turbotax icon
Announcements
Close icon
Do you have a TurboTax Online account?

We'll help you get started or pick up where you left off.

All Posts

I'm having a different issue. TurboTax keeps throwing an error when it checks my state form, saying that I need to enter an apartment number. However my home is not an apartment, and there is no way ... See more...
I'm having a different issue. TurboTax keeps throwing an error when it checks my state form, saying that I need to enter an apartment number. However my home is not an apartment, and there is no way to manually correct the error on the worksheet. I've checked and double checked my address info in both my Intuit profile and the "My Info" tab in the tax app, and it is correctly entered. I contacted a "tax expert," and while very nice, she was completely unable to help. (During our process whe did verify that the address info was indeed correct.) After looping through with me several times, she came back saying that the form was not eligible for e-file, and that I will have to delete my state form entirely. (I just checked the list using the tool linked above and OR-40 is supported and available. I decided to try a last ditch effort by signing out, clearing my browser cache and rebooting my computer. Then signed in fresh and re-entered my state info. Same result. :( The actual issue is a glitch in the software that TurboTax seems unwilling to assist me with. 😕 Ive been using TT for years and never had this much trouble. 
Is there an update yet on when this feature will be available.  I'm waiting.
Will wait till Feb 13th, after that I have my H&R account ready!
Hello,   I have downloaded the latest updates today and I still receive the same error.  Form 568 does not appear to let you enter a "B" in the front of the number which is the new number for LLC's... See more...
Hello,   I have downloaded the latest updates today and I still receive the same error.  Form 568 does not appear to let you enter a "B" in the front of the number which is the new number for LLC's issued in 2025.   @PatriciaV  @LeticiaF1 
Regular TurboTax Support will not phone you from this user community forum.   You can phone them, however.  Hours this time of year are 5AM-9PM Pacific, 7 days a week.   Contact TurboTax https://... See more...
Regular TurboTax Support will not phone you from this user community forum.   You can phone them, however.  Hours this time of year are 5AM-9PM Pacific, 7 days a week.   Contact TurboTax https://ttlc.intuit.com/turbotax-support/en-us/contact/   Or you can ask questions in this community forum.   There are TurboTax Experts who post here during the business hours mentioned above as well as experienced users 24 hours, although not so many at 3:30 AM in the morning.  😴
This is so disappointing.  I wish I had known this before I purchased TurboTax this year.  It's Deductible was the reason I used TurboTax over other tax prep programs.  I will be looking elsewhere ne... See more...
This is so disappointing.  I wish I had known this before I purchased TurboTax this year.  It's Deductible was the reason I used TurboTax over other tax prep programs.  I will be looking elsewhere next time.
@ clubshred wrote:  I am being charged for basic service on my federal return I am ready to file my return but noticed that I am being charged basic service on my federal return, I was never charg... See more...
@ clubshred wrote:  I am being charged for basic service on my federal return I am ready to file my return but noticed that I am being charged basic service on my federal return, I was never charged for the federal return only the state! Please clarify exactly what product you are using.  Underneath your question is a tag that says TurboTax Basic for Windows desktop software.   There is not a 2025 Basic Edition desktop software this year.   Or are you working on a prior-year return in a prior-year Basic Edition desktop software?   Or instead of desktop software, are you actually using Online TurboTax for a 2025 return, and the product tag below your question above is incorrect?    If you are using Online TurboTax this year, it's fee structure is not the same as the previous desktop version Basic Edition.   We can tell you more about fees once we understand what product you are actually using.   If you are using Online TurboTax, then while logged in look at the top left corner.  It should say "Do It Yourself" and underneath that it should tell you the edition you are in.
really doesn't make me happy that after years and years of turbotax...  24 years of filings before this one it appears... wow..   the one year I pay really need premier and having paying for premier ... See more...
really doesn't make me happy that after years and years of turbotax...  24 years of filings before this one it appears... wow..   the one year I pay really need premier and having paying for premier the last 15 years....   *sighs*  I really hope the inability to have trial runed my taxes before estimated payment deadline, and had a finally sold a depreciated asset, doesnt turn out horribly. I know "OBBA" or whatever made some mid-year tax changes, but that was JULY..... 
