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If you have self-employment income for which you will pay self-employment tax for Social Security and Medicare,  you will need to use online Premium software or any version of the desktop software download so that you can prepare a Schedule C for your business expenses.  

I'm having a VERY similar issue. I've used TurboTax tax the past 2 years with no issues. This year was a MESS. It was clearly a system error and they inputted the the wrong card info for me. Finally after waiting on hold for hours and speaking to multiple agents, a representative helped me and directed me to the refund request site and told me I should get a refund based on what I was telling her and what she could see on her end (she couldn't view all the info due to their privacy procedures). A few hours later I receive an email saying that my refund request was denied with there generic copy and pasted explanation that "all online system sales are final, blah blah". Are you kidding? I was charged  for filing my Maryland state taxes, but TurboTax routed my state payment to an incorrect, unauthorized stock account (which I only had on file to easily access my 1099) . As a result, my payment failed and I was not notified.  This error caused me to incur a penalty from the Maryland Comptroller for a “bad check.” due to insufficient funds (because of the system error mixing up the accounts).  I was also charged a Refund Processing Fee, despite my Refund Processing Agreement in my 1040 clearly stating $0.00 at the time of filing. I have record of all of this. I'm still waiting to hear back from the support team, but it looks like I'll be filing complaints with the IRS, CFPB, and BBB, and telling anyone I know to STAY AWAY. 

 Q. Can I claim the  AOC credit? A. Yes. There is a tax “loop hole” available to claim an education credit, for the parents of students on scholarship. The student reports all his scholarship, up to the amount needed to claim the American Opportunity Credit (AOC), as income on his return. That way, the parents  (or himself, if he is not a dependent) can claim the tuition credit on their return. They can do this because that much tuition was no longer paid by "tax free" scholarship.  You cannot do this  if the conditions of the grant are that it be used to pay for qualified expenses. Using your numbers for an example: Student has $24,000 in box 5 of the 1098-T and $10,600 in box 1. At first glance he/she has $13,400 of taxable income and nobody can claim the American opportunity credit. But if she reports $17,400 as income on her return, the parents can claim $4000 of qualified expenses on their return. Books and computers are also qualifying expenses for the AOC. So, extending the example, the student had another $1500 in expenses for those course materials, paid out of pocket. She would only need to report $15,900 of taxable scholarship income, instead of $17,400. The IRS actually encourages use of this technique. From the form 1040 instructions: “You may be able to increase an education credit if the student chooses to include all or part of a Pell grant or certain other scholarships or fellowships in income. For more information, see Pub. 970, the instructions for Form 1040 and IRS.gov/EdCredit".  PUB 970 even has examples of how to do the “loop hole”.  

You should always review your tax returns before you electronically transmit them or sign & mail them off.     And TurboTax has an accuracy guarantee.  If there was anything not calculated correctly, you should file a claim.  How do I submit a claim under the TurboTax 100% Accurate Calculation Guarantee or 100% Accurate, Expert Approved Guarantee?