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@TightLines   Oh why do you need to install 2024?    All you need is the tax data file ending in .tax2024 to transfer into the 2025 program.   Did you file 2024?  Do you need to open your 2024 return for something?  You should have saved the pdf each year so you don't need the program to open the tax file.    What I would do on the old computer, is copy the whole Turbo Tax folder that is under your Documents. That should be where the .tax files and pdf files are stored. Also if you haven't done it, I would open each year in the program and save it as a pdf file, go to FILE - SAVE TO PDF so you don't need the program installed to view your return. Copy that folder to a flash drive or best yet is to burn it to a CD or DVD and then you will have a backup of them. Then on the new computer copy the folder (or files) from the flash drive to your Documents folder.  

Then it should be in your account.   OH, maybe you activated 2024 in a different account?  That's common.  And they should be listed under Products, not purchases or orders.   How to view all your accounts https://ttlc.intuit.com/turbotax-support/en-us/help-article/account-management/many-intuit-accounts-turbotax/L9aVfKS1Z_US_en_US?uid=ll5g6zcx It's common to end up with multiple accounts. First LOG OUT of whatever TurboTax account you're logged into right now. Then use this TurboTax account recovery website to get a list of user ID's for an email address. Run the tool against any email addresses you may have used https://myturbotax.intuit.com/account-recovery/ Here's a better screen shot of my purchases (which all were from Costco)  

Interesting.   @VolvoGirl Bought at Costco in February and downloaded and used in tax season. Because I was running Windows 10 I just purchased a new laptop running Win 11. I've lost the license code and when I pull up "order history" it only shows the past 3/4 years of Federal/State submissions but no downloads. Called Costco and they don't have the license code and I'm surprised that it is nowhere within the application.

@Longtimeusersteve    Check out Deductible Duck: https://deductibleduck.com   The odds are slim to none that Intuit will reconsider. They fired off a warning shot last year (2024) and rescinded the discontinuation but only for a year (which they warned would happen at that time).

@TightLines   Where did you buy it from?  Did you install it after you bought it?  Or are you installing it for the first time now in November?   If you did install and activate it then it should listed in your Turbo Tax account even if you bought it somewhere else.  I've always buy mine from Costco and they are listed at Turbo Tax and I had to redownload 2024 again from Turbo Tax.     I bought 2024 from Costco and it is listed in my account here

I just found out that Turbotax is discontinuing itsDeductible.  Please reconsider this decision.  I make donations every year.  If a competitor has software that works like itsDeductible I will purchase that software.  I want to stay with Turbotax but I need something that will value my donations so that I am listing the correct value. I have been using Turbotax for many years.  I want to remain a customer. Please reconsider. 

As an FYI, just spent 90 minutes online with Intuit. They do not have records of License Codes if bought thru a 3rd party. Unfortunately deleted my emails from Intuit for the purchase back in February of 2025

If you want your actual depreciation schedule, you need to be using a desktop version of TurboTax.    See the following thread for instructions on how to access it in Forms View.   https://ttlc.intuit.com/community/tax-credits-deductions/discussion/how-come-my-rental-depreciation-for-current-year-shows-on-line-17-at-form-4562-instead-of-on-line/00/3379976

There is a tax “loop hole” available to claim an education credit, for the parents of students on scholarship. The student reports all his scholarship, up to the amount needed to claim the American Opportunity Credit (AOC), as income on his return. That way, the parents  (or himself, if he is not a dependent) can claim the tuition credit on their return. They can do this because that much tuition was no longer paid by "tax free" scholarship.  You cannot do this  if the conditions of the grant are that it be used to pay for qualified expenses. Using an example: Student has $10,000 in box 5 of the 1098-T and $8000 in box 1. At first glance he/she has $2000 of taxable income and nobody can claim the American opportunity credit. But if she reports $6000 as income on her return, the parents can claim $4000 of qualified expenses on their return. Books and computers are also qualifying expenses for the AOC. So, extending the example, the student had another $1000 in expenses for those course materials, paid out of pocket. She would only need to report $5000 of taxable scholarship income, instead of $6000.   The IRS actually encourages use of this technique. From the form 1040 instructions: “You may be able to increase an education credit if the student chooses to include all or part of a Pell grant or certain other scholarships or fellowships in income. For more information, see Pub. 970, the instructions for Form 1040 and IRS.gov/EdCredit".  PUB 970 even has examples of how to do the “loop hole”.

@user17570948549 wrote: Microsoft finally admits almost all major Windows 11 core features are broken "After provisioning a PC with a Windows 11, version 24H2 monthly cumulative update.... Did 25H2 resolve these issues? That's what my machines are on.  

I agree with Jeff7 that this bug has not yet been corrected.  Upon transferring in my 2024 tax file, the present version of 2025 TurboTax is still including in the total of state estimates paid in 2025 the three estimates paid in 2024.   Click, as far as I know, TurboTax has no ability to alter any user-entered value.