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If you started in the Free Edition of TurboTax, you may have entered something that triggered an upgrade to a paid version. The final fees are determined by the forms that are required to complete your individual return. States are also extra and there are some add-ons that  you can agree to buy     You can review your fees using the instructions below to find out why you're being charged. You can follow the instructions in this article to remove any  unwanted Fees Why am I being charged for TurboTax Free Edition?   You can review your fees in TurboTax online as follows: Go to the left side of your screen under "Tax Home" Go to "Tax Tools" then "Tools" The "Tools Center" Box will pop up Click on "My Fees" to see a summary of your Turbo Tax Fees.   You can try contacting TurboTax Customer service using this link: Turbo Tax Customer Service.   Your screens will look something like this:         Click here for "How do I review my fees in TurboTax Online?

Vous devez d'abord identifier la nature de l'aide gouvernementale qui vous a été donné.     Tout ministère ou organisme du gouvernement doit produire ce relevé 27 aux bénéficiaires d'une aide reçu pour acquitter un contrat ou une subvention en vertu d'un programme d'aide aux particuliers, aux sociétés ou aux fiducies.   Si vous devez déclarer ce montant comme revenu, ce sera indiqué sur votre RL-27 à quel endroit vous devez l'entrer.  Les particuliers n'ont généralement pas besoin d'inclure ces montants ou d'attacher ce relevé à la déclaration.  Exemple : pour l'efficacité énergétique de votre résidence Si cette aide a été fournie pour une entreprise ou pour un travail autonome et qu'elle doit être déclarée, vous utiliserez la T-2125 au fédéral pour la déclarer. Vous devrez soit déduire le montant de la dépense touchée, ou réduire le montant du coût en capital de l'immobilisation concernée, ou tout simplement entrer le montant comme autres revenus. Vous pourrez également trouver plus d'information, le cas échéant, sur les programmes provinciaux sous le menu Provincial (formulaire TP-1029).   En espérant que ces informations vous seront utiles.   Merci de choisir TurboImpôt.

I'm curious too on this... we have had issues with the ID.me thing, my wife and I got our's sorted out last year but found out my mom's was the issue. She had her identity stolen nearly 20 years ago now and since I care for her, I started adding her as a dependent. Ever since, I can't e-file. It all started with the 'pin' you have to put in and it was always 'make up a pin.' We did this for years with no problems but since claiming her on my taxes, we couldn't e-file. Long story longer... we can't seem to get her ID.me pin because she's had a stroke 15 years ago and has trouble remembering things so every time she was asked questions, she answered them best she knew and they kicked it back. They want to do a phone interview and I'm not sure I want my 76 yr old stroked out mom to have to go through the grilling. Well, TT pushed me to file e-file because I wanted to pay by CC. The CC payment went through, but of course we were rejected. Now I'm stuck lol... I really don't want to stroke this check, but I don't want to be penalized either, nor do I want to pay twice... tsk tsk what to do.... clocks ticking...

Bonjour,  Je ne sais pas pour les autres, mais le problème semble venir du logiciel et non pas du gouvernement. Sur le formulaire T936 case 68140, le calcul automatique ne va pas chercher le "montant de la case 21 de tous vos feuillets T3 de 2024" Et par la suite, quand on essaie de faire un overight, la c'est refusé. Est ce qu'il y a un moyen d'arranger le calcul automatique? Bonne journée

You may be able to remove Live-Assisted   It depends on how you started in TurboTax. If you started in TurboTax Live You can clear your return and start over as long as you haven’t paid yet. After clearing your return, you can select the TurboTax product that best suits your needs. If you started in a different TurboTax product but added TurboTax Live You can remove TurboTax Live as long as you haven't used the Tax Expert feature. Here's what to do: With your tax return open, select File. Proceed through the screens until you reach the Just a few steps left... screen, then select Start or Revisit next to Step 1: Review Your Order. On the order summary screen, select Downgrade. If you don't see Downgrade or already used the Tax Expert feature, you can clear your return and start over as long as you haven’t paid yet. After clearing your return, you can select the TurboTax product that best suits your needs.   Keep in mind: If you want to receive help from a tax expert, you’ll need to use TurboTax Live.  

If you were still considered a resident of Canada during that time, then there would be no change in how your return is calculated.    This Canada Revenue Agency (CRA) page can help you determine if you are a resident for tax purposes: Determining your residency status    

Yes, to file an extension for 2024. If you are using a desktop version of TurboTax you can file an extension for your tax return using the instructions in this link: How do I file an IRS tax extension?    If you   used TurboTax Online, to apply for an extension in your TurboTax program, you can do the following: Click on the search icon in the upper right of your TurboTax screen Type "extend" in your search box Click on the link "Jump to extend" Your screen will say "Applying for an Extension" Answer "Yes" to the question "program," Select "Continue" Follow the TurboTax screens and answer all of the follow-up questions   Your TurboTax screens will look something like this:         You can click this link federal tax extension to start an extension.   Click here for How to File a Tax Extension: A Step-By-Step Guide

No one in the user forum can resolve a billing issue.  If you have a question about your TurboTax fees or billing, make sure you use the word “billing” in your request for help.  Do not use the word “refund.”   https://ttlc.intuit.com/turbotax-support/en-us/help-article/account-management/contact-turbotax/L2y9ZKpQB_US_en_US?uid=m5s9l2vh

Choose to not apply the penalty and let the IRS "bill you later". The IRS will waive the penalty automatically based on your zip code. Should an error occur on their part, a simple letter will remedy the situation.  There is no tax form to attach or box to check (as of now, 4/15/25). Note that the relief is not for all four quarters of 2024, but for 2024 quarterly estimated tax payments normally due on January 15, 2025, and 2025 estimated tax payments normally due on April 15, 2025.     Navigate to Federal > Other Tax Situations > Additional Tax Payments > Underpayment Penalties > Start or Revisit Continue through the questions until you arrive at the screen Let the IRS Bill Me Later, and you can make your selection.    

You might have figured this out already, but you can move the TurboTax Help/Digital Assistant box by clicking on the bar at the top of the box and dragging. If you drag the box up, you will see the messaging window at the bottom of the box (should say "Type or ask something"). It helps if you have the TurboTax application window maximized. It took me a while to figure this out. Yeah, bad UX design, but at least it's there.