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Charles schwab says the problem importing my brokerage account information is not their fault
I'm trying to finish filing my taxes and turbo tax refuses to let me. Whether on my phone, my computer, or in the app I click on start for the billing portion, I get taken to a page that shows how muc... See more...
I'm trying to finish filing my taxes and turbo tax refuses to let me. Whether on my phone, my computer, or in the app I click on start for the billing portion, I get taken to a page that shows how much I owe which is nothing, I verify that my address is correct and I click continue. The page then thinks about it for a minute and then loops me right back to where I just came from telling me to start the billing portion of my filing process so I click start and it takes me to the same page I was just on where it tells me that I owe nothing and ask me to verify my billing address so I verify my billing address and I click continue and the page thinks about it for a minute and then takes me right back to the page I just came from where it asks me to start finalizing my filing process and this just continues in a never-ending loop I'm never able to actually progress to the point where I can file my taxes. And of course TurboTax isn't willing to provide any sort of support unless I pay for it because they're a bunch of greedy corporate monsters so I need help from the community on how to actually get these taxes filed.
I am also currently experiencing this on the NY State drivers license. I'm entering exactly what is on the back on my license (issued in 2023) and i get the following error message   "The document ... See more...
I am also currently experiencing this on the NY State drivers license. I'm entering exactly what is on the back on my license (issued in 2023) and i get the following error message   "The document number's first 3 characters must be entered."   The only thing in front of the number is "Doc#" and then it's my 10 character document number.
I noticed when I checked my Security Settings in Schwab (after getting an email that my third-party preferences had changed) that my current web session "time out" is 30 minutes (apparently the defau... See more...
I noticed when I checked my Security Settings in Schwab (after getting an email that my third-party preferences had changed) that my current web session "time out" is 30 minutes (apparently the default, as I don't remember ever changing it.)  So anyone who has a super-long 1099 might try increasing the web session timeout to see if that helps.  
I had to reinstall my computer in the past year, otherwise i'd still have the software installed
Somewhere during the State interview process, a box may have been accidentally checked or "Yes" was selected instead of "No."   Since you have already filed and received a letter, you cannot simp... See more...
Somewhere during the State interview process, a box may have been accidentally checked or "Yes" was selected instead of "No."   Since you have already filed and received a letter, you cannot simply "change" the return (you may need to amend it.   Respond to the Virginia Tax Letter; your letter should have a Correspondence ID (usually in the top right).   Inform the Virginia Department of Taxation that the credit was claimed in error. Some letters allow you to respond online via the Virginia Tax Website.  Some letters allow you to respond online via the Virginia Tax Website (check here first as you may not need to amend).   Amend Your Virginia State Tax Return: Open your return. On the "Home" screen, look for the option to "Amend" (change) return. "DO NOT start the amendment until you have a copy of your originally filed return for reference. Click on the Virginia State section, and look for Credits or Business Credits (find Schedule CR (Credit Computation)). Locate the Vehicle Emissions Testing Equipment Credit and change the amount to $0 (or delete the entry). The program will generate a Form 760ADJ or Form 760 (with the "Amended" box checked).   If removing the credit means you now owe money, pay it as soon as possible to avoid interest.   When the program asks for the reason for amending, write: "To remove the Vehicle Emissions Testing Equipment Credit which was claimed in error; taxpayer does not own a certified inspection station."
TurboTax Expert Assist will let you have an expert by your side while you you work on filing your taxes.  Click on the Start for free button to get started with this service.   TurboTax Full Serv... See more...
TurboTax Expert Assist will let you have an expert by your side while you you work on filing your taxes.  Click on the Start for free button to get started with this service.   TurboTax Full Service will let you hand off your taxes to an expert and they will do all the work in preparing your return with information that your provide them.  You can click on Get started or even schedule an appointment.   We also have TurboTax Local Offices that offer full service tax preparation in a face to face setting.  Use the link and enter your zip code or city to find an office location near you.
Why? Per the IRS code.. Internal Revenue Code (IRC) Section 2(a) and Treasury Regulation §1.2-2(a) mandates that a "surviving spouse" is entitled to the same tax rates and standard deduction benef... See more...
Why? Per the IRS code.. Internal Revenue Code (IRC) Section 2(a) and Treasury Regulation §1.2-2(a) mandates that a "surviving spouse" is entitled to the same tax rates and standard deduction benefits as those filing a joint return. So there fore it should use the report as !50,000 not 75,000... additionally when it does my Standard deduction as Married Filing Jointly at $31,500 so  Why is it not treated the same for MAGI? The difference is I am a Qualifying Surviving Spouse not just a Surviving Spouse. 2025 STANDARD DEDUCTION AMOUNTS SINGLE $15,750  (65 or older/legally blind + $2000) MARRIED FILING SEPARATELY $15,750  (65 or older/legally blind +1600) MARRIED FILING JOINTLY $31,500  (65 or older/legally blind + $1600) HEAD OF HOUSEHOLD $23,625 (65 or older/legally blind + $2000)  
It will depend on the form that they report your income on. It is typically a W-2. To enter this form into TurboTax:   Log into TurboTax Click on Tax Home on the left sidebar. Select Wa... See more...
It will depend on the form that they report your income on. It is typically a W-2. To enter this form into TurboTax:   Log into TurboTax Click on Tax Home on the left sidebar. Select Wages & Income. Review/Edit or select W-2. Enter your Employer ID. The options for Snap a picture and Upload have step-by-step directions. You can also select [Type it Myself] at the bottom of the screen. Enter your employer's information. Post the information from the W-2. You may be prompted to double check certain information.
