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a month ago
If your TurboTax dashboard shows "Not Started" for your Investment & Savings after you entered your data, you may have experienced a browser issue or interrupted internet connection.
To fix thi...
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If your TurboTax dashboard shows "Not Started" for your Investment & Savings after you entered your data, you may have experienced a browser issue or interrupted internet connection.
To fix this, try:
Logging out and back in to force a refresh.
Clearing your browser's cache and cookies. Click here for How to clear your cache. Click here for How do I delete cookies?
Try using a different browser
Make sure your internet connection is strong
TurboTax Online will automatically save your data continuously as you progress through the tax interview and immediately upon signing out. If you are a desktop user, your data is generally saved to the local hard drive every five minutes, though manual saving is recommended after significant entries.
Click here for How do I back up my tax file in the TurboTax Desktop software?
Please return to Community if you have any additional information or questions and we would be happy to help.
a month ago
1 Cheer
Try deleting the 1099Div and enter it again Manually. That usually clears something out. Sometimes the import doesn't work right. Should be easy to type in the 1099Div.
a month ago
1 Cheer
Its been a week. CRB is here to stay. Its a part of a bigger picture in deregulated banking. Their visibility has ballooned since they've taken advantage of the cash flow funneled to them directly...
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Its been a week. CRB is here to stay. Its a part of a bigger picture in deregulated banking. Their visibility has ballooned since they've taken advantage of the cash flow funneled to them directly from the IRS via Turbo Tax. Im supposed to get my funds today. Nothing so far. Complaints about this company are growing everyday and have been for a year. They have a Trust Pilot rating of one. Im not going ti waut and see for next year. Turbo Tax won't trick me ever again. Plus they took my funds out of my State but in Turbo tax they are showing they are going to deduct it again from any Federal. Double billing complaints are rising too all over thr internet. Turbo Tax and CRB are officially bad business and duping the clients is an obvious plan. Good lucjk getting your money soon. Will post if I get mine
a month ago
Podrías ser un poco más específica en tu requerimiento. Si es posible ofrecer más detalles sobre la ayuda que necesitas, para saber como asistirte mejor.
En caso de que lo que deseas saber es có...
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Podrías ser un poco más específica en tu requerimiento. Si es posible ofrecer más detalles sobre la ayuda que necesitas, para saber como asistirte mejor.
En caso de que lo que deseas saber es cómo solicitar un número ITIN, debes completar el formulario W-7 del IRS. a esta solicitud debes anexar tu declaración de impuestos federales y remitirlo junto a otros documentos de identidad originales, como tu pasaporte.
Haz click en el enlace de abajo para que veas más detalles:
Form W-7/ IRS
Lo puedes envíar por correo, o dejar estos documentos directamente en un centro de asistencia al contribuyente del IRS.
a month ago
It was rejected cause I put the wrong IP Pin in . But now the IRS say that my tax return is being processed. So that good sign . They want me input the 14 digit control numbers when they mail it out ...
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It was rejected cause I put the wrong IP Pin in . But now the IRS say that my tax return is being processed. So that good sign . They want me input the 14 digit control numbers when they mail it out to me to verify that this my tax return
a month ago
Thanks for your response. I know he definitely doesn't qualify for the child tax credit, but he does for the other dependents credit. The problem I'm having is that Turbo Tax keeps saying he doesn't...
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Thanks for your response. I know he definitely doesn't qualify for the child tax credit, but he does for the other dependents credit. The problem I'm having is that Turbo Tax keeps saying he doesn't qualify and I can't figure out what it's seeing that is disqualifying him. Any suggestions? I know other people have talked about checking off the full-time student box, but that box doesn't show up when I fill in the dependents information. I'm at a loss. Help!?
a month ago
Software directed me to provide a name for a Canadian retirement account when I never selected that option. Not generating form 1040-SR
a month ago
Topics:
a month ago
I have completed 3 returns for people who are volunteer firefighters, all reported on 1099 MISC. One put the income in Schedule 1, and therefore no deductions allowed unless they could itemize. The...
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I have completed 3 returns for people who are volunteer firefighters, all reported on 1099 MISC. One put the income in Schedule 1, and therefore no deductions allowed unless they could itemize. The other two put them on schedule C. Why are they treated differently?
a month ago
I was on the us on F1 visa since 2019. For tax year 2019-2023 I filed taxes as a non-resident alien, and for tax year 2024 I filed as a resident alien because of SPT. I left the US on February 1st, ...
