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I assume you got the License Code in the confirmation email?   How to install and Activate the Desktop Download program with a License Code How to install TurboTax CD/Download software with license code

Did the reply above answer your question? If so, select “Mark as Best Answer” to help others find this thread. Respond below with any follow-up questions so we can point you in the right direction.  If you’d like to change subjects, Select a Topic and find the button to Post your Question.  Thanks for joining the community, @tatiana_rubio.  

@Bsch4477 wrote: My view is that this is not a bad debt but a loss related to improvement in personal property which is not deductible but could be added to the cost basis of the home. I am assuming that this is a personal residence.  But that's what a non-business bad debt is.  Quoting publication 550,   Insolvency of contractor. You can take a bad debt deduction for the amount you deposit with a contractor if the contractor becomes insolvent and you are unable to recover your deposit. If the deposit is for work unrelated to your trade or business, it is a nonbusiness bad debt deduction.   (page 84 https://www.irs.gov/pub/irs-pdf/p550.pdf)   Now, the amount may be tricky to determine.  If you paid a $50,000 deposit and part of the work was done, and you had to pay someone else to finish, your loss probably isn't the whole amount.   And your loss can't be more than you paid in -- suppose you paid $50,000 as the whole price of the job, and the work was so bad the next contractor had to tear it all out and start over so that the final cost was $70,000, your bad debt loss is only $50,000.  (You could probably sue contractor #1 for the full $70,000, but if we are talking about a non-business bad debt discussion then we must already assume the business is worthless and the debt is non-collectible.)  And you can't deduct personal legal expenses, if you paid a $50,000 deposit and then paid an extra $5000 to be represented at the bankruptcy proceedings, your deductible loss is only $50,000 and you can't recover legal fees.   But the basic case of paying a contractor to work on your home and they go bankrupt before it is completed is definitely a non-business bad debt. 

i.e for "Online" TurboTax you must create a new account for each one you prepare. ....an entirely new UserID & Pwd for each one.   Write down which person (or couple)  belongs to each one,,,,,,,or you will forget which account belongs to who in subsequent years (That is IF you decide to use the Online software now, or in the future)

Are there any error codes when trying to open the pdf file? Let us know of any additional information. If the reply above answered your question, select “Mark as Best Answer” to help others find this thread. Respond below with any follow-up questions so we can point you in the right direction.  If you’d like to change subjects, Select a Topic and find the button to Post your Question.  Thanks for joining the community, @Deanjay. 

I disagree with the response in that Microsoft has now extended support for Win 10 through 2026. Also, many of the current Win 10 users can't upgrade to 11 due to system limitations and/or incompatibility issues. In my case my CPU has 3 times the required speed but is was excluded from the Win 11 compatibility list. So although technically I exceed all of their listed requirements for speed, RAM, and space I can't upgrade to 11.    Although I have been using TT for over 20 years, I see no point in spending money on a new computer "again" just for the privilege of buying and using the TT software (already caved a few years ago when we were forced to upgrade Win 10)! And no, as a Certified Fraud Examiner and knowing the inherent risks involved, I will not use the online version.  

@dmertz wrote: If the plan uses value in the 401(k) to satisfy the loan after you have left the company, it would be done as an offset distribution, not a deemed distribution.  A deemed distribution does not satisfy the loan, it just makes the outstanding balance taxable. Sorry, I got the terms confused.  The effect is the same. 

@baldietax I was able to confirm your findings in TTD Premier. @83490749707rn Were you able to get the correct total by combining your payments by quarter? That would be the workaround for now. Let us know in the replies below. 

Yeah, I have been using turbo tax desktop for decades.  But I have windows 10 which they are not supporting next year.     I have one return that requires deluxe and one that I can use the free online tool. I just don't know if that will work. When I researched the online version before I was informed you could do more than one. So either they made changes or I was mis informed.    Can I do more than one return with online deluxe, just e-file one and mail the other?

If they still have them.   The IRS and Turbo Tax only keeps the last 7 years.   How to Access prior year online returns https://ttlc.intuit.com/community/prior-year-return/help/how-do-i-access-my-prior-year-return/00/27010 If you can't get the side menus to open up to access the prior year..... You need to start entering some basic Personal Info in 2024 for the side menu to open up. Just continue a little ways into 2024. I had to go though about 12 screens. If you used the Desktop CD/Download program then the only copy is on your computer and not saved or stored online. So you need to make and keep your own backups. Or request a transcript from the IRS https://www.irs.gov/individuals/get-transcript Or get a copy of your return using form 4506 https://www.irs.gov/pub/irs-pdf/f4506.pdf

If you have to file tax returns for several people, using the desktop TurboTax software will probably cost less overall than using TurboTax Online, unless some of the returns are simple enough to use Free Edition Online.