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a minute ago
Here are two FAQs to help: What if I'm having trouble with my filing verification code? and How do I get a verification code if the email address is wrong?
4m ago
This has been fixed. If you are using desktop software you may need to do a manual update. Try clearing your Cache and Cookies and then try this link instructions.
If you are using the online s...
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This has been fixed. If you are using desktop software you may need to do a manual update. Try clearing your Cache and Cookies and then try this link instructions.
If you are using the online software, Clear Cache and Cookies.
5m ago
This has been fixed. If you are using desktop software you may need to do a manual update. Try clearing your Cache and Cookies and then try this link instructions.
If you are using the online s...
See more...
This has been fixed. If you are using desktop software you may need to do a manual update. Try clearing your Cache and Cookies and then try this link instructions.
If you are using the online software, Clear Cache and Cookies.
7m ago
I finished my TurboTax tax return everything is fine you're not letting me finalize my taxes so you can send it to the IRS the code is not going through what is going on
11m ago
Here is more information: What's MAX?
14m ago
The IRS uses your prior year AGI to combat fraud. Make sure you take into account the information below.
You can find your 2024 Adjusted Gross Income (AGI) by:
Looking at line 11 on page 1...
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The IRS uses your prior year AGI to combat fraud. Make sure you take into account the information below.
You can find your 2024 Adjusted Gross Income (AGI) by:
Looking at line 11 on page 1 of your 2024 Form 1040
Requesting a transcript of your 2024 tax return from the IRS. You can request your transcript online at the following link: Get Transcript
Please click on this TurboTax article for more information.
Check these items as well to ensure you have the correct number. If you:
Filed late last year after mid-November or your return was processed after that time—try entering 0.
Amended your return last year—make sure you’re using the AGI from your original return, not the amended one. (If you only have a 1040X form, it’s on line 1, column A).
Rounded your AGI to the nearest dollar—be sure to round up when it’s 50 cents or more and down when it’s 49 cents or less.
Filed with your spouse last year—you and your spouse have the same 2024 AGI. (Don’t split the AGI amount or enter 0 for one of you).
Time-saving Tip: If what you entered is correct and you continue to get a reject, you won't be able to e-file. There's probably a data mismatch at the government, or some other situation beyond your control that prevents your return from being e-filed. In this case, your only option would be to print and mail in your return.
This article will give you instruction on how to print and mail your return.
14m ago
We are in the process of enhancing our CSV import and upload features to make this process more seamless. We expect the new CSV import functionality to be available soon. Once live, the import/upload...
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We are in the process of enhancing our CSV import and upload features to make this process more seamless. We expect the new CSV import functionality to be available soon. Once live, the import/upload feature will support both 1099-DA and DigitalAssetGainLoss files.
Can you make sure your software has the latest update and try again? I know they were close to releasing this and I wonder if it came out in the overnight update.
19m ago
Here is a link for the TurboTax Audit Support Center.
Just in case, How to submit documentation for accuracy guarantee claims.
21m ago
Thank you for the quick response. I created the amended 2024 form, and it didn't show any difference, so I won't submit it. On my 2025 form, I deleted the rental property by clicking the "delete" ...
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Thank you for the quick response. I created the amended 2024 form, and it didn't show any difference, so I won't submit it. On my 2025 form, I deleted the rental property by clicking the "delete" button on the Rental and Royalty Summary page. Hopefully that was the right way to do it.
21m ago
This article will help you download any data you had in ItsDeductible (if used previously or during the year before it was shut down in October).
A FMV calculator has been added, but it does no...
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This article will help you download any data you had in ItsDeductible (if used previously or during the year before it was shut down in October).
A FMV calculator has been added, but it does not have the same functionality as ItsDeductible.
We at Intuit TurboTax want our users to be completely delighted with their experience using our products and services, and successful in their financial lives and businesses. Once you file your return, as long as the settings to receive communication from Intuit don’t block it, you will see a pop-up message or receive an email with a survey asking you about your experience. We encourage you to leave your notes and comments there. “Voice of the Customer” notes and comments are read and acted upon. If you are using TurboTax Desktop, you can also leave feedback at the Final Steps tab.
26m ago
Once your return is filed, TurboTax has no control over the processing or the timing when the IRS releases your refund.
Your refund could be offset. The IRS and State Governments have the abil...
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Once your return is filed, TurboTax has no control over the processing or the timing when the IRS releases your refund.
Your refund could be offset. The IRS and State Governments have the ability to offset a refund to pay for certain past due debts. You generally will receive a letter stating what the offset was for. The IRS provides a toll-free number, (800) 304-3107, to call for information about tax offsets.
Here are a few FAQs to help you track your refund: When will I get my federal tax refund? How do I track my state refund? Why does Where's My Refund say "approved" but TurboTax still says "accepted"?
Why do some refunds take longer than others?
What if my IRS refund is taking longer than 21 days?
27m ago
Here is a link to contact Turbo Tax Customer Service.
37m ago
Same happening here. After originally getting rejected because of this little snafu - all about money I did not ask for by the way - it was corrected via the software and eventually accepted a few d...
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Same happening here. After originally getting rejected because of this little snafu - all about money I did not ask for by the way - it was corrected via the software and eventually accepted a few days after. Now, over a month later I log in to NYS Dept. of Finance to inquire what's taking so long, and it appears that they are requesting additional information. Seeing as though none of the information they have is matching what is on my return (when I try to access my DOF account), I assume it's linked to this somehow since I've literally never had an issue until now. Very disappointing if it turns out the onus lands on ITT.
52m ago
No matter what I put in for box 1 in Turbotax (blank, $0, or $1), the system will not let me e-file. It insists this is an error and when I go to eFile, it tells me I have errors to correct. I ge...
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No matter what I put in for box 1 in Turbotax (blank, $0, or $1), the system will not let me e-file. It insists this is an error and when I go to eFile, it tells me I have errors to correct. I get it. How can I pay $600 in state and local taxes when the taxable line is $0? Under normal circumstances, I would think this would be an error. However, as the picture of the 1099-G clearly indicates, this is correct, and how Mass reports PFML for whatever reason. I suppose one solution would be to put an amount in Line 1 which exceeds the amount of state and federal tax. But that sort of defeats the purpose, doesn't it? I can just print and mail the return instead with the "incorrect" (but correct) information provided on the MA 1099-G. But I want my money back that I paid for the e-Filing fee.
56m ago
Thanks for the response. I did what you described only I broke out the Virginia percentage and entered that, for Virginia, and entered the rest under Multiple States. So two entries on that form. Per...
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Thanks for the response. I did what you described only I broke out the Virginia percentage and entered that, for Virginia, and entered the rest under Multiple States. So two entries on that form. Perhaps I should have entered only the amount for Multiple States?
57m ago
Only the IRS would know what all they are doing with your Federal return. If it's been longer than 21 days, you could phone them, if you wish, to see if they can tell you anything about the delay. ...
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Only the IRS would know what all they are doing with your Federal return. If it's been longer than 21 days, you could phone them, if you wish, to see if they can tell you anything about the delay. But there are some things you should check first. If you efiled, be sure your efiled return was accepted. If using Online TurboTax, you can check at the Tax Home page. If that showed your return was accepted, you can track your Federal refund at the IRS "Where's My Refund" tool. See if there is any message there. https://www.irs.gov/refunds NOTE: If you filed a paper return by mail, it can take up to 4 weeks just to show up in that tool.
an hour ago
Only the IRS would know what all they are doing with your Federal return. You could phone them, if you wish, to see if they can tell you anything about the delay. But there are some things yo...
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Only the IRS would know what all they are doing with your Federal return. You could phone them, if you wish, to see if they can tell you anything about the delay. But there are some things you should check. First, if you efiled, be sure your efiled return was accepted. If using Online TurboTax, you can check at the Tax Home page. If that showed your return was accepted, you can track your Federal refund at the IRS "Where's My Refund" tool. See if there is any message there. https://www.irs.gov/refunds NOTE: If you filed a paper return by mail, it can take up to 4 weeks just to show up in that tool. The FAQ below tells how to check on a state refund. When you scroll down further there, you will see a link for your state. FAQ: How do I track my state refund? https://ttlc.intuit.com/turbotax-support/en-us/help-article/tax-refund/track-state-refund/L3jgO8PGs_...
an hour ago
For seniors age 65 and older and meet the other qualifications for the new Enhanced Senior Deduction, TurboTax automatically fills out Schedule 1-A in the background and then enters the amount of the...
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For seniors age 65 and older and meet the other qualifications for the new Enhanced Senior Deduction, TurboTax automatically fills out Schedule 1-A in the background and then enters the amount of the deduction on the Form 1040, Line 13b. It is not part of the standard deduction--it is a completely separate deduction on its own line. If you are "married filing jointly" and both qualify, then you both get the new deduction. If you are "married filing separately", however, you are not eligible. Single filers, HOH filers, and qualifying surviving spouse, if they otherwise qualify, are eligible. You appear to be using Online TurboTax--at least that is what a tag shows underneath your question above. If you are still preparing your online return, and want to verify that you received that new senior deduction, here's how you can preview the Form 1040 and confirm you are getting the enhanced senior deduction. If you already printed out a copy of your return, you can view the Form 1040, Line 13b and Schedule 1-A where it was calculated. If still preparing your return, here's how to preview it: With your return open go to the left column menu, and click on TAX TOOLS, then subtab TOOLS. In the Tools window choose "View Tax Summary." On that Tax Summary screen you should see that you are getting "Additional Deductions (Schedule 1-A)." Then, while still on that Tax Summary screen, you can further verify it by going over to the left column menu and under Federal clicking on "Preview my 1040." That opens up the Form 1040 Worksheet. Scroll down to Line 13b, and the figure there includes the enhanced senior deduction from the Schedule 1-A. And while you are there, you should see your standard (or itemized) deduction on Line 12e.
an hour ago
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an hour ago
How to PROPERLY report a foreign employer work pension and be able to file ELECTRONICALLY? I don't want to create a substitue 1099-R with a mock TIN, nor declare it as other income, which does no...
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How to PROPERLY report a foreign employer work pension and be able to file ELECTRONICALLY? I don't want to create a substitue 1099-R with a mock TIN, nor declare it as other income, which does not treat the income as retirement and doesn't transfer properly to the state form. From the information I'm gleaning left and right, I understand that TT is unable to properly deal with this type of income. Is this correct? Because apparently, a competitor deals with this smoothly and without having to use any kind of bypass etc.
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