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  Error code IL1040-11870-1 most likely indicates that the IL-PIN, Driver’s License/State ID, or prior-year Adjusted Gross Income (AGI) on your Illinois return does not match the Illinois Department of Revenue (IDOR) records. This mismatch prevents signature verification.    You can verify your PIN here IDOR PIN INQUIRY ,  your prior-year AGI must match exactly and if you amended, use the amended AGI figures. Ensure your Illinois Driver’s License or State ID number is entered correctly  A dependent on your return was already claimed on another tax return. EIN or employer name mismatch when entering in your W-2. TO MAKE THE CHANGES online, your return is not considered accepted so DO NOT amend.   Sign into your TurboTax account  Select Fix my return to see your reject code and explanation Select Fix it now and follow the instructions to update the info causing the reject Once you've fixed the error, select File in the left-hand menu and follow the instructions to either e-file or file by mail TO MAKE the CHANGES on Desktop: Locate the Error: Navigate to the File tab or dashboard to view the specific rejection code and reason. Fix the Error: Click Fix it now to be directed to the screen needing correction (e.g., AGI mismatch, SSN error). Re-file: Select File in the menu, ensure it is set to "e-file," and follow prompts to resubmit. If this continues, you can file by mail. @headchoper18

@Jamiecwilson  ensure you answered "Yes" to "Is this loan secured by a property of yours?" and that the lender's info is correct. If using Desktop, use Forms Mode to enter it directly on Schedule A, line 8b. Verify that total itemized deductions exceed the standard deduction. Yes, in 2025 homeowners can deduct interest on up to $750kof mortgage debt ($375,000 for married filing separately) for a primary or second home, provided they itemize deductions. Loans taken out before December 16, 2017, are grandfathered at the previous $1 million limit. Home equity loan interest is only deductible if used to improve the home,   Also have you updated your turbotax if using desktop?

Dear Turbotax, I just spent 5 hours working on my 2025 return in TT Home & Business desktop version, only to be shocked to discover that it cannot be saved due to Error message 567812 that's being discussed in this thread but sadly with NO RESOLUTION because all the LINKS/PAGES offered up do NOT work (page not found, cannot be open, etc...) Can someone at TT please take a look at this unbearable situation and provide a real and timely solution ??? Thank you

@fatman--61 Either search for "SSA-1099" in the search bar, click the "Jump to" link OR  Navigate to Federal > Wages & Income > Retirement Plans and Social Security, select "Start" next to Social Security (SSA-1099), and enter the form details.

@Anna501   Seems your NY employer still had you assigned as a NY employee and allocated to the NY office.  As you moved for your own convenience and not that of your employer, NY may tax all your income as a non-resident unless you met the Convenience of employer tests and/or NEVER went to the NY office at all nor were you required to ever go to NY.  If your contract never required you to enter the NY Office and you never went to NY, you may have a valid argument to not owe NY taxes.  Now that you have been officially assigned to the Texas office, this would no longer occur.  Unless your work contract met the rules, you would owe NY Non resident taxes as you were employed by a NY entity.  So read the rules, if you still feel your work contract met them, you may expect a NY audit and have complete documentation.  For more reading on a complex situation and all the applicable rules NY UPDATED CONVENIENCE RULES  To get a refund, you would have file a non-resident NY tax return  and if you feel you met the rules, allocate all income out of NY. 

complete form 172 this is for your use in 2026 since Turbotax does not compute NOL and there are some items that can affect the proper computation   the IRS will require this form when you file 2026 so do it now so you don't end up surprised next year.    https://www.irs.gov/forms-pubs/about-form-172 

you must have been using a desktop version in the past. with online - no overrdes - they'll prevent e-filing, and the accuracy guarantee is void   tell us what you're trying to adjust on schedule 1. We should be able to tell you how to do it properly so you can e-file and have the accuracy guarantee.