turbotax icon
Announcements
Close icon
Do you have a TurboTax Online account?

We'll help you get started or pick up where you left off.

All Posts

This is a real crock of crap. When I try to work on assets and depreciation it tells me that part is not ready yet. But prices go up March 1????   Think I need to find new tax preparation software.
You didn't say which IRS instructions or formulas you are using. There are 7 different methods that can be used to calculate the tax on Form 1040 or 1040-SR line 16, depending on what types of income... See more...
You didn't say which IRS instructions or formulas you are using. There are 7 different methods that can be used to calculate the tax on Form 1040 or 1040-SR line 16, depending on what types of income you have and other things in your tax return. The conditions for determining which of the 7 methods to use are explained starting on page 36 of the 2025 IRS Instructions for Form 1040 and 1040-SR. If you used the Tax Computation Worksheet on page 80 of the IRS instructions, there is probably something in your tax return that requires using one of the other methods. The most common reason that you cannot use the Tax Computation Worksheet is that your income includes qualified dividends or long-term capital gains, which are taxed at lower rates. In that case you probably have to use the Qualified Dividends and Capital Gain Tax Worksheet, or possibly the Schedule D Tax Worksheet. If you are using the desktop TurboTax software you can see which method TurboTax used by looking at the 7 checkboxes in the Tax Smart Worksheet in forms mode. The Tax Smart Worksheet is between lines 15 and 16 in the first section of the "Form 1040 or Form 1040-SR Worksheet."  
I'm running into this problem as well.  Is someone able to help?  I'm not seeing the question when I go back through "continue" after Wages & Income.  I'm only getting the foreign currency question. ... See more...
I'm running into this problem as well.  Is someone able to help?  I'm not seeing the question when I go back through "continue" after Wages & Income.  I'm only getting the foreign currency question.  Additionally, I don't see "form mode". Any help would be appreciated.
Try closing TurboTax, clearing your cache and deleting your cookies. Review the TurboTax Help article How to clear your cache and How do I delete cookies? for specific instructions for your browser. ... See more...
Try closing TurboTax, clearing your cache and deleting your cookies. Review the TurboTax Help article How to clear your cache and How do I delete cookies? for specific instructions for your browser. Also, reboot your computer.   Another option is to delete the 1099-SA form and then enter again. To delete a form in TurboTax Online follow the instructions below:   Open TurboTax and your return Select Tax Tools from the menu on the left side Select Tools In the pop-up window select Delete a form Find Form 1099-SA and select Delete.  Refer to the TurboTax help article How do I view and delete forms in TurboTax Online? for more details.  
@ chasetuller2004  Currently the amending process is showing to become available on February 25-26.   In the meantime do not make any changes in your return.  It has to start off exactly as it was w... See more...
@ chasetuller2004  Currently the amending process is showing to become available on February 25-26.   In the meantime do not make any changes in your return.  It has to start off exactly as it was when filed.   You should wait on any Federal refund to arrive (if applicable) before amending.   If you amend the Federal return, you may also have to amend the state return (if applicable.)
Where to start... account messed up for over 2 years now, and TT can't seem to fix. No longer can use the TT advantage. The system says my CC is invalid, but it is the one I used to purchase this yea... See more...
Where to start... account messed up for over 2 years now, and TT can't seem to fix. No longer can use the TT advantage. The system says my CC is invalid, but it is the one I used to purchase this year's program and audit defense. The chatbot is as worthless as the phonebot. They have wasted hours of my time. Agents and tech support have not resolved the issue of being unable to access my Advantage account, while I can log in to my Intuit account. As for the programs this year, no uploads or integrations worked. Some of the instructions were just wrong. My return is then rejected due to an unknown error in the new PIN system. The directions to fix this were lacking! So, I have sold my Intuit stock and am moving on. AI will take this over anyway. Imagine the future: a few interview questions, access to accurate information, and, in minutes, your taxes are done correctly. SELL now!
If you have not already filed, you can go back to Wages and Income, then Self-employment income and expenses, and revisit your Sch C activity and edit as needed.  See the following link for further a... See more...
If you have not already filed, you can go back to Wages and Income, then Self-employment income and expenses, and revisit your Sch C activity and edit as needed.  See the following link for further assistance; Where do I enter Schedule C?   If you already filed, then you will need to amend your tax return if you need to make any changes.  Amending your return is expected to be available in TurboTax on February 25, 2026.  Here's a link that gives more information on how to amend your tax return; How do I amend my federal tax return for this year?
If you want to have viewing/printing privileges of all the forms in your return, you would have to pay for your online product in advance.  Then you can download/view/print a PDF or specific form at ... See more...
If you want to have viewing/printing privileges of all the forms in your return, you would have to pay for your online product in advance.  Then you can download/view/print a PDF or specific form at any time you wish.   But you can't make direct entries on forms like you can in desktop TurboTax.   If you want to do that, we can tell you how.  Paying in advance also locks in the price.  Prices typically increase on March 1.     However, be aware that if you pay in advance, you won't be able to clear your return and start it over.   You can still edit it, but you can't start from scratch.
I also had the I7Q6 QMID that originally had the error and my return was rejected on the web version.  But mine was fixed on the 8 or 9 and return was accepted pretty quickly after. 
I had to manually edit all of the data. The import function didn't work.
Please clarify the reject code that you are getting so we may help you.
There is no forms mode in TurboTax Online. That's one of the biggest advantages of the TurboTax Desktop software. You can preview Form 1040 and Schedules 1, 2, and 3. To see any other forms you h... See more...
There is no forms mode in TurboTax Online. That's one of the biggest advantages of the TurboTax Desktop software. You can preview Form 1040 and Schedules 1, 2, and 3. To see any other forms you have to print the return (create a PDF).  
TT tells me I have a QBI deduction of $84 which seems low to me given that I have about $9,940.00 in self-employment income (I am a photographer). I do not have any K-1s. My capital gains are $10,929... See more...
TT tells me I have a QBI deduction of $84 which seems low to me given that I have about $9,940.00 in self-employment income (I am a photographer). I do not have any K-1s. My capital gains are $10,929 this year. What am I missing?
If you are using the TurboTax Desktop software please make sure you have checked for any software updates. I initially had this issue using the TurboTax Desktop for Mac product. However, the "I7Q6" Q... See more...
If you are using the TurboTax Desktop software please make sure you have checked for any software updates. I initially had this issue using the TurboTax Desktop for Mac product. However, the "I7Q6" QMID issue for was was fixed with the software update available on February 8th.
I have cleared the cache and cookies on my pc.  I  have also cleared the cookies in Edge browser.  I also followed the instructions and went into the Personal Info in TurboTax and verified that we we... See more...
I have cleared the cache and cookies on my pc.  I  have also cleared the cookies in Edge browser.  I also followed the instructions and went into the Personal Info in TurboTax and verified that we were filing  jointly.  We are filing jointly and we are both in Missouri which is NOT a community property state.  However, Form 8958 continues to be attached even after I have deleted it 5x's now.
On my form 1116 line 3.a under Deductions and Losses, Ttax has only given me the $17,500 s.d., not $23,500 and in my Federal Review Ttax is signalling this as an error to be corrected.  Shouldn't th... See more...
On my form 1116 line 3.a under Deductions and Losses, Ttax has only given me the $17,500 s.d., not $23,500 and in my Federal Review Ttax is signalling this as an error to be corrected.  Shouldn't the extra $6,000 have been assigned, since my DOB clearly indicates that I am over 65? Did I miss a box that must be checked in the Personal Details section?    
Please clarify why you are comparing a South Carolina resident and non-resident return.