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You can't use an older version of TurboTax to do your taxes you have to use the 2024 version.   Please click here for Troubleshoot TurboTax Desktop for Windows issues.   You can also try cont... See more...
You can't use an older version of TurboTax to do your taxes you have to use the 2024 version.   Please click here for Troubleshoot TurboTax Desktop for Windows issues.   You can also try contacting TurboTax Customer service using this link: Turbo Tax Customer Service.
can i claim grand children
There may be a high volume that is resulting in the delay.  Please see when will my tax payment go through for more details.
Yes, that is correct.  Property taxes are deductible when paid to the taxing authority, so that is what was paid on your behalf from your mortgage company if you escrowed.   For more information,... See more...
Yes, that is correct.  Property taxes are deductible when paid to the taxing authority, so that is what was paid on your behalf from your mortgage company if you escrowed.   For more information, see this article: Claiming Property Taxes on Your Tax Return
You have to file an amendment but wait until your tax return is fully processed and you receive your refund or your balance due is deducted from your account.  When you do your amendment to add your ... See more...
You have to file an amendment but wait until your tax return is fully processed and you receive your refund or your balance due is deducted from your account.  When you do your amendment to add your 1099-R, TurboTax will calculate your new refund or balance due based on your additional income. If your original refund was more than what you should have received when your 1099-R is added, you will have a balance due.   For more information and instructions, review the TurboTax articles How to Correct Federal Tax Returns, How to File an Amended Tax Return with the IRS and Video: How to Amend Your Tax Return.  
The 529 is nontaxable when used for 529 qualified Room and Board (including students living at home) and Qualified Education Expenses - Internal Revenue Service.  Be sure to track where the money wen... See more...
The 529 is nontaxable when used for 529 qualified Room and Board (including students living at home) and Qualified Education Expenses - Internal Revenue Service.  Be sure to track where the money went to qualified expenses. If possible, leaving $4k to be used for tuition and the education credit goes a long way, if you qualify. You will receive a 1099-Q for the distribution and it is not entered if all of it went to qualified expenses.   IRS Publication 970, Tax Benefits for Education states: Page 45: Don't report tax-free distributions (including qualifying rollovers) on your tax return.   Reference: What You Need to Know about AOTC and LLC
The w2 job was to pay bills in the interim. I made no money last year as an appraiser. Can I still deduct the expenses incurred to try to get work?
What do you mean by your "ESPP sale amount"?  Are you referring to the amount reported on your Form 1099-B?
Some returns get rejected because the IRS e-file database indicates that an Identity Protection PIN (IP PIN) is required for the taxpayer.  If you received a CP01A Notice from the IRS with the requir... See more...
Some returns get rejected because the IRS e-file database indicates that an Identity Protection PIN (IP PIN) is required for the taxpayer.  If you received a CP01A Notice from the IRS with the required IP PIN. The IP PIN must be entered in the return and it must match the IRS e-File database.    Go to the "Federal Tax" tab, select "Other Tax Situations", and choose the "IP PIN" section. Enter the correct IP PIN information and then resubmit your return. If the IP PIN is not entered, this return can't be electronically filed. It will have to be printed and filed by mail. If you need to get your IP PIN:   Visit the IRS's Get an IP PIN site, or Call the IRS at 1-800-908-4490 to have your IP PIN mailed to you (this can take up to 21 days)  
Unfortunately, once you have upgraded or added features to your TurboTax return, there is no way to downgrade or remove the extra features. You would need to create a new return to go back to the ori... See more...
Unfortunately, once you have upgraded or added features to your TurboTax return, there is no way to downgrade or remove the extra features. You would need to create a new return to go back to the original product.    To start a new return, select “Start a New Return” from under “My Returns” in the bottom left corner. Once you have started your new return, you can select “View All Returns” from under “My Returns”. Then delete the unwanted return by clicking the small Trash Can next to it or “Delete” under the return’s name.  
The IRS doesn't yet accept Apple Pay.  There are some other digital options available through third party vendors.   See the digital wallet options HERE.
Student workers at a university might have the other boxes blank. Just file as the W-2 is written. 
Yes, but it's the US version of TurboTax. You can login to TurboTax Canada Online 2024 here: https://ww1.2024.ca.turbotaxonline.intuit.com/    
Is there an older version (2022) of the turbotax software?
If you are in a loop you can try logging out of the program, and clearing your cache and cookies.  Please click here for instructions on how to clear your cache. Please click here for instructions on... See more...
If you are in a loop you can try logging out of the program, and clearing your cache and cookies.  Please click here for instructions on how to clear your cache. Please click here for instructions on clearing your cookies.   You may also try using another browser.
No, since you are filing as a resident this year, you do not need to fill out form 8843. You would only file an 8843 if you were in the two-year exempt period and need to explain why you are exempt f... See more...
No, since you are filing as a resident this year, you do not need to fill out form 8843. You would only file an 8843 if you were in the two-year exempt period and need to explain why you are exempt from the substantial presence test for tax purposes.  you are past the two-year exempt period.
Ty that's a great option! I'm going to do a short term payment plan, wait until the dust settles, and make the payment online. I appreciate you!