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What tax year?   If you mean your 2025 return you are way ahead of yourself.    You cannot amend a 2025 return now.   The IRS has not even begun to accept/reject 2025 returns.   If you mean you need to amend a past year return:   Wait until your original return has been fully processed before you amend, and make sure you have saved a pdf of the original return before you amend. (If you do not save it as a pdf, the amended return will overwrite the original, and the original will be lost forever)     https://ttlc.intuit.com/turbotax-support/en-us/help-article/tax-return/amend-change-correct-return-already-filed/L4VjJ9BA2_US_en_US?uid=m76mq6z2       Do not expect quick results from amending. It can take four months or more for the IRS to process an amended return.     You can watch for information here: https://www.irs.gov/filing/wheres-my-amended-return  

You should be able to enter your SSA1099 now.   There is an update on 1/21 for entries of 1099R income.    Go to Federal> Wages & Income>>Retirement Plans and Social Security  (SSA1099 and 1099RRB) to enter your SSA1099.     To enter your retirement income, Go to  Federal> Wages and Income>Retirement Plans and Social Security>IRA  401 k) Pension Plan Withdrawals to enter your 1099R.      

If you used online TurboTax you can find your online account by using the same account and user ID that you used for 2024 to access the return.     You have to access your own account and/or  print it for yourself using exactly the same account and user ID that you used when you prepared the return.    https://myturbotax.intuit.com/   Start a 2025 return online and enter some personal information  so that the menu on the left opens up and lets you access your past year returns.   https://ttlc.intuit.com/community/prior-year-return/help/how-do-i-access-my-prior-year-return/01/27010     https://ttlc.intuit.com/turbotax-support/en-us/help-article/import-export-data-files/save-2021-turbotax-online-return-pdf/L8dHfRkpT_US_en_US?uid=m5y4ch1y   Many people have multiple TT accounts and forget how to access them.  Log out of the account you are in now.     https://ttlc.intuit.com/turbotax-support/en-us/help-article/account-management/many-intuit-accounts-turbotax/L9aVfKS1Z_US_en_US?uid=ll5g6zcx Account Recovery       If you used desktop download software, the 2024 return is only stored on your old PC's hard drive or any back up device you used like a flash drive.  It is not stored online.   You can get a free transcript from the IRS or for a fee of $30, an actual copy of your tax return. https://www.irs.gov/individuals/get-transcript https://www.irs.gov/pub/irs-pdf/f4506.pdf  

  You have to access your own account and/or  print it for yourself using exactly the same account and user ID that you used when you prepared the return.    https://myturbotax.intuit.com/   Start a 2025 return online and enter some personal information  so that the menu on the left opens up and lets you access your past year returns.   https://ttlc.intuit.com/community/prior-year-return/help/how-do-i-access-my-prior-year-return/01/27010     https://ttlc.intuit.com/turbotax-support/en-us/help-article/import-export-data-files/save-2021-turbotax-online-return-pdf/L8dHfRkpT_US_en_US?uid=m5y4ch1y   Many people have multiple TT accounts and forget how to access them.  Log out of the account you are in now.     https://ttlc.intuit.com/turbotax-support/en-us/help-article/account-management/many-intuit-accounts-turbotax/L9aVfKS1Z_US_en_US?uid=ll5g6zcx Account Recovery     Or did you use the desktop version of TurboTax?  If so, the files are on your own hard drive or any backup device you used like a flash drive.     https://ttlc.intuit.com/turbotax-support/en-us/help-article/tax-return/find-last-year-tax-data-file-tax-file-computer/L0XJvPaJr_US_en_US   https://ttlc.intuit.com/turbotax-support/en-us/help-article/data-systems/find-tax-data-file-mac/L4VNGm33S_US_en_US?uid=m6guhab0   You can get a free transcript from the IRS or for a fee of $30, an actual copy of your tax return. https://www.irs.gov/individuals/get-transcript https://www.irs.gov/pub/irs-pdf/f4506.pdf       SAVE YOUR TAX RETURNS ! EVERY year before mid-October you should save a copy of your tax return as a pdf and print a copy of it for your records.  That way you will not be searching online frantically when you need it for a lender, FAFSA forms, your next tax return, etc.    https://ttlc.intuit.com/turbotax-support/en-us/help-article/import-export-data-files/save-2021-turbotax-online-return-pdf/L8dHfRkpT_US_en_US?uid=m6guj526   https://ttlc.intuit.com/turbotax-support/en-us/help-article/import-export-data-files/save-2021-turbotax-online-return-pdf/L8dHfRkpT_US_en_US?uid=m78eb8pc In order to transfer a past year return to the new return you need the tax file   https://ttlc.intuit.com/turbotax-support/en-us/help-article/import-export-data-files/save-turbotax-online-return-tax-data-file/L4xwOG3LF_US_en_US?uid=m6guk3xl   NOTE:  TurboTax and the IRS save returns for seven years.  Returns older than seven years are purged.    

Child support is not entered on a tax return.    Unemployment benefits are taxable income.   Did you have any other income in addition to the unemployment?       Who has to file? http://www.irs.gov/uac/Do-I-Need-to-File-a-Tax-Return%3F  

@i-c-robson If you are using the online version, since 2021, TurboTax has optimized its editions to ensure that our customers are getting access to the forms needed to make the most out of every individual's tax need, to make the most out of every individual's tax situation, and to respect his accuracy guarantee.     Certain claims/expenses were transferred to the appropriate edition. TurboTax is better able to guide our customers through the filing process, ensuring that no credits or deductions are missed. If the claim/expense is not covered by your current edition, you will be automatically prompted to upgrade to the appropriate one.    Thank you for choosing TurboTax.  

You cannot use desktop download software on an iPad or any other mobile device.  If you want to use desktop download you need a full PC or Mac.   https://turbotax.intuit.com/personal-taxes/cd-download/     If you only have an iPad, you can use online TurboTax.  With online, you get one return per fee.  Federal and state returns have separate fees with online.  

Others have also reported that the "items" donations for charities....that it isn't fully ready for entering those donations properly.....   Look for a software update on either 15 January, and if not then try again on 22 January.  Then see if reviewing it either adds some questions that might need answering...or goes away entirely.

Nothing worked. So i just started my 2025 from the beginning.  As I recall, I had the same problem last year when I could not import my 2023 Turbo Tax info into my 2024.  It seems as this is a recurring problem.  I have all of my past turbo Tax files on my iMac desktop, so I never can understand why each year the new version of Turbo tax cannot find the previous year’s version to import.  What a pain.

Are you possibly adding up all of your itemized deductions without taking into consideration that many itemized expenses have limits or thresholds based on your AGI? Because of IRS limitations, itemized deductions don't always add up dollar to dollar.    Medical expenses: only the portion of medical and dental that is great than 7.5% of your AGI is deductible.  State and Local Taxes (SALT):  For 2025 and 2026, the maximum SALT deduction is $40,000 for MFJ, Single, and HOH ($20,000 for MFS).   Mortgage interest: this varies depending on when you took out the mortgage. But if it was after 2017, for MFJ, Single, and HOH, the debt limit is $750,000 ($375,000 MFS).  Charitable contributions: Generally, this is limited to 60% of AGI for cash gifts and 30% of AGI for non-cash donations.    How to check your itemized vs. standard deductions:    First, in TurboTax Online, double-check all entries in itemized deduction categories. Then, go to Tax Tools > Tools > View Tax Summary. This should give you a comparison between itemized and standard deductions, as well as your AGI.    If you still feel that the itemized deduction would be better, you can manually override.  Go to the Deductions and Credits section. When you get to the screen that says, "Based on what you told us, the standard deduction is best for you", look for an option to "Change my deduction" and manually select itemized. Caution: This may result in a higher tax bill.    If you still feel there is an issue, contact TurboTax customer support to check for technical issues.