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I was on the us on F1 visa since 2019. For tax year 2019-2023 I filed taxes as a non-resident alien, and for tax year 2024 I filed as a resident alien because of SPT. I left the US on February 1st, 2025, and now I got a W-2 reflecting my work during January, but I'm not sure if I should file taxes as resident, non-resident, or dual-status for tax year 2025. Could you please advice on this?
Topics:
a month ago
The IP PIN (Identity Protection PIN) is a 6-digit PIN provided by the IRS to certain victims of ID theft.
To enter an IP PIN:
Log in and open your return ("Take me to my return")
Once the...
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The IP PIN (Identity Protection PIN) is a 6-digit PIN provided by the IRS to certain victims of ID theft.
To enter an IP PIN:
Log in and open your return ("Take me to my return")
Once the return is open, then go to the Federal Taxes tab.
Subtab Other Tax Situations
Scroll down to Other Return Info.
Choose Identity Protection PIN and Start (or Revisit.)
Next screen asks: "Did you or any of your dependents get an IP PIN from the IRS for this year's taxes?"
Follow the prompts.
a month ago
If the 1099-DIV shows foreign tax, it must be smaller than the income. You would not pay $100 tax on $2 of income. Please review the DIV entries as a number may be importing incorrectly. If there is ...
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If the 1099-DIV shows foreign tax, it must be smaller than the income. You would not pay $100 tax on $2 of income. Please review the DIV entries as a number may be importing incorrectly. If there is no income, then no tax would be allowed.
a month ago
I have the same problem with the Merrill import. I have not seen a requirement for a "tracking ID" in previous years. This seems new this year and I'm hoping it can get solved soon. Manually entering...
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I have the same problem with the Merrill import. I have not seen a requirement for a "tracking ID" in previous years. This seems new this year and I'm hoping it can get solved soon. Manually entering many pages of tax data is not a solution.
a month ago
@DianeW777 every time I try to send you the token in a message the system gives me an "invalid HTML" error and says I'm entering phone numbers. Suggestions how to get you the information? I've trie...
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@DianeW777 every time I try to send you the token in a message the system gives me an "invalid HTML" error and says I'm entering phone numbers. Suggestions how to get you the information? I've tried retyping it multiple times.
a month ago
1 Cheer
@CatinaT1 That's not the problem. They're saying these financial institutions aren't listed when they go to file import. Does TurboTax have a webpage to see who is partnering with them, so importing ...
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@CatinaT1 That's not the problem. They're saying these financial institutions aren't listed when they go to file import. Does TurboTax have a webpage to see who is partnering with them, so importing can be done
a month ago
On April 10, 2025 I made an $8000 roth contribution for tax year 2024. It turns out I was not allowed to make the contribution as I had no earned income, only interest. I received form 5498 in May of...
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On April 10, 2025 I made an $8000 roth contribution for tax year 2024. It turns out I was not allowed to make the contribution as I had no earned income, only interest. I received form 5498 in May of 2025. In November 2025 my financial advisor distributed the funds (as a removal of excess). I have now received my 2025 1099-R for that distribution. Will turbotax calculate the excess and generate form 5329 and calculate the penalty? Do I need to do anything special to make that happen since the contribution was for 2024 and it was not reversed until late 2025?
a month ago
You can use the steps below to enter your self employment income and expenses.
Click Search in the upper right and type Schedule C. Click, Jump to
On the Self employment Income and Expens...
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You can use the steps below to enter your self employment income and expenses.
Click Search in the upper right and type Schedule C. Click, Jump to
On the Self employment Income and Expenses', click the arrow.
Select Edit or Start beside your business and then scroll to Business Income and select 'Other Income' (cash, etc.).
For more information, see,
How do I report income from self-employment?
a month ago
We received a 1099-MISC, and TurboTax seems to think this needs to be reportable as self-employment income.
Topics:
a month ago
Filing New York State return. During smart scan Turbox tax flags my state tax withheld in block 14 of my Defense Finance and Nationwide State Tax 1099-R. It will not let me continue to file my taxe...
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Filing New York State return. During smart scan Turbox tax flags my state tax withheld in block 14 of my Defense Finance and Nationwide State Tax 1099-R. It will not let me continue to file my taxes. I in fact had state tax withheld. How do I get past this? The tax withheld is well below the parameters.