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The current agents can only assist with a 2025 tax return.   If you have already filed a 2023 tax return and it was accepted by the IRS then the only way to make changes is amending the return.   See this TurboTax support FAQ for amending a prior year tax return - https://ttlc.intuit.com/turbotax-support/en-us/help-article/tax-return/amend-change-correct-return-already-filed/L4VjJ9BA2_US_en_US?uid=ld1n99kr

This TurboTax website explains when you may be receiving notifications from TurboTax.   Auto email notifications We’ll notify you of changes made to your account, such as updating your payment method, changing your password, or signing in for the first time on a new device.

If you are in the payment section of TurboTax and you are getting an message regarding your payment, you can try some of the steps listed below to correct it.  Some of our customers are experiencing issues when trying to file and pay with their refund.  We are investigating this issue.  However, if you would prefer to file now, you can do so by switching to pay your TurboTax fees with a credit card instead of using the pay with my refund option by following these steps.   Go out of your program, close your browser and go back in. Clear your cache and cookies. For further instructions on how to clear cache and delete cookies, use these links:  How to Clear Cache    How to Delete Cookies Try a different Web Browser. Make sure your internet connection is strong and stable.   You can click here for How to Troubleshoot a Payment Error.  If you have additional information or questions regarding this, please return to Community and we would be glad to help.

What do you mean your Form 1095-A?  Are you not filing as Married Filing Jointly? When applying for health care coverage through one of the state Marketplace Exchanges or through healthcare.gov did you indicate you were married and not filing jointly?

You can deduct the premiums paid as a negative entry to "Other Income" as follows:   1. From the Federal menu in TurboTax find Wages and Income  2. Find Less Common Income 3. Choose Miscellaneous Income, 1099-A, 1099-C 4. Choose Other Reportable Income 5. Enter a description of the adjustment and the amount as a negative number   As mentioned by @scruffycurmudge, if you can determine the "internal profit" (excess of cash surrender value over premiums paid) you can enter the appropriate amount as the adjustment to other income to reflect the amount of income to be taxed at ordinary tax rates. You can then enter the rest of the income as the sale of an investment, which will be taxed at potentially lower capital gains tax rates as follows:    1. Navigate to Investment Income in the Wages and Income section of TurboTax 2. Choose the Stocks, Cryptocurrency, ... option 3. Skip the Import option 4. Choose the Other (land, second homes, personal items) option for the investment type   You will see an option to enter your investment proceeds and cost basis. In your case, you can leave the cost basis blank and just enter the proceeds equal to the portion of your payout that is taxable as capital gain income.   @AggieParrothead        

It apparently isn't available yet. Mac Desktop version here. I was able to fill out 8911-A, but the credit is supposed to transfer to 8911, which isn't available. I gather this has been a problem in past years as well based on search results.