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Now working with Business 2025 and have same problem as others had in 2024.  Found post saying need to download an update w.bizrel superpatch (etc.)  did it but didn't fix. I have been TurboTax user for many years but they have become next to impossible to receive any customer service.  Now they have known program issues but don't tell anybody and AI won't let you reach an agent.      

My refund advance has been a nightmare.  I applied for the refund advance, and I got an email confirming this.  When my refund was approved, I never got the money.  I called everyone, and Turbo Tax was not at all helpful.  They stated that this was an issue across the board, acknowledge that "they didn't know why this happened."  They stated that my refund was sent in to the IRS as 5 days early, not the refund advance I filed for.  I spent hours on the phone.  They refused to let me speak to a supervisor.  They told me to call the IRS- Why?  The IRS had nothing to do with it.

No one in the user forum can resolve a billing issue.  If you have a question about your TurboTax fees or billing, make sure you use the word “billing” in your request for help.  Do not use the word “refund.”   https://ttlc.intuit.com/turbotax-support/en-us/help-article/account-management/contact-turbotax/L2y9ZKpQB_US_en_US?uid=m5s9l2vh

Turbotax has generated two Form 5329s for you and your wife because the Form is for each individual.   If Unnecessary: If your spouse did not have an RMD, excess contribution, or premature distribution, the form is likely not needed and can be deleted, though it generally does not cause issues if filed.   To delete the unnecessary Forms, do the following:   When inside of your TurboTax account, go to Tax Tools found on the left panel. Click on the down arrow to expand the menu Scroll down and select Tools Select Delete a form from the menu options that appear Look for Form 5329-S (T=Taxpayer, S=Spouse) Click on the trash can icon to the right of the Form   Forms typically generate, as an example, if you have a required minimum distribution (RMD) that had to be taken, but was not.   When inputting the information from your Form1099-Rs, if you were prompted to answer questions about RMD, this is an indication that a minimum distribution was required.   Required Minimum Distributions (RMDs) are mandatory withdrawals from retirement accounts starting at the age of 73.   If you are now at the age, but did not take the distribution, here are a few things to know:   You must immediately take the distribution to minimize penalties, which are 25% of the shortfall, or 10% if corrected within two years The first RMD must be taken by April 1 of the year following the year you reach age 73 Subsequent RMDs are required by Dec 31 annually   When in TurboTax and you see, "Let's get more information about your RMD", follow these steps:   If you do not know what your RMD is, contact your financial advisor to assist you Don't enter an amount if this is your first year and you will be taking the distribution by April 1, enter "0" instead   Click the following links for more information, What are required minimum distributions (RMD)? and What is Form 5329? @tfox37380  

Do I get a credit or deduction if my child is disabled?   If your child is older than 12 and you need to pay someone to take care of him while you work, you can say he is disabled and you can still get the childcare credit on your federal return.   Or if he is 19 or older you may still be able to claim him as a qualifying child dependent on your federal return.   Aside from those things, there is no federal tax advantage to saying that your child is disabled.   Your state tax laws might be different.   However——if there are any costs for education as a result of your child’s disability, you may be able to enter them as a medical expense:   From the IRS:   Special Education You can include in medical expenses fees you pay on a doctor's recommendation for a child's tutoring by a teacher who is specially trained and qualified to work with children who have learning disabilities caused by mental or physical impairments, including nervous system disor- ders. You can include in medical expenses the cost (tuition, meals, and lodging) of attending a school that furnishes special education to help a child to overcome learning dis- abilities. Overcoming the learning disabilities must be the primary reason for attending the school, and any ordinary education received must be incidental to the special edu- cation provided. Special education includes: • Teaching Braille to a visually impaired person, • Teaching lip reading to a hearing disabled person, or • Giving remedial language training to correct a condi- tion caused by a birth defect. You can't include in medical expenses the cost of send- ing a child with behavioral problems to a school where the course of study and the disciplinary methods have a ben- eficial effect on the child's attitude if the availability of med- ical care in the school isn't a principal reason for sending the student there.

@jgturbo35 You do not have access to forms and schedules in online TT.  And you do not need access to 1A.  Anything that goes there will be automatically entered on 1A when you make your entry during the interview questions, or in the case of the senior deduction--automatically when you enter your date of birth and filing status.   Deductions resulting from entries in 1A show up on line 13b of your Form 1040.   What are you looking for?  Senior deduction?   Car loan interest?  Tips?  Overtime?  

An employer is required to obtain an employer identification number (EIN) even if it's in their home. Since you are not self employed then they must apply for the EIN to complete the W-2 correctly. The employer must take steps to correct immediately.  Form W-2 for Household Employee It's possible you may have to mail your tax return since the EIN isn't present in your W-2. It's a good idea to check with the payroll company because maybe they already have one.     As a side note and for your information, if  you receive and EIN and it wasn't obtained earlier, you may still have to mail your tax return if the name of your employer and EIN do not match IRS records.  They have a tracking system to confirm the match and sometimes it's not updated in the system quickly enough to e-file.

It depends. Did you enter the reduction in the original return or after you began amending the return?  Go to the forms mode and delete the 1040X.   Now go to your original return to make sure all of the original entries are there, which includes the correct refund amount. Now perform steps 4-7 and enter the corrected 1099 INT. Close your program and then reopen it just to make sure the changes have been updated.   If the same result happens, here is possibly why the discrepancy. TurboTax amendments are not available for print or efile until 2-18. Even though the 1040X is available in your forms, it may not be processing the information correctly. Wait until after that date to prepare your amendment. This will ensure your 1040X is processing the information correctly in all columns on the 1040X.