Since you sold the ticket for less than you paid for it you do not have to report the sale.  
I just tried going directly to the form and then overriding the value, but then when I went to print the form I was told there was an error. The error check told me that these values should not be ov... See more...
I just tried going directly to the form and then overriding the value, but then when I went to print the form I was told there was an error. The error check told me that these values should not be overridden as it can prevent cross-checking that is important for an accurate return. So I am hesitant to do that. I will see if I can report the problem as well.
If the land was not for business use, enter it as an investment sale, under "Stocks, Cryptocurrency, Mutual Funds, Bonds, Other." When it asks you for the investment type click "Other (land, second h... See more...
If the land was not for business use, enter it as an investment sale, under "Stocks, Cryptocurrency, Mutual Funds, Bonds, Other." When it asks you for the investment type click "Other (land, second homes, personal items)."  
Thanks.   I took a total of more than $26k out of the 529, and without the loan repayment some of it would have been taxable.   You're saying I don't have to file it at all?
I should mention that my thinking for converting traditional IRA funds to a Roth IRA is because I currently live in a state that has no income tax.  However, it is likely that I will move to a state ... See more...
I should mention that my thinking for converting traditional IRA funds to a Roth IRA is because I currently live in a state that has no income tax.  However, it is likely that I will move to a state that has a relatively high income tax within about five years or so.  So, I'm thinking I should convert as much as I reasonably can while still living in the no income tax state, so that I can reduce or possibly entirely avoid paying any income taxes to the high-income tax state (in about five years or so) on withdrawals from the Roth IRA.  Does this seem like a logical and good reason to do the conversions?
Thanks for the clarification on the second account on my pc/laptop: They won't see your account or tax returns as they give their own credentials when filing at the end (your return is in the first ... See more...
Thanks for the clarification on the second account on my pc/laptop: They won't see your account or tax returns as they give their own credentials when filing at the end (your return is in the first account)
The blended tax rate is an essentially meaningless number. It has nothing to do with how your tax is calculated. You should ignore it. The blended tax rate is an attempt to give you an idea of th... See more...
The blended tax rate is an essentially meaningless number. It has nothing to do with how your tax is calculated. You should ignore it. The blended tax rate is an attempt to give you an idea of the overall percentage of your income that you pay in tax. The basic idea is that it's the tax divided by income, expressed as a percentage. But exactly what taxes are included and what income is included is not clearly defined. You can find posts telling you how it's calculated, but they don't all say the same thing.  
Thanks for the suggestion.  I am using the desktop version.  I have tried variations of spaces etc and cannot make the error go away.  By the way, the TIN I am using is the one I have used for severa... See more...
Thanks for the suggestion.  I am using the desktop version.  I have tried variations of spaces etc and cannot make the error go away.  By the way, the TIN I am using is the one I have used for several years and it always worked.  I am working with the company to determine what had been their TIN.  Awaiting a response.   It definitely not a typo.  Do you know if the TIN and the name of the company require an exact match?  Also, is it possible TurboTax has an error in their IRS database?
If your distribution from your 529 plan was less than or equal to the $10,000 lifetime limit available tax-free for student loan payments, you are not required to enter this information on your tax r... See more...
If your distribution from your 529 plan was less than or equal to the $10,000 lifetime limit available tax-free for student loan payments, you are not required to enter this information on your tax return.  The IRS only requires that information on a Form 1099-Q be entered on the tax return when there is a taxable distribution.  Save your 1099-Q and student loan payment information with your tax records for at least three years in case of any inquiry from the IRS.    For more information about 529 plan distributions and how they affect your taxes please see THIS article.  Here's more detail on 529 Distribution for Student Loan Payment.   @matto1