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If you're using TurboTax Online, try clearing your  Cache and Cookies.  Here's How to Delete Forms in TurboTax Online.   If you're using TurboTax Desktop, go to FORMS and look for Schedule X in your list of Hawaii forms.  Open the form and click 'Delete Form' at the bottom.   @ScottyB81 

Are you in the Filing process and referring to the 6-digit email verification code so you can continue to efile? If so, you have to leave the screen open that requests the code while you use a different browser tab, different window, different browser, or your phone to check your email to get the 6-digit code, then go back to that requesting screen you left open to enter it.   If you close the initial screen, the code will be seen as expired or not valid.

The steps you provided don't work. I am seeing the same message every time, even after my return has been accepted. Both the entry and the one highlighted in red in the form match. This is the message I am getting

My son was just ripped off by Intuit in a similar manner today. When he explained to me what happened, I was horrified. He is 25, single, and had super boring taxes except for a single dividend. Turbotax online told him he could no longer use the free version, and must instead upgrade to *Premium* (?!) and pay $150 (???!!!), double the available cost elsewhere. All parts of this statement are madness, and highway robbery. Very disappointed in Intuit for this predatory behavior.

Remember that an extension does not give you more time to pay.   You need to pay your tax due by April 15.   The extension only gives you more time to prepare and file your tax return forms.   https://turbotax.intuit.com/irs-tax-extensions/   https://ttlc.intuit.com/turbotax-support/en-us/help-article/tax-extension/need-file-extension-personal-state-taxes/L32Mt8ZNv_US_en_US?uid=m9a3q808

The extension gives you until October 15, 2025 to file your taxes without getting a failure to file penalty.  You don't get extra time to pay your taxes so you must pay any taxes that you may have that are due by April 15, 2025 so you won't be assessed the failure to pay penalty.   Refer to the TurboTax Help article How do I file an IRS tax extension?.  If you need to file a state extension, review the article How do I file an extension for my personal state taxes?  

To file your 2021 tax return using TurboTax, you'll need to use their desktop software, as the online version only supports the current tax year. Here are the steps: Purchase and Download TurboTax Desktop Software: Visit the TurboTax Past Years' Products page to purchase and download the 2021 software. For more detailed guidance, you can refer to the TurboTax Help Article on Filing Prior Year Returns

Turbo Tax said it was free ...start taxes and I did not want to pay $209 for online live advice nor did i access or get it. I sdid my taxes the same as i have always done them and now in order to complete my taxes they are saying i used this service which i did not and I want a refund 

You need to prepare an amended return for 2022 to delete the Form 1099-MISC entry and enter the Form 1099-NEC. Then, mail that return in along with the letter you got from the IRS and instruct them to adjust the tax due based on the amended return.

Paying your fee does not file your tax return.  You must go all the way through the FILE section to click a big orange button that says "Transmit my returns now." Did you e-file?  Did you click a big orange button that said “Transmit my returns now?”     When you e-file your federal return you will receive two emails from TurboTax.  The first one will say that your return was submitted.  The second email will tell you if your federal return was accepted or rejected.  If you e-filed a state return, there will be a third email to tell you if the state accepted or rejected your state return.   First, check your e-file status to see if your return was accepted:  https://turbotax.intuit.com/tax-tools/efile-status-lookup/ If the IRS accepted it, what does it say here?   https://www.irs.gov/refunds            Or does your account say “Ready to Mail?” Or “Rejected?” Or “Printed?”