I purchased TT 2025 Home & Business for a Mac from Amazon. I have updated software, etc. I downloaded the software, but when I need to enter my serial number, a pop-up tells me to go to my Intuit a...
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I purchased TT 2025 Home & Business for a Mac from Amazon. I have updated software, etc. I downloaded the software, but when I need to enter my serial number, a pop-up tells me to go to my Intuit account and enter it there. I tried that, but my purchase doesn't show up for 2025. I get a bunch of other questions from Intuit, but it doesn't jibe with what I want/need to do. I just want to open my product and start my taxes. Ugh. I have used TT for many years, but with a PC. But, unfortunately, TT doesn't work on Windows 10, and my old computer won't upgrade. I am currently stuck using my Mac. I have tried the various "suggestions" from searching help, to no avail. I tried the Intuit help line and "spoke" with an AI bot who was useless. Can anyone possibly help me? I would appreciate it very much.