.intuit.com/turbotax-support/en-us/help-article/account-management/contact-turbotax/L2y9ZKpQB_US_en_US?uid=m5s9l2vh

The "Live" experts do not review past year returns.  They only help with 2025 returns.    Why do you think you filled it out incorrectly?   Can you ask some specific questions?   Did you try to e-file?   Was it rejected?  If it was rejected, what was the rejection message or rejection code?

If you google "how to remove not valid for employment social security card"   The AI response will show you some of the steps.  Primarily it's done thru documents provided to the Social Security Administration. (SSA) ____________________ This community is a tax help page.   Someone might know something about the steps you need, but it would be pretty hit or miss and we're mostly tax procedure helpers. _____________________________ Edit Later:  Yeah @xmasbaby0  makes a good point.  If it's just the tax software designation that is showing up wrong, and not actually on your SS card...then you need to go thru the interview to change it in the Personal Info section.

Do you mean your SS card actually says that it is not valid for employment?   If your Social Security card says it is not valid for employment you have to sort that out with Social Security.   https://www.ssa.gov/agency/contact/     Or....do you mean that when you went through the interview questions in MY INFO you clicked that your SSN is not valid for employment and need to fix that mistake?   If you made a mistake in MY INFO then go back to MY INFO, click your name and go through those questions again.  

TurboTax gets no information from the IRS (or your state) after you file your tax return.   TT cannot find out anything for you.   TurboTax knows nothing about your attempts to verify your identity and cannot be involved with that.   This is between you and the IRS.   You need your filing status, your Social Security number and the exact amount  (line 35a of your 2024 Form 1040) of your federal refund to track your Federal refund:    https://www.irs.gov/refunds   To track your state refund:     https://ttlc.intuit.com/turbotax-support/en-us/help-article/tax-refund/track-state-refund/L3jgO8PGs_US_en_US?uid=lt447ebr       Sometimes the IRS chooses returns randomly to request verification of identity and sometimes there is something on the return that triggers the request.  No matter why the IRS has required you to verify your identity, you need to follow their instructions in order to receive your refund.  If you do not verify your identity you will not get your refund.   https://turbotax.intuit.com/tax-tips/security/tips-for-handling-identity-verification-requests-from-the-irs/L55RhaS2B   https://www.irs.gov/identity-theft-fraud-scams/identity-verification-for-irs-letter-recipients  

Not on that menu page You are on the Deductions&Credits page You would need to enter the 1099-R on an earlier tab page, on the Wages&Income page where you normally enter your W-2, interest, dividends etc.  The retirement income is in that area.   BUT....at least in the desktop software, the 1099-R section wasn't ready to use yet.   Maybe the "Online" entry areas are further along...maybe not, so you may not be able to enter that information yet anyhow. ___________________   And..(personal opinion)  if you are on a phone app...please don't.  Go use a browser on a larger tablet, laptop, or full computer.  People using the phone app tend to miss all kinds of stuff because it's too hard to navigate to see all the possible choices in various areas of the program

No  E-filing is permanently closed for 2024 returns.   Contact the state and find out if they received the return that you signed.   If they did not receive it then follow the state's instructions to either fax or mail it to them again. STATE RETURN Make sure your state return was accepted:  https://turbotax.intuit.com/tax-tools/efile-status-lookup/   To track your state refund:       ttps://ttlc.intuit.com/turbotax-support/en-us/help-article/tax-refund/track-state-refund/L3jgO8PGs_US_en_US?uid=lt447ebr https://ttlc.intuit.com/turbotax-support/en-us/help-article/state-taxes/contact-state-department-revenue/L9qVToi02_US_en_US?uid=m6e06um0  

apparently, it only had 100k users out of 40 million users/returns, so Intuit decided to finally cut it.   there are other options offering same functionality e.g. Deductible Duck, the only open question is when/how they will have the ability to upload into TurboTax.   if you need your data and missed that deadline you can get it from the data privacy download https://ttlc.intuit.com/turbotax-support/en-us/help-article/account-management/access-manage-personal-data-intuit-account   Intuit also sent out an email to ID users offering 30% off certain online services

See article below also; there are also other lower cost / free options like FreeTaxUSA, TaxAct etc.   Direct File didn't have that many users according to this article, and it's expensive to develop and maintain a fully functional filing infratstructure which tax prep companies make profitable by selling premium services.   https://www.usatoday.com/story/money/personalfinance/2025/11/06/direct-file-killed-free-taxes/87131129007/   Just under 141,000 returns were filed during the tax year 2023 pilot program with a dozen states.  The next year with 25 states participating, 296,531 returns, or less than 0.5% of approximately 146 million total returns, were filed. Yet, the program cost taxpayers at least $41 million, or at least $138 per return, the report said.