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If you use an Online version of TurboTax, you have the option to start your return without paying for it (even if a paid edition). As long as the product is not paid for or registered, you have the option to clear the return and start over.   TurboTax Online saves your progress as you go. TurboTax Desktop asks you if you want to save  your file before you exit a session.   See this article for help finding a missing tax file in TurboTax Desktop.   If you open TurboTax Online and don't see the information you entered, check to see if it's possible that you are logging in with a different User ID and therefore, you are not finding the tax return that you started.  Usually, this is the case if you log in a do not find your already started or complete tax returns and instead are being asked to start from the beginning.   To get a list of your User ID's and recover accounts, you can use the tool at this link. If you have more than one email address, you can run the tool on each one.   @irishbymarriage   

If you cannot obtain your spouse’s Social Security Number and do not have access to prior joint tax returns to find it, you will likely be unable to e-file and must instead file a paper return by mail.    In your tax software, enter a placeholder sequence of zeros and nines to bypass the error messages, then print the final return and manually strike through the placeholder, writing "Unknown" or "Refused" in the spouse's SSN box. Since you do not have children and are not legally separated by a final court decree, you must use the Married Filing Separately status, however, be aware that if your spouse chooses to itemize deductions on her return, the IRS will  require you to itemize as well, even if your personal deductions are $0.    To prevent future processing delays, you should also attach a brief, signed cover letter to your mailed return explaining that you are in the midst of a divorce and your spouse is unreachable or unwilling to provide her information.

If you must report income from Puerto Rican sources on your U.S. income tax return, then you can claim a foreign tax credit for income taxes paid to Puerto Rico on that income. To calculate your foreign tax credit, you must reduce the income taxes paid to Puerto Rico by the amount of income taxes allocable to excluded Puerto Rican source income. When claiming a foreign tax credit, you must complete Form 1116, Foreign Tax Credit. See Topic no. 856 for more information about the foreign tax credit. For more information about how to allocate deductions and credits with respect to excluded income as well as how to determine if you're a bona fide resident, refer to Topic no. 901, Publication 570, and Publication 1321 PD   there is no place to enter foreign taxes paid on either a 1099-R or the 4852. You must enter them through form 1116, which is under deduction and credits, not the income section. the basic version of online doesn't allow for the FTC.    

Hello -  I feel exactly the same way. I am incandescently angry with TT. Their loyalty quotient is down in the sub-sub-sub-multiplesubs-basement. No excuse for TT to design like it has. I am exactly(!) like you except I've been using TT for at least 28 years. No way will a software company dictate to me what OS I will have on my computer - when it is not necessary. I mean, I"m sorry we can't run Windows 7 anymore but I had to change for wide ranging reasons, not just due to one company dictating to me. And there is no bloody way I would trust anyone's server but my own for unhackability relative to my important files. That would be nuts.    So, I'm going to use H&R Block this year. I hope it is fairly easy. I do know it will run on my Win 10 machine.   Good luck with yours!

OTHER INCOME TAXES includes estimated previous year tax payments , various types of taxes withheld, etc. At top of screen click on VIEW then click on FORMS then on the left scroll down and click on TAX PAYMENTS. The next screen Tax Payments Worksheet displays all taxes paid and the TOTAL appears in OTHER TAXES.