No, do not adjust box 1 on your W-2.  Enter the W-2 as received.  After you complete entry of the W-2, on the following screen check the box for Overtime and continue.    
No. Enter your W-2 as-is.  The questions about overtime are separate and will be on a later screen. 
Thank you for the reply.   Though the part of screen size and system settings is incorrect. If you double click one of the tildes '~' files, then TT opens back to window size and position on your s... See more...
Thank you for the reply.   Though the part of screen size and system settings is incorrect. If you double click one of the tildes '~' files, then TT opens back to window size and position on your screen. The TT shortcut does not and the saved file (non ~) does not.   In summary, if you want to pick up where you left off, you must go through the ~ files to find the one that is accurate for where you stopped work and performed a save.  An incrediblely poor design for TT.  No other program has this handicap. I hope TT fixes this flaw. 
It sounds like you claimed the credit on a prior tax return.  You need to get a copy of whatever year that tax return was (download or print a copy from your account if needed), verify whether or not... See more...
It sounds like you claimed the credit on a prior tax return.  You need to get a copy of whatever year that tax return was (download or print a copy from your account if needed), verify whether or not you really did claim that credit, and then write a letter back to VA tax with an explanation and possible a repayment if you don't qualify.   When you prepare your state tax return, most information flows from the federal to the state return automatically then there are several pages of state-specific deductions, credits and extra taxes.  I have never seen Turbotax claim a state credit by itself, you may have claimed it by accident.     Turbotax guarantees accurate calculations but will not protect you if you claim something that you don't qualify for, the program takes your word if you claim something.  If you think the program did mess up, you can file a claim to start an investigation. https://ttlc.intuit.com/turbotax-support/en-us/help-article/intuit-account-billing/submit-claim-turbotax-100-accurate-calculation-100/L88SYklBL_US_en_US   But you need to deal with VA first according to the deadlines in the letter. You can't just ignore them while you wait for an answer from Turbotax.  You always owe your own correct tax, but if the program did make a mistake, Turbotax will cover any interest or penalties.
There have been some issues this year with the interview such as not showing you the "Let's enter [your name]'s HSA contributions" screen, where the second line is for "personal" HSA contributions (i... See more...
There have been some issues this year with the interview such as not showing you the "Let's enter [your name]'s HSA contributions" screen, where the second line is for "personal" HSA contributions (i.e., made directly to your HSA and not through your employer). So let's do an "HSA Reset" to remove all HSA data from your return so you can start fresh. See HSA Reset at the bottom.   After you finish the HSA Reset, then go to Deductions & Credits->Medical->HSA, MSA, 1099-SA and click on Start (Update). This will take you to the front door of the HSA interview. Be sure to go all the way through the interview until you arrive at the screen HSA Summary.   As an aside, HSAs are some of the best tax advantages that the IRS (well, Congress) provides, because you save taxes on the money going in, and if you spend the money only on qualified medical expenses, the money going out will also be tax-free.     HSA Reset   1. make a copy of your W-2(s) (if you don't have the paper copies) 2. delete your W-2(s) (use the garbage can icon next to the W-2(s) on the Income screen)   *** Desktop/Windows***   3. Go to the upper right and click on Forms, and  4. Select the desired form(s) (1099-SA (if one), 8889-T, and 8889-S (if one)). Note the Delete Form button at the bottom of the form’s screen.   *** Desktop/Mac***   3. Switch to Forms Mode by selecting the Forms icon. 4. From the menu, select the form(s) (1099-SA (if one), 8889-T, and 8889-S (if one)) you want to remove (if you don't see it, select Open Form at the top). From the Forms menu, select Remove [form name].   *** Online ***   3. go to Tax Tools (on the left), and navigate to Tools->Delete a form  4. delete form(s) 1099-SA (if one), 8889-T, and 8889-S (if one)   5. go back and re-add your W-2(s), preferably adding them manually 6. go back and restart the entire HSA interview....
What type of real estate was sold?  Primary personal home?  Second personal home?  Rental real estate?  Commercial real estate?  Land?
It is foreign dividends from a stock the trust owns.
the overtime pay is included in box 1 info. should i subtract the amount from the box 1 info?
If you need assistance from one of our tax experts, contact us at: TurboTax customer support  
I posted in another thread, but including my experience here:  For some reason, I was able to import my Schwab 1099 on Feb. 6 using Chrome.  I was nervous that it might have changed, though, since Sc... See more...
I posted in another thread, but including my experience here:  For some reason, I was able to import my Schwab 1099 on Feb. 6 using Chrome.  I was nervous that it might have changed, though, since Schwab said Feb. 27 was when everyone's 1099 would be ready.  So I tried deleting the Schwab import and re-importing to see if my return changed.  It did not, but I did get a security alert from Schwab by email the next day that said "You have updated your preferences for third-party access to your Schwab financial account data. If you did not update your preferences, please call us immediately at one of the numbers below to report suspected unauthorized activity."  When I checked Security Settings, Linked App and Websites, Intuit was the only website that had recently been updated ("Linked: March 2").  Clicking on that, I saw that only the two regular brokerage accounts had check marks as "authorized".   When I did the import, I told Intuit to import only those two accounts when it asked, as I had manually entered a Roth IRA conversion from an IRA account, and didn't want to double enter that.  So anyone still having trouble, you might check your Schwab Security Settings page and make sure all the accounts you want to import from are "authorized" before trying.  Maybe there's some glitch in the communication for "which 1099s do you want to import" or something.  I'm pretty sure TurboTax gave me a list of the available 1099s, and I chose only the two regular brokerage accounts that I hadn't already manually